Business Details
29 Years
experience
Advocating for Mental Health Consumers in the ACT
Established in 1997, we are the peak organisation for mental health consumers in the Australian Capital Territory. Our mission focuses on systemic advocacy to improve mental health services through consumer representation, education, and policy development. We train and support consumers to become representatives who collaborate with government and non-government bodies to drive systemic change. Our work includes facilitating community education programs, promoting mental health literacy, and ensuring consumer voices shape policy and service delivery.We advocate for dignity, respect, and inclusion while maintaining a commitment to transparency and ethical practices. Our team combines lived experience with professional expertise to empower consumers and enhance recovery outcomes across the ACT.
Services
Consumer Representation
Community Education
Policy Development
Training Workshops
Systemic Advocacy
Mental Health Literacy
Feedback Collection
Newsletter Contributions
Membership Programs
Consultations
Details
- Year established: 1997
Highlights and features
- We specialise in systemic mental health advocacy with 25+ years of experience in the sector
- Our Consumer Representative Program trains lived experience advocates for policy influence
- We facilitate direct consumer participation in government mental health decision-making
- Our free education programs empower consumers to navigate and improve mental health systems
- We maintain formal partnerships with ACT Health and other key mental health stakeholders
Services
Consumer Representation
Our Consumer Representative Program trains individuals with lived mental health experience to influence policy and service delivery. Participants gain skills to engage with government committees and shape mental health reforms. This service directly improves systemic outcomes through consumer-led advocacy.
Community Education
We deliver free mental health education programs empowering consumers to understand their rights and navigate healthcare systems. Our workshops cover advocacy techniques, policy engagement, and self-empowerment strategies. These programs build consumer capacity for systemic participation.
Policy Development
We facilitate consumer input into mental health legislation and policy frameworks. Our experts collaborate with government agencies to review existing policies and develop consumer-centred reforms. This service ensures lived experience directly informs systemic improvements.
Training Workshops
Our workshops equip consumers with advocacy and communication skills for effective system engagement. Participants learn about mental health rights, policy processes, and representation techniques. These sessions enhance consumer capacity to influence decision-making.
Systemic Advocacy
We advocate for systemic changes in mental health service delivery through government engagement and policy lobbying. Our approach combines consumer testimony with evidence-based recommendations to address systemic gaps and improve service accessibility.
Questions
What services do you provide for mental health consumers?
We offer systemic advocacy, consumer representation, policy development, and education programs. We don't provide clinical support but focus on system-level improvements through consumer-led initiatives.
How can I become involved with your organisation?
You can join as a consumer member, become a consumer representative, contribute to our publications, or participate in policy consultations. We offer training to develop advocacy skills.
Do you provide crisis mental health support?
No, we don't offer clinical or crisis services. For urgent support, contact Lifeline on 13 11 14 or Access Mental Health on 1800 629 354 for immediate assistance.
What areas do you operate in?
We primarily serve the Australian Capital Territory and surrounding regions, working with ACT Health and other stakeholders to improve mental health systems across the territory.
Are your training programs free?
Yes, our consumer education and training programs are provided at no cost to participants. These include workshops on advocacy, policy engagement, and mental health rights.
Reviews (4)
Loyiso Basayi
Nov 21, 2021
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Maree Pavloudis
Oct 21, 2021
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I have been a member of the Network for three years or so. I have found a wealth of information and help from the training. The Facilitators are fantastic and understand my needs, they are empathetic. I have found myself in an environment that I am comfortable. I highly recommend the Network.
Jane Colby
Oct 19, 2021
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The Network is a place for Consumers to receive training to help them gain confidence and information. They run a number of training courses from Self Advocacy to Consumer Representation Training. The Network helps give you a voice to advocate for Mental Health Consumers.😀😀😀😀😀😀
Nuaa Peerlink
Oct 11, 2019
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I'm giving these guys 5 stars because all the other revies are actually for ACT MENTAL HEALTH and NOT the ACT Mental Health Care Consumers. ACT Mental Health Care Consumers fight FOR consumer rights and by the sound of the reviews aimed at ACT Mental Health they need all the funding they can get! Keep up the advocacy guys!
