Business Details
26 Years
experience
Emergency
services
Trusted IT Solutions for Business Growth
Established in 2000, andersenIT has built a reputation as a trusted partner for businesses seeking tailored IT solutions. Our focus on optimizing existing technology rather than unnecessary replacement has enabled organizations to reduce costs, enhance security, and achieve sustainable growth. With 24 years of industry experience and a 97% client retention rate, we deliver results through a vendor-neutral approach that prioritizes your business needs. Our PlanIT, DeliverIT, and SustainIT methodology ensures strategic alignment from initial consultation to ongoing support.Backed by 24/7 monitoring and a team of certified professionals, we serve diverse industries including healthcare, education, government, and enterprise sectors. Our commitment to transparency and measurable outcomes has resulted in over 500 successful projects for organizations ranging from SMBs to large enterprises. Headquartered in Spring Hill, Queensland, we combine technical expertise with personalized service to transform IT from a cost center into a strategic enabler.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Services
Connectivity Solutions
End-User Computing
Professional IT Services
Details
- Year established: 2000
Highlights and features
- 24 years of proven IT expertise since 2000
- 24/7 support with 97% client retention rate
- Vendor-neutral solutions tailored to business needs
- Proven track record with 500+ successful projects
- Industry-specific expertise across 10+ sectors
What people say
Valued partner
Predictable outcomes
Invaluable assistance
Professionalism
High quality
Services
Managed IT Services
Our 24/7 managed IT services provide continuous monitoring and proactive maintenance to prevent downtime. With expert help desk support and infrastructure management, businesses benefit from reliable operations and rapid issue resolution. Our vendor-neutral approach ensures optimal system performance across networks, cloud environments, and on-premise solutions.
Cybersecurity Solutions
Comprehensive cybersecurity services include risk assessments, audit compliance, and tailored protection strategies. We implement Essential 8 frameworks and cloud security measures to safeguard data across industries. Our proactive approach combines threat detection with staff awareness training to mitigate evolving cyber risks.
Cloud Services
Secure cloud solutions encompass migration, infrastructure management, and hybrid cloud deployments. We optimize Microsoft Azure environments and implement disaster recovery systems to ensure business continuity. Our services enable scalable growth while maintaining compliance with industry regulations across multiple sectors.
Connectivity Solutions
Reliable connectivity solutions include MPLS, SD-WAN, and high-speed internet services. We design unified communication systems that ensure seamless data flow across distributed operations. Our network optimization services improve performance while maintaining security and scalability for growing businesses.
End-User Computing
End-user computing solutions streamline device management and mobile workforce support. Our IT procurement services ensure optimal hardware deployment while centralized management systems enhance productivity. We implement secure access controls and endpoint protection across desktop and mobile platforms.
People
Mark Andersen
CEO and Founder
Founder of andersenIT with 24 years' experience in enterprise IT solutions. Specializes in cloud infrastructure and cybersecurity strategy. Leads with technical insight and client-focused approach to deliver scalable technology solutions.
John Jantjes
Sales Manager
Long-standing Sales Manager with deep understanding of client technology needs. Focuses on aligning practical IT solutions with business outcomes through relationship-based consulting and strategic planning.
Ronald Wishart
Professional Service Manager
Manages complex IT projects with precision, ensuring timely delivery of enterprise infrastructure solutions. Combines technical expertise with collaborative leadership to achieve high-standard service outcomes for major clients.
Rachel Batzloff
Managed Services Manager
Leads 24/7 managed services operations with focus on service excellence. Implements efficient support frameworks and drives continuous improvement in technical service delivery across client environments.
Questions
What industries do andersenIT services support?
We serve diverse sectors including healthcare, education, government, legal, manufacturing, and technology companies with tailored IT solutions.
Do you offer 24/7 IT support?
Yes, our 24/7 monitoring and rapid response services ensure continuous business operations and immediate issue resolution.
How do you approach cybersecurity?
We implement Essential 8 frameworks, conduct risk assessments, and provide staff training to create comprehensive, proactive security strategies.
What cloud solutions are available?
We offer cloud migration, hybrid cloud management, and Microsoft Azure optimization services with disaster recovery capabilities.
How do you ensure service quality?
With 24 years' experience and 97% client retention, our vendor-neutral approach prioritizes measurable business outcomes over product sales.
Reviews (1)
Ganesh Rajendran
Jun 07, 2020
Report
A go to place for your managed services and IT outsourcing. Specialized in hyper converged platform, cloud and platform infrastructure.
