Business Details
Your Trusted Partner for Commercial Refrigeration Solutions
Heatcraft Refrigeration Products Refrigeration Products has been a leader in commercial and industrial refrigeration solutions for over six decades. Our commitment to excellence is reflected in our durable, high-quality products, including unit coolers, condensers, refrigeration racks, and advanced control systems. We pride ourselves on delivering innovative solutions tailored to meet the evolving needs of our customers across diverse industries. Our team of experts provides comprehensive training programs to ensure professionals are proficient in specifying, installing, and maintaining our systems. With industry-leading warranties and 24/7 customer support, we ensure long-term reliability and satisfaction. As part of Lennox International Inc., we leverage global expertise while maintaining a focus on local service excellence.Our dedication to continuous improvement drives us to develop cutting-edge technologies that enhance efficiency and sustainability. From initial consultation to after-sales service, we prioritise transparency, technical expertise, and customer-centric solutions. Our extensive network of wholesalers, certified contractors, and sales representatives ensures prompt access to our products and support services. Whether for food preservation, industrial processes, or climate control, we deliver dependable refrigeration systems that meet the highest standards of performance and durability.
Services
Unit Coolers
Condensing Units
Refrigeration Racks
Refrigeration Training
Parts Lookup
Technical Support
Extended Service Agreements
Custom Refrigeration Solutions
Control Systems
Energy Efficiency Solutions
Highlights and features
- We offer over 60 years of expertise in commercial refrigeration
- Our products come with industry-leading warranties
- We provide 24/7 customer support
- We deliver comprehensive training programs for professionals
- Our systems are built with durable materials for long-lasting performance
Services
Unit Coolers
Our unit coolers provide efficient temperature control for commercial refrigeration applications. Designed with durable micro-channel coils and corrosion-resistant materials, these systems ensure reliable performance in demanding environments. Backed by comprehensive warranties and technical support, our unit coolers deliver consistent cooling for food storage, industrial processes, and climate-controlled facilities.
Refrigeration Training
We offer industry-certified training programs covering installation, maintenance, and troubleshooting of refrigeration systems. Our curriculum includes hands-on workshops and online courses for professionals seeking to enhance their expertise. Participants gain proficiency in operating our proprietary controls and maintaining system efficiency through best practice techniques.
Extended Service Agreements
Our extended service agreements provide comprehensive protection beyond standard warranties. Coverage includes preventive maintenance, priority support, and cost-effective repair options. These plans help businesses minimise downtime and ensure long-term reliability of their refrigeration systems through scheduled inspections and expert servicing.
Parts Lookup
We offer a comprehensive parts lookup system for quick identification and ordering of replacement components. Our inventory includes essential parts for all product lines, supported by technical guidance from our service team. This ensures minimal downtime for maintenance and repairs across commercial refrigeration systems.
Condensing Units
Our condensing units deliver high-performance cooling solutions for industrial and commercial applications. Available in various configurations, these units feature energy-efficient compressors and durable construction. Designed for reliability in demanding environments, they integrate seamlessly with refrigeration systems to maintain optimal temperature control.
Questions
What types of refrigeration systems do you manufacture?
We produce unit coolers, condensing units, refrigeration racks, air-cooled chillers, and advanced control systems for commercial and industrial applications.
Do you offer training for your refrigeration products?
Yes, we provide industry-leading training programs for installation, maintenance, and troubleshooting of our refrigeration systems and controls.
What warranty options are available?
Our products are backed by industry-leading warranties, with extended service agreements available for added protection and peace of mind.
How can I find a certified contractor for installation?
Use our online locator tool to find a Heatcraft Refrigeration Products Refrigeration Products Certified Contractor in your area for professional installation services.
Do you provide technical support for your products?
Yes, we offer 24/7 technical support and resources including manuals, troubleshooting guides, and product videos.
Are your refrigeration systems energy efficient?
Our systems incorporate energy-saving technologies to improve efficiency while maintaining optimal performance and reliability.
Videos
Reviews (2)
James Reyna
May 19, 2021
Report
Horrible customer service . Knowledgeable staff if your lucky enough to get someone to answer . Takes forever to get anyone live to pick up . Be prepared to hurry up and wait. Longest wait times of any manufacturer Ive experienced
Micheal Cohen
Oct 06, 2015
Report
Warranty repair time in Australia is over 3 months. Either they are incompetent or no longer manufacturing parts for units sold here.
