Business Details
45 Years
experience
Your Trusted Jewellery Experts in Forest Hill, Melbourne
Established in 1981, Gillian's Jewellery has been a cornerstone of Melbourne's Eastern Suburbs for over four decades. Our expertise spans custom jewellery design, precision repairs, and the artful restoration of vintage pieces, combining traditional craftsmanship with modern innovation. With a team of skilled artisans, we specialise in transforming sentimental heirlooms and creating bespoke designs tailored to individual stories. Our commitment to quality is evident in every service, from diamond setting to gold hallmark verification, ensuring each client receives unparalleled attention to detail.As a licensed second-hand dealer, we authenticate and appraise antique and estate jewellery, preserving their historical integrity while offering contemporary enhancements. Our reputation for trust and excellence is built on 40+ years of client testimonials praising our transparent pricing, ethical practices, and the emotional resonance we bring to every project.
Services
Jewellery Repair
Custom Design
Restoration
Remodelling
Second-Hand Sales
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of expertise in jewellery craftsmanship and design.
- Our team provides personalised restoration services for vintage and heirloom pieces.
- We specialise in bespoke custom designs tailored to individual stories.
- We operate as a licensed second-hand jewellery dealer with authentication expertise.
- Our services include same-day repairs and transparent pricing.
What people say
Exceptional craftsmanship
Friendly staff
Same-day service
Preserved family memories
Transparent pricing
Services
Jewellery Repair
Our precision jewellery repair service addresses broken chains, damaged settings, and worn clasps using traditional techniques. With over 40 years of experience, we restore functionality while preserving sentimental value. Clients receive detailed consultations to ensure repairs align with the piece's historical and emotional significance.
Custom Design
Transform ideas into wearable art through our custom design process. Skilled artisans collaborate with clients to create unique engagement rings, family heirlooms, and statement pieces. We guide clients through material selection, CAD visualisation, and handcrafted production to deliver one-of-a-kind creations that reflect personal narratives.
Restoration
Specialised restoration for antique and estate jewellery maintains historical authenticity while enhancing durability. Services include gemstone replacement, engraving revival, and metalwork repair using period-appropriate techniques. Each project preserves the piece's legacy while ensuring it can be cherished for generations to come.
Remodelling
Breathe new life into outdated jewellery through creative remodelling. Our experts repurpose materials to create contemporary designs while retaining sentimental elements. From transforming heirloom pendants to updating engagement rings, we balance modern aesthetics with the emotional weight of original components.
Second-Hand Sales
As licensed dealers, we curate authenticated vintage, antique, and estate jewellery. Each piece undergoes rigorous appraisal to guarantee authenticity and value. Our collection spans mourning jewellery to modern classics, offering clients access to unique historical pieces with documented provenance.
People
San
Owner
With over 40 years in the industry, San leads Gillian's Jewellery's creative team. Known for meticulous attention to detail, they specialise in restoring heirloom pieces and guiding clients through custom design journeys. Their expertise in gold hallmark verification and ethical practices has earned multiple Google Top Contributor awards.
Questions
What types of jewellery can you repair?
We repair all metal types including gold, silver, and platinum. Services cover broken chains, damaged settings, stone replacement, and clasp repairs using traditional techniques.
How long does custom jewellery design take?
Custom projects typically take 4-6 weeks, including consultation, design approval, and handcrafted production. Urgent requests may be accommodated with prior discussion.
Do you buy second-hand jewellery?
Yes, we're licensed to purchase gold, silver, and precious gemstone jewellery. We offer free valuations with transparent pricing for estate and vintage pieces.
Can damaged heirlooms be restored?
Our specialists restore antique jewellery using period-appropriate techniques. This includes engraving revival, metalwork repair, and gemstone sourcing to maintain historical authenticity.
What areas do you service?
Based in Forest Hill, we serve Melbourne's Eastern Suburbs including Burwood, Ringwood, Doncaster, Box Hill, and Blackburn with local pickup/drop-off options.
Reviews (6)
Amy Lorraine
Jan 18, 2022
Report
Needed my engagement ring resized and Gillians Jewellery came up in google and I saw the great reviews. San and the team were wonderful to deal with. Quick to respond. They were more than happy to help! Good pricing and my ring came back perfect. They also gave me advice on how to keep the ring perfect and safe. Highly recommend. Thank you!
Rosie Lloyd
Jan 06, 2022
Report
Very friendly and professional service - could not fault. Mended my gold chain and I bought another at a very reasonable price. Opposite Pandora in Forest Hill.
Lara Kunek
Jan 02, 2022
Report
My sister and I were looking for a necklace to give to our mum for her 60th birthday. We came to Gillian's Jewellery as our mum always goes to Gillian's for her jewellery. My sister and I were both so impressed with San's customer service. She generally showed interest in trying to help us find the perfect necklace for our mum. The experience was above and beyond. and the new shop in Forest Hill looks . Thankyou so much San! Recommend Gillian's to everyone!
Paige McInally
Nov 16, 2021
Report
San is wonderful, Gillian's jewelers turned my late mother's engagement ring into two seperate rings for myself and my sister for a wedding gift and they went above and beyond my highest expectations. San was updating me along the way of my rings being made from sketches to just a message to let me know the updates. I couldn't be happier with my experience and I will not be using any other jewler!!
Kurt McCarthy
Nov 02, 2021
Report
I approached Gillians today requesting an engagement ring resizing without any personal referrals with the Jeweller other than reading all of the positive testimonies and Google reviews. After a brief call over the phone we agreed to meet San in store. I was extremely impressed with Sans knowledge, and could tell she had a wealth of experience. She is so kind and trustworthy and instantly put our minds at ease - you are definitely in safe hands with San! Thank you again for providing such a quality and efficient service. We will be back again soon
Ada Charkass
Oct 15, 2021
Report
Thank you San for your professional expertise in organizing a quote, explanation of repairs, and repairing my 24 year old engagement ring. I was hesitant to leave my ring with anyone for 2 years but came to you… after a confident recommendation and I’m extremely happy with the repair, looks like a new ring. I have previously purchased jewellery for gifts from you and will continue shopping at your new premises. Wishing you a successful reopening and look forward to coming pass to say hello! 😃
