If you have between 5-500 staff we can provide you with fast, flexible and reliable IT support, Cloud Infrastructure, Security and IT Management. IT Support is at the core of what we do. Our industry certified service desk personnel are experts in microsoft, application, networking and security for cloud and on-premise systems.
A 97% Customer Satisfaction Rating Means Our IT Service Desk Experts Will Provide the Right Solution to Get You Working Again Right Away. Technical Staff to Plan, Relocate and Reconfigure Your It Equipment, and Have You up and Running in Your New Office. We Can Deploy a Scalable Onsite Support Team so You Have the Right Resources at the Right Time.
A 97% Customer Satisfaction Rating Means Our IT Service Desk Experts Will Provide the Right Solution to Get You Working Again Right Away. Technical Staff to Plan, Relocate and Reconfigure Your It Equipment, and Have You up and Running in Your New Office. We Can Deploy a Scalable Onsite Support Team so You Have the Right Resources at the Right Time.
Services
IT Support Services
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IT Support is at the core of what we do. Our industry certified service desk personnel are experts in microsoft, application, networking and security for cloud and on-premise systems. Our Service Desk teams are led by experienced team leaders, and supported by subject matter experts and service delivery professionals.
Helpdesk & Remote Support
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A 97% Customer Satisfaction Rating Means Our IT Service Desk Experts Will Provide the Right Solution to Get You Working Again Right Away. Cogenesis believe in our team and we offer an affordable fixed cost helpdesk solution for support of your servers, desktops and mobile devices. Our engineers are ITIL trained and work collaboratively to ensure that our clients receive best practice IT service, support and delivery.
IT Office Relocations
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Technical Staff to Plan, Relocate and Reconfigure Your It Equipment, and Have You up and Running in Your New Office. Relocating your office and IT equipment can be a very stressful change for any organisation. Cogenesis have years of experience successfully relocating clients, and adopt a project approach to ensure it all goes smoothly.
Onsite IT Team
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We Can Deploy a Scalable Onsite Support Team so You Have the Right Resources at the Right Time. Cogenesis' Team as a Service is a flexible to approach to staffing your internal IT team that enables you to deliver a trained onsite support team to your organisation. We can provide trained personnel to meet your current requirements, and enable you to scale up or down depending on the work load.
Infrastructure as a Service IaaS
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Infrastructure as a Service (IaaS) is an approach to cloud computing which allows organisations to provision their own operating system, storage and networks provided by the vendor with some control offered. Cogenesis specialise in Infrastructure as a Service and operate out of ISO 9001, 27001, PCI-DSS, Tier 4 (highest tier) data centres in Australian capital cities.
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