Business Details
14 Years
experience
Expert Sewing Machine Repairs & Supplies
Established in 2012, Future Tech Sewing brings over 25 years of combined expertise in sewing machine repair and supply solutions. Our founder's journey began at Janome Australia in 1997, where they completed a 4-year TCF mechanics course and rose to Head Technician, leading technical training seminars across Japan. This deep industry knowledge informs our approach to servicing Brother and Juki machines, offering onsite repairs for multi-needle embroidery systems, and maintaining warranty compliance standards. We specialise in sourcing hard-to-find spare parts while providing expert guidance on embroidery threads, stabilizers, and sewing accessories. Our technical proficiency extends to industrial machinery diagnostics, electronics, and precision welding techniques honed during years of hands-on experience.We prioritise customer education alongside machine maintenance, understanding the critical role these tools play in creative projects. With a focus on accessibility, we offer remote troubleshooting support via phone and email to resolve common operational issues efficiently. Our commitment to quality is reflected in our curated selection of premium products from trusted brands like Fil-Tec and Gutermann. By combining technical excellence with responsive service, we aim to be the definitive resource for sewing professionals and enthusiasts across Australia.
Services
Machine Repairs
Spare Parts Supply
Onsite Servicing
Embroidery Threads
Technical Support
Details
- Year established: 2012
Highlights and features
- 25+ years of combined experience in sewing machine repair and maintenance
- Onsite servicing available for Brother multi-needle embroidery machines
- Specialists in sourcing hard-to-find sewing machine spare parts
- Brother and Juki warranty repair centre with certified technicians
- Expert technical support from Janome-trained professionals
Services
Machine Repairs
Specialised repair services for embroidery machines and overlockers, including warranty-compliant maintenance for Brother and Juki models. Our technicians provide accurate diagnostics and precision repairs using genuine spare parts. With extensive experience in industrial sewing machinery, we ensure optimal machine performance for professional users and hobbyists alike.
Spare Parts Supply
Comprehensive spare parts inventory covering major sewing machine brands. We specialise in locating hard-to-find components and offer genuine manufacturer replacements. Our technical expertise ensures correct part identification for complex embroidery and industrial sewing systems, minimising machine downtime for customers.
Onsite Servicing
Professional onsite maintenance for Brother multi-needle embroidery machines. Our technicians service equipment in its original location, eliminating transportation risks. This service includes comprehensive system checks, calibration, and preventive maintenance to maintain warranty validity and machine longevity.
Embroidery Threads
Premium embroidery thread selection including Fil-Tec Glide and Gutermann polyester options. We offer standard and jumbo spools in various weights and finishes, with expert guidance on thread selection for different embroidery applications and machine specifications.
Technical Support
Phone and email troubleshooting support for common sewing machine issues. Our experienced technicians provide problem-solving guidance and maintenance advice, helping customers resolve operational challenges without immediate onsite visits.
People
Future Tech Sewing Owner
Head Technician
Over 25 years in sewing machine industry, former Janome Australia Head Technician with 11 years leading technical department. Completed TCF mechanics course and delivered technical training seminars across Japan. Specialises in industrial sewing machinery diagnostics and precision repairs.
Questions
What types of sewing machines do you service?
We specialise in Brother multi-needle embroidery machines and Juki models, offering warranty-compliant repairs and maintenance for both domestic and industrial sewing equipment.
Can you help source rare sewing machine parts?
Yes, we specialise in locating hard-to-find spare parts and offer genuine manufacturer replacements with expert guidance on component compatibility.
Do you offer onsite repair services?
Yes, we provide onsite servicing for Brother multi-needle embroidery machines to keep them in their original location while ensuring professional maintenance.
What sewing supplies do you stock?
We carry premium embroidery threads from Fil-Tec and Gutermann, stabilizers, needles, and accessories in various weights and finishes for different embroidery applications.
Reviews (4)
Jackie Baker
Jan 11, 2022
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Refuses service based on Discriminatory Practices, 0/1 0 would not recommend. Brad basically told me that under no circumstances will he be servicing my machine, ever. Company is discriminatory in practices. Won't provide service to loyal longstanding customers, despite alternative provisions being offered. Refusing to service unimmunisable customers is Punitive behaviour.
Amy N.
Nov 14, 2021
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Highly recommend this place
First time servicing a sewing machine that i bought. I emailed Brad before coming in and he was very helpful and replied back fast. He made the whole process very smooth and easy
First time servicing a sewing machine that i bought. I emailed Brad before coming in and he was very helpful and replied back fast. He made the whole process very smooth and easy
Jojo Watkins
Nov 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Rang them up and explained my problem with my Singer sewing machine and he gave me a tutorial over the phone so I could fix it myself. What a bloody legend.
Rang them up and explained my problem with my Singer sewing machine and he gave me a tutorial over the phone so I could fix it myself. What a bloody legend.
Tibor Gyapjas
Oct 25, 2018
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Great service! Our machine was dropped and severely damaged, now it's working better than before!! I highly recommend this service team.