One of Brisbane's longest established IT support companies, we've been providing IT managed services to a wide range of businesses and not for profits since 1996. Since 2003, we've had ASIO and Australian Defence Force clearances, which speaks volumes for our expertise. You can trust us with your IT.
Something else we're proud of? Our average client retention rate is 10 years. Many of our clients have been with us for 10 - 18 years.
Something else we're proud of? Our average client retention rate is 10 years. Many of our clients have been with us for 10 - 18 years.
Details
- Year established: 1996
Highlights and features
- No tickets, direct access to expert technicians
- Brisbane IT consulting team since 1996
- ASIO and Defence Force security clearances
- Comprehensive managed IT and cybersecurity services
- Industry-tailored solutions for diverse business sectors
- No lock-in contracts, transparent and flexible service
Payment methods
- Cash
- Debit cards
- Credit cards
Services
Founder David Webb was writing software and building computers back in 1985. After working in house for companies and government organisations, David established WINBASIC in 1996. Today WINBASIC provides the kind of exceptional IT support services that can only be achieved through 30 years experience across a range of technologies and diverse industries.
Many Brisbane IT Support companies prefer to work during business hours, but this can cause disruption for your business. We offer maximum security for your business. We are ASIO (Australian Security Intelligence Organisation) and ADF (Australia Defence Force) approved, and have Australian Defence Force and Australian Federal Police security clearances.
Most businesses put up with managed IT services that treat them like ticket numbers in a queue. Your urgent server issue gets logged, assigned, escalated, and eventually maybe resolved by someone whos never spoken to you before.
Winbasic takes a completely different approach. Since 1996, weve been giving businesses direct access to expert technicians who know your systems and solve problems immediatelynot eventually.
When you call Winbasic, youre getting a senior technician who you know by name, and who can fix the problem while youre still on the phone.
Winbasic takes a completely different approach. Since 1996, weve been giving businesses direct access to expert technicians who know your systems and solve problems immediatelynot eventually.
When you call Winbasic, youre getting a senior technician who you know by name, and who can fix the problem while youre still on the phone.
Get Virtual CIO services that align technology with your growth objectives, as well as digital transformation consulting that streamlines operations.
Winbasics strategic consulting goes beyond traditional IT support. With decades of experience in SharePoint implementation, business process automation, and remote work solutions, we provide executive-level Virtual CIO guidance typically reserved for large enterprises.
Unlike corporate consultants who disappear after projects, we remain your ongoing strategic technology partner, ensuring implementations succeed and evolve with your business needs.
Winbasics strategic consulting goes beyond traditional IT support. With decades of experience in SharePoint implementation, business process automation, and remote work solutions, we provide executive-level Virtual CIO guidance typically reserved for large enterprises.
Unlike corporate consultants who disappear after projects, we remain your ongoing strategic technology partner, ensuring implementations succeed and evolve with your business needs.
Cyber threats are evolving rapidly, and small and medium businesses are increasingly in the crosshairs. At Winbasic, we go beyond traditional firewalls and antivirus software to deliver multi-layered cybersecurity that protects your business, ensures compliance, and supports growth.
We offer full support for the SMB1001 Cybersecurity Standard, Australias purpose-built framework for small and medium-sized businesses. SMB1001 provides a tiered certification pathway (Bronze to Diamond) that aligns with the Essential Eight and Australian regulations like the Privacy Act 1988, giving you a clear roadmap to cyber resilience.
We offer full support for the SMB1001 Cybersecurity Standard, Australias purpose-built framework for small and medium-sized businesses. SMB1001 provides a tiered certification pathway (Bronze to Diamond) that aligns with the Essential Eight and Australian regulations like the Privacy Act 1988, giving you a clear roadmap to cyber resilience.
Reviews (11)
Brenton Pavey
Jul 28, 2019
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I have been dealing with Jason and David for a number of years now. They run a great business with expert knowledge and give down to earth responses. I recommend them highly to anyone looking to engage their services. You will get affordable services for the level of quality they provide and you will not look back.
Arron MacCue
Dec 17, 2017
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With my business expanding, we engaged Winbasic to review our IT systems and come up with a plan that will fit with our business. We have followed through on their recommendations which has included replacing ageing equipment, implementing onsite and offsite backups and providing a remotely monitored security camera system. All this was done with no downtime and we now have peace of mind that our systems are backed up and protected from online threats. FWR pty ltd
Ryan Christensen
Oct 10, 2016
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Winbasic was the perfect choice to assist with the startup of our small business Fractured Industries. They brought the knowledge and expertise from managing large IT systems combined with the exceptional customer service to establish an IT framework for our small design and manufacturing business. In my opinion Winbasic are the only choice in the IT Industry.
Nwyas Inc
Jan 09, 2016
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Kim McChlery
Dec 09, 2015
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Kim McChlery
Nov 05, 2015
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Joey Presto
Oct 07, 2015
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As third and fourth line support , Winbasic provide Pro active as well as Reactive support to our high pressure design business. They respond quickly and enthusiastically, keep SLA, and communicate both over email and in person - expressively, coherently and articulately. It is this that sets them apart.
Joey. (IT Manager)
Joey. (IT Manager)
Nwyas Inc
Sep 16, 2015
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Chris Huth
Sep 13, 2015
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I have worked with David from Winbasic since 2000. During this time Winbasic has assisted us in major infrastructure updates, desktop computers and laptops, software development, networking and general IT support. No problem is too small, and their capabilities on large projects is excellent. The fact that Winbasic partners with, and is accredited by, companies such as IBM, VMware and Cisco means that they have access to the best people and products when it comes to meeting our business' technology needs.
When dealing with David, you are dealing with a straight shooting, no-nonsense and extremely
When dealing with David, you are dealing with a straight shooting, no-nonsense and extremely
Richard Van Lieshout
Aug 01, 2015
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Project
Jun 09, 2015
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