Call Now
Website
Call
Business Details
41 Years
experience
Emergency
services
Trusted Hot Water Solutions in Sydney
Australian Hot Water has been a trusted name in the hot water industry since 1985, serving Sydney, Canberra, and Newcastle with expertise and reliability. Our team of fully qualified tradespeople provides prompt, quality service for all hot water needs, including installations, repairs, and emergency services. As accredited agents for leading brands like Rheem, Rinnai, and Dux, we offer competitive pricing and a quality guarantee on all work.

With over 40 years of combined experience, we prioritise customer satisfaction through transparent communication, same-day service, and tailored solutions for residential and commercial clients. Our 24/7 emergency response ensures hot water issues are resolved swiftly, while our strata management services cater to property managers and tenants. Customer testimonials highlight our professionalism, honesty, and commitment to excellence.
Services
Hot Water Systems Repairs Emergency Services Strata Management Plumbing Solutions
Details
  • Year established: 1985
Highlights and features
  • We have over 40 years of experience in hot water solutions.
  • Our team offers 24/7 emergency service for urgent needs.
  • Competitive pricing agreements with leading hot water brands.
  • Quality guarantee on all installations and repair work.
  • Same-day service and qualified, certified tradespeople.
What people say
Prompt service Competitive pricing Excellent customer service 24/7 availability Professional technicians
Services
Hot Water Systems
Supply and installation of electric, gas, solar, and heat pump hot water systems. Expert advice to select the best system for your home or business. Competitive pricing and quality guarantees ensure long-term reliability and energy efficiency.
Emergency Repairs
24-hour emergency service for urgent hot water issues. Rapid response times and qualified technicians ensure quick resolution of leaks, malfunctions, or system failures. Available across Sydney, Canberra, and Newcastle for residential and commercial clients.
Strata Management
Specialised solutions for strata and property managers. Prompt, cost-effective repairs and installations to satisfy tenants and landlords. Same-day service and competitive rates ensure tenant satisfaction and property compliance.
Plumbing Solutions
Comprehensive plumbing services for hot water systems, including pipe modifications, valve replacements, and system upgrades. Expertise in both residential and commercial installations ensures optimal performance and safety standards.
Brand Servicing
Authorised service agents for leading brands like Rheem, Rinnai, Dux, and Bosch. Warranty-approved repairs and maintenance to extend system lifespan. Access to genuine parts ensures compatibility and performance for all electric, gas, and solar systems.
Questions
What hot water systems do you install?
We install electric, gas, solar, and heat pump systems from leading brands like Rheem, Rinnai, Dux, and Bosch. Our experts help you choose the best option for your needs.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency repair services across Sydney, Canberra, and Newcastle. Our technicians respond quickly to resolve urgent hot water issues.
Are your services guaranteed?
All work comes with a quality guarantee. We ensure reliable installations and repairs, with warranties on parts and labour as specified by manufacturers.
Can I get a free quote?
Yes, we offer free, no-obligation quotes for all services. Contact us via phone or online to schedule a site inspection and receive a detailed estimate.
Do you service strata properties?
Yes, we specialise in strata management services, providing prompt repairs and installations for property managers and tenants across Sydney and NSW.
What payment methods do you accept?
We accept credit card payments. Note that a surcharge may apply for card transactions. Discuss payment options with our team before service completion.
Videos
Reviews (7)
Amanda LeMay
Jan 17, 2022 Report
Australian Hot water were efficient and reasonably priced. The plumber was informative and the job got done the next day. I was happy with the result and I'd definitely recommend them if you need a new hot water system
Hua Wu
Dec 12, 2021 Report
Very prompt and efficient service. Replaced a 50litre hot water system.
Trent and Jimmy came on time. They were very polite and efficient. Except for spilling some water on the floor, they did their work professionally.
Australian Hot Water is not the cheapest around, but would recommend them.
Chris Pala
Nov 24, 2021 Report
We had Shane install and remove our old hot water system from Australian Hotwater Inner West. His service was great. He was efficient, fast and communicated all the changes and new upgrades.
Sokunthy Nam
Nov 16, 2021 Report
Shane was absolutely outstanding. He has a great attitude and highly professional. He also thought in advance about the tap replacement and the team also replaced a separate broken tap while they were on the job. The other team members, Josh and Dean were also really helpful. Overall I can't speak highly enough of these guys. Fully recommended them for anyone looking for hot water system replacement.
Louise Roberts
Nov 12, 2021 Report
Australian Hot Water were great! My heater was replaced and functional within about 3 hours of my call. Shane and Josh were very friendly and did a lovely job. Thanks again!
Dorothy Ermilos
Nov 08, 2021 Report
Excellent communication and service. Options were clearly explained and we were kept updated on the progress of the installation. The team were very professional and cleaned up after the work was done. Highly recommend. Thank you Australian Hot Water.
Matt S.
Nov 07, 2021 Report
Australian Hot Water were great to deal with. My hot water tank went on Sunday and they organised for someone to replace it first thing Monday morning.
Shane was courteous and professional. He had excellent product knowledge and got everything fixed within a few hours. Would highly recommend Australian Hot Water.