Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for Medical Equipment & Healthcare Solutions
Medtek has been a trusted leader in healthcare solutions since its establishment in 2008. Our expertise spans four strategic pillars: Specialty Diagnostics, Specialty Devices, Capital and Consumables, and Service and Technology. With a nationwide network of over 50 engineers across Australia and New Zealand, we ensure the uptime and performance of critical medical equipment through preventative maintenance and rapid repair services. Our ISO 9001-certified operations deliver world-class technology, including ophthalmic surgical devices, orthopaedic prosthetics, and diagnostic reagents, tailored to meet the evolving needs of healthcare providers. Backed by decades of combined experience in biomedical engineering and medical supply distribution, we prioritise transparency, accountability, and customer-centric partnerships.Our commitment to innovation is evident in our sovereign manufacturing of blood bank diagnostics and partnerships with global healthcare leaders. By maintaining rigorous compliance with clinical standards and investing in staff training, we guarantee reliable, high-quality outcomes for hospitals, clinics, and aged care facilities. Our dedication to continuous improvement has solidified our reputation as a trusted partner in advancing patient care across Australia, New Zealand, and Asia.
Services
Medical Equipment Supply
Diagnostic Solutions
Equipment Maintenance
Healthcare Distribution
Ophthalmic Products
Orthopaedic Devices
Critical Care Supplies
Veterinary Equipment
Laboratory Consumables
Telehealth Technology
Details
- Year established: 2008
Highlights and features
- We offer 24/7 technical support with over 50 engineers across Australia and New Zealand.
- Our nationwide service network ensures rapid response times for equipment maintenance.
- We provide tailored solutions for healthcare providers with a focus on innovation and reliability.
- Our team has over 30 years of experience in biomedical engineering.
- We are ISO 9001 certified, ensuring the highest standards in quality management.
Associations and certifications
- ISO 9001
What people say
Trusted by healthcare brands
Reliable equipment supply
Nationwide support network
ISO-certified operations
Innovative solutions
Services
Medical Equipment Supply
Medtek supplies cutting-edge medical equipment for hospitals, clinics, and specialist practices. Our offerings include diagnostic imaging systems, surgical tools, and critical care devices sourced from global manufacturers. With a focus on clinical excellence, we ensure healthcare providers access reliable, technologically advanced solutions. Our team provides tailored recommendations to meet specific procedural requirements.
Diagnostic Solutions
We deliver comprehensive diagnostic solutions, including blood bank reagents, pathology equipment, and automated laboratory systems. Our sovereign manufacturing facility produces high-quality immunohaematology products, while partnerships with global leaders ensure access to innovative testing technologies. These solutions enhance diagnostic accuracy and streamline laboratory workflows for improved patient outcomes.
Equipment Maintenance
Medtek's nationwide engineering network provides preventative maintenance, repairs, and equipment upgrades. Our certified technicians use genuine parts to ensure optimal performance of medical devices. This service minimises downtime, extends equipment lifespan, and maintains compliance with safety standards for uninterrupted healthcare delivery.
Ophthalmic Products
We supply advanced ophthalmic diagnostic and surgical equipment through our global network of specialist manufacturers. Our offerings include vision testing devices and surgical tools supported by hands-on training programs. These solutions enable eye care professionals to deliver precise diagnostics and effective treatments for improved patient vision outcomes.
Orthopaedic Devices
Our orthopaedic portfolio features innovative hip and knee prosthetics, pain management systems, and biologics. Backed by specialist support teams, these products address complex joint conditions while prioritising patient comfort. Comprehensive educational programs ensure healthcare providers maximise the clinical benefits of our orthopaedic solutions.
People
Mary-Jane O'Sullivan
General Manager, Diagnostic & Scientific Group
With over 20 years in diagnostic healthcare, Mary-Jane leads Medtek's diagnostic division, overseeing blood bank reagents and laboratory equipment distribution. Her expertise in immunohaematology ensures clinical excellence in product offerings.
Questions
What services does ParagonCare offer?
We provide medical equipment supply, diagnostic solutions, technical maintenance, and healthcare distribution across Australia, New Zealand, and Asia.
Do you offer emergency equipment support?
Yes, our 24/7 service team and nationwide engineers ensure rapid response for critical equipment repairs.
Are your products ISO certified?
Western Biomedical, part of our group, holds ISO 9001 certification for quality management in medical equipment supply.
Do you supply ophthalmic equipment?
Yes, we distribute advanced diagnostic and surgical ophthalmic products through our global manufacturer partnerships.
