Business Details
7 Years
experience
Emergency
services
Trusted NDIS & Aged Care Services in Regional NSW
Central Coast Care Pty Ltd (CCC) is a neurodivergent-led organisation specialising in high-complexity disability and aged care support. Founded in 2019 and based in Bucketty NSW, our team combines lived experience, clinical expertise, and ethical practice to deliver person-led, trauma-informed services across regional NSW. We focus on individualised supports for those with complex needs, prioritising cultural safety and relationship-based care. Our mission drives systemic advocacy to empower neurodivergent individuals and vulnerable populations. With over 90% of our team neurodivergent, we bring unparalleled understanding to our work.Our services span NDIS supports, individualised living options, and aged care, with a regional focus on the Central Coast, Lake Macquarie, and lower Hunter areas. We maintain rigorous child-safe, trauma-aware, and cultural safety certifications. Our approach rejects one-size-fits-all solutions, instead creating tailored supports that respect client autonomy and dignity. Through sister brands Thrive.ND and Fallen Timbers, we extend our impact through nature-based programs and social enterprise initiatives.
Services
NDIS Supports
Support Coordination
Aged Care Services
Individualised Living Options
Neurodivergent Mentoring
Recovery Coaching
Community Access Support
Skill Development Programs
Home Care Packages
Therapeutic Support
Details
- Year established: 2019
Highlights and features
- Neurodivergent-led team with lived experience in complex needs
- Specialised in high-complexity disability and aged care support
- Person-led, trauma-informed services across regional NSW
- 90%+ neurodivergent team understanding your journey
- Registered NDIS Provider with Child Safe Organisation certification
Associations and certifications
- NDIS Provider
- Child Safe Organisation
Services
NDIS Supports
Comprehensive NDIS supports for participants needing 3+ hours daily care. Specialising in complex physical, neurodivergent, and mental health needs with person-centred planning. Delivered by neurodivergent-led team with skill-building focus and flexible service delivery across regional NSW.
Support Coordination
Level 3 Support Coordination for complex needs including behaviour support, dual-diagnosis, and multi-agency coordination. Neurodivergent-led team provides crisis management, plan implementation, and remote services across five Australian states with trauma-informed approaches.
Aged Care Services
Home Care Packages and coordination services for regional NSW seniors. Partnership with Trilogy Care delivers personal care, respite options, and social support in client homes. Specialising in rural communities with local knowledge and flexible service models addressing transport and isolation challenges.
Individualised Living Options
Customised living arrangements replacing traditional group homes. Offers solo living, chosen family options, and matched arrangements with 24/7 support available. Trauma-informed design and neurodivergent understanding create sensory-friendly environments for those with complex behavioural or medical needs.
Neurodivergent Mentoring
Lived experience mentoring programs connecting neurodivergent individuals with trained mentors. Focuses on building confidence, navigating systems, and developing life skills through nature-based activities at Thrive.ND and woodworking programs at Fallen Timbers social enterprise.
People
Julie Keegan
Founder & Managing Director
Over 30 years' experience in disability, mental health, and child protection. AuDHD woman with lived experience driving systemic change through therapeutic program design and high-risk placement expertise.
Tony Grigg
Director & Manager
Combines disability support experience with artisan timber work. Develops trauma-informed environments while running Fallen Timbers social enterprise that supports neurodivergent youth through ethical woodworking programs.
Justine Walker
Operations Manager
ADHD mother of four neurodivergent children managing daily operations. Specialises in child-safe practices, compliance, and frontline support leadership with deep understanding of neurodivergent family dynamics.
Alaiyah Saunders
Teams Co-ordinator
Therapeutic support specialist connecting with high-risk clients through behaviour-as-communication approaches. Provides frontline mentoring while leading trauma-aware response training for support teams across complex cases.
Eli Wong
Senior DSW & Finance Admin
Cert III Disability qualified support worker transitioning to finance role. Combines frontline experience with financial management while pursuing accounting degree and management team development.
Questions
Do you serve remote regional areas?
Yes, we specialise in remote NSW communities like Mangrove Mountain and Wollombi with mobile services and local knowledge.
Are your staff trained in trauma-informed care?
All team members complete trauma-awareness education with 90%+ staff neurodivergent and specialist therapeutic training provided.
Can you help with NDIS plan navigation?
Our neurodivergent-led Support Coordination team assists with plan reviews, funding understanding, and service agreement creation.
What living options do you offer?
We provide individualised living arrangements including solo living, chosen family homes, and matched arrangements without group home requirements.
Do you offer 24/7 support?
Yes, 24/7 awake support available for high-complexity clients with consistent support teams and crisis intervention protocols.
How do you involve families?
We provide family training, carer support services, and multidisciplinary coordination while respecting client autonomy in decision-making.
