Business Details
11 Years
experience
Emergency
services
Trusted Local Plumbers in Townsville
Established in 2015 by Addison Rach, 1touch Plumbing has become a trusted name in Townsville's plumbing industry. Our team of Master Trade Certified plumbers prioritises customer satisfaction through transparent pricing, detailed problem explanations, and 24/7 emergency services. With over a decade of combined experience, we specialise in residential and commercial plumbing solutions including drain relining, hot water systems, and roofing maintenance. Our commitment to quality is demonstrated through our 100% workmanship guarantee and use of tried-and-tested products suited to North Queensland's climate.We maintain local industry leadership through rapid response times, clean work practices, and reinvestment in community development. Our transparent pricing model ensures no hidden costs, with itemised quotes provided before any work commences. As one of Townsville's fastest-growing plumbing companies, we serve homeowners, businesses, and public sector organisations with reliable, cost-effective solutions.
Services
Emergency Plumbing
Drain Relining
Blocked Drains
Leaking Taps
Leaking Pipes
Leaking Toilets
Plumbing Inspections
Hot Water Systems
Roofing Services
Pre-Purchase Inspections
Details
- Year established: 2015
Highlights and features
- We provide 24/7 emergency plumbing services with no after-hours fees
- Our team includes Master Trade Certified plumbers with local expertise
- We guarantee transparent pricing with no hidden costs
- We offer a 100% workmanship guarantee on all plumbing services
- We use climate-tested products specifically suited to North Queensland conditions
Associations and certifications
- Master Plumbers Association of QLD
Services
Emergency Plumbing
Our rapid-response team provides urgent plumbing repairs day or night. With no after-hours fees and same-day service availability, we address burst pipes, leaks, and other emergencies using fully equipped service vehicles. Our technicians prioritise damage prevention and complete solutions for residential and commercial properties.
Drain Relining
This modern solution fixes damaged pipes without excavation. Using durable resin linings, we repair cracks and blockages in existing drainage systems. The non-invasive method preserves landscapes while providing long-lasting solutions for residential and commercial properties across Townsville and surrounding areas.
Hot Water Systems
We install and service electric, solar, and heat pump hot water systems. Our technicians recommend energy-efficient options suited to local climate conditions. From standard installations to complex system upgrades, we ensure reliable hot water supply for residential and commercial clients throughout North Queensland.
Roofing Services
Our team handles roof maintenance, inspections, and replacements using Colorbond metal materials. Services include leak detection, gutter cleaning, and storm damage repairs. We prioritise durability and weather resistance in all roofing projects for residential and commercial properties in Townsville.
Plumbing Inspections
We conduct comprehensive plumbing assessments including pre-purchase inspections and insurance reports. Our detailed evaluations identify potential issues with drainage, water systems, and fixtures. These inspections help property owners make informed decisions and prevent costly future repairs.
People
Addison Rach
Founder
With over 15 years' experience in the plumbing industry, Addison established 1touch Plumbing in 2015 to address gaps in customer service. He leads our team with a focus on transparency, reliability, and community values while maintaining hands-on involvement in service delivery.
Questions
What plumbing services does 1touch Plumbing offer?
We provide emergency repairs, drain relining, hot water systems, roofing services, plumbing inspections, and pre-purchase assessments for residential and commercial clients in Townsville.
Why choose 1touch Plumbing over other Townsville plumbers?
We offer 24/7 emergency service with no after-hours fees, transparent pricing, Master Trade Certified technicians, and a 100% workmanship guarantee on all plumbing work.
How does 1touch Plumbing handle blocked drains?
Our team uses advanced equipment to clear obstructions efficiently. We offer both immediate solutions and preventive maintenance to avoid recurring drainage issues in residential and commercial properties.
What hot water solutions are available?
We install electric, solar, and heat pump hot water systems. Our technicians recommend the most energy-efficient option based on your household needs and local climate conditions.
Are your plumbers qualified and insured?
Yes, all our technicians are Master Trade Certified and fully insured. We exclusively employ local Townsville professionals with proven expertise in residential and commercial plumbing.
Do you offer emergency plumbing services after hours?
Yes, our 24/7 rapid-response team attends emergencies at any time without charging additional after-hours fees, ensuring prompt solutions for urgent plumbing issues.
Reviews (6)
Janelle Wilson
Nov 13, 2021
Report
Very happy with the installation of our new toilet system downstairs. Thankyou, Addison for the professional workmanship & pride you take in your work. Highly recommend 1 Touch Plumbing & Gas.
Lis Kelemete
Oct 16, 2021
Report
I thoroughly recommend 1touch Plumbing! From first contact I was given reassuring time frames and a text to confirm when they were on their way which was prompt and within half an hour of calling! The young bloke that showed was very polite, professional and super friendly with some handy tips for future issues. A job well done. Happy with the service and will use them again when needed! ⭐️⭐️⭐️⭐️⭐️
Jessica Lee
Jul 22, 2021
Report
Always do an amazing jobs. Fixed all things needed and even extra jobs that needed fixing that I didnt ask or know about. Polite & friendly staff are there to make the help even better.
Andrew Hobart
Nov 10, 2020
Report
Positive:Responsiveness
They do fine work but make sure you read the qoute as they don't fix any holes they might need to cut to get to the pipes. Kinda wished they mentioned this...so I called them and they very helpful, still wished they gave me a heads up.
They do fine work but make sure you read the qoute as they don't fix any holes they might need to cut to get to the pipes. Kinda wished they mentioned this...so I called them and they very helpful, still wished they gave me a heads up.
Jessica Mow
Sep 10, 2020
Report
Positive:Professionalism,Punctuality,Responsiveness
The plumber was polite, clean, punctual and got the job done quick. Highly recommended
Services:Shower repair,Tap repair,Leak investigation and repair,Toilet repair,Tap installation
The plumber was polite, clean, punctual and got the job done quick. Highly recommended
Services:Shower repair,Tap repair,Leak investigation and repair,Toilet repair,Tap installation
StevieBoyWonder
Jan 25, 2020
Report
Positive:Punctuality,Quality,Responsiveness
Pipe burst late at night, called the after hours number and had a job booked for the next day in addition to plenty of advice to try and help deal with the water damage, next day job was sorted. Quality service I highly recommend.
Pipe burst late at night, called the after hours number and had a job booked for the next day in addition to plenty of advice to try and help deal with the water damage, next day job was sorted. Quality service I highly recommend.
