We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We have always found communication and feedback with JMA to be excellent.
In our dealings with JMA they have become and feel like an extension of our company and a part of what we do. We are assisted with the "odd enquiry" and nothing is too much trouble. We have always found follow up on accounts and attention to detail very good at JMA. Advice given has been very constructive and accurate and we are very happy with JMA Credit Control.
In our dealings with JMA they have become and feel like an extension of our company and a part of what we do. We are assisted with the "odd enquiry" and nothing is too much trouble. We have always found follow up on accounts and attention to detail very good at JMA. Advice given has been very constructive and accurate and we are very happy with JMA Credit Control.
Services
About Us
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JMA Credit Control has been in business for over 50 years. Founded by James Thompson in 1960, and formerly known as James Mercantile Agency, the business has since grown into a sizeable venture. Despite our growth we still focus on old-fashioned customer service, because we understand the importance of customer satisfaction, and repeat business.
Services
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We're one of Melbourne's oldest debt collection agency offering an experienced range of debt collection and credit management services. With a rock-solid track record and 50+ years experience we recover outstanding debt fast. We can offer you a customized solution of professional business debt recovery tools.
The JMA Team
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Leanne's dedicated and committed attitude means that our clients receive an exceptional level of service and a high rate of success thanks to Leanne's commercial approach to debt recovery and credit management.
Mark's background in the interpretation of contracts and agreements, coupled with his impressive longevity and vast knowledge of the legal industry mean that JMA clients are not only given effective and reliable advice, but also given solutions.Trudy's consistent approach and financial background ensure that JMA clients are given the dedication and transparency required from a reliable debt recovery professional.
Mark's background in the interpretation of contracts and agreements, coupled with his impressive longevity and vast knowledge of the legal industry mean that JMA clients are not only given effective and reliable advice, but also given solutions.Trudy's consistent approach and financial background ensure that JMA clients are given the dedication and transparency required from a reliable debt recovery professional.
Debt Collection
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Our process for debt collection is simple and it's often when our name is introduced, to start the debt collection process, most debtors' will either pay the full amount of the debt or arrange to pay by instalments. We either send a final notice letter on our letterhead or we can send a solicitor's letter of demand.
Credit Consultancy
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JMA also offers a consultancy service customised to meet your specific needs and designed to add value to your business. Our service begins by coming to your place of business and discussing your current credit management practices and systems. We can then make recommendations to improve your current systems that will focus on reducing overdue accounts and preventing bad debts.
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