Fay & Redman

Business Details

23 Years

experience

Expert Accountants in Helensvale QLD

Established in 2003, Fay & Redman has built a reputation as a trusted accounting practice serving clients across Australia. Our team of qualified professionals specialises in delivering tailored solutions for personal and business accounting needs, including tax compliance, business structuring, and superannuation advice. With over two decades of combined experience, we prioritise client relationships and ethical practices. Our commitment to ongoing professional development ensures we remain current with evolving tax legislation and industry standards. We offer a complimentary initial consultation to understand client requirements before delivering prompt, efficient services through face-to-face meetings or virtual platforms.

Backed by CPA Australia accreditation, our practice adheres to rigorous quality control measures and maintains professional indemnity insurance. We serve diverse industries, providing services such as financial statement preparation, business activity statements, and strategic tax planning. Our client-centric approach focuses on demystifying accounting processes while maximising tax efficiencies. Operating from Helensvale, Queensland, we leverage modern systems to deliver services nationally and internationally. Regular client communication and educational resources, including monthly newsletters, help clients stay informed about tax law changes that may impact their financial position.

Services

Small Business Structuring Self-Managed Superannuation Taxation Planning Business Planning Corporate Secretarial Financial Accounts Preparation Tax Returns Lodgement Business Advisory Services Bookkeeping BAS Preparation

Details

Year established: 2003

Highlights and features

We offer a complimentary initial consultation to understand your specific needs
Our team includes CPA-qualified accountants with over 20 years of industry experience
We provide prompt and efficient service with a focus on tax compliance and planning
Our ethical approach ensures transparent communication and no hidden fees
We serve clients Australia-wide with modern, technology-driven accounting solutions

Associations and certifications

CPA Australia

What people say

Qualified, experienced professionals Prompt and efficient service Highly ethical and empathetic Great people, great service Excellent tax and accounting services

Website

Update Listing

Services

Small Business Structuring

We help new and existing businesses establish optimal structures for asset protection and tax efficiency. Our services include business entity selection, restructuring advice, and succession planning. With nearly 20 years of experience, we consider short-term goals and long-term strategies to maximise tax concessions while minimising risk exposure.

Self-Managed Superannuation

Our SMSF specialists assist with fund establishment, pension commencement, and compliance requirements. We provide strategic advice on contributions, rollovers, and limited recourse borrowing arrangements. As members of SMSF Advisers Network, we ensure clients receive compliant, tailored superannuation solutions aligned with retirement objectives.

Taxation Planning

We develop legal tax minimisation strategies through annual reviews and cash flow projections. Our services cover GST, capital gains tax, and business tax planning. By analysing projected tax liabilities, we implement strategies to reduce taxable income while maintaining compliance with Australian Taxation Office requirements.

Corporate Secretarial

As registered ASIC agents, we manage company records, annual returns, and governance documentation. Our services ensure compliance with Australian company law through preparation of minutes, resolutions, and regulatory filings. We advise on director obligations and corporate governance best practices.

Business Planning

We create cash flow projections and profit forecasts to support business decision-making. Our planning services identify potential cash shortfalls and develop contingency strategies. We combine tax planning, business structuring, and valuation expertise to help clients achieve sustainable growth and operational stability.

People

James Matthew Fay

Director

Established the practice in 2003 with 26 years' public practice experience. Specialises in small business advice and SMSF planning. Holds CPA qualifications and financial adviser licensing. Active in professional associations and community mentoring programs.

Jeanette Redman

Director

Practice partner since 2011 with 20+ years' public practice experience. Focuses on financial reporting and tax compliance. Holds CPA and Institute of Public Accountants fellowships. Manages client relationships and community financial education initiatives.

Diane Parker

Accountant

Qualified accountant with 20 years' Gold Coast experience. Specialises in financial statements and tax returns for SMEs. Provides SMSF administration support. Combines legal sector experience with accounting expertise to deliver comprehensive client services.

Tracey Osborne

Client Services Manager

Front-of-house contact with 20+ years' accounting administration experience. Manages client communications and supports accounting team operations. Holds Diploma of Accounting to better understand client requirements and service delivery expectations.

Questions

What accounting services do you offer for small businesses?

We provide business structuring, BAS preparation, financial reporting, tax planning, and corporate compliance services tailored to small businesses.

Do you offer a free initial consultation?

Yes, we provide a complimentary 30-minute consultation to discuss your accounting needs either in-person or via Zoom.

Can you help with self-managed superannuation funds?

Yes, our SMSF specialists offer full lifecycle support including fund establishment, pension strategies, and compliance documentation.

Are you available for clients outside Queensland?

Yes, we serve clients Australia-wide using secure digital platforms for document sharing and virtual meetings.

What qualifications do your accountants hold?

Our team includes CPA-qualified accountants with specialist credentials in tax advisory and SMSF management.

How do you stay updated with tax law changes?

We maintain CPA membership with mandatory continuing professional development and regular industry network meetings.

Reviews (5)

Write a Review

Mark Jordan

Oct 02, 2020 Report

I have known James Fay for 15+ years and have always found his Staff, Advice and Efficiency of a very high standard. I would certainly recommend Fay & Redman to any Small Business or Individual that would like to have up to date Tax Advice and Receive Excellent Tax & Accounting Services -all done with a positive pleasant attitude!

Troy Bremner

Aug 01, 2020 Report

We at International Protein have been with Fay & Redman for over 10 years.
great people, great service and always there when you need anything.

Greg McGee

Jul 24, 2020 Report

Just a quick note to thank Jeanette and the team for their quality personalised service, taking away any worry for Julie and I in preparing and submitting our returns.

Dani Milano

Jul 03, 2020 Report

Fay & Redman Accountants are great to work with! Always available when you need them to answer your queries both big and small, conscious
to take the time to ensure you have a good understanding, particularly if accounting is 'not your thing'. They know what's important and are focused and diligent, especially under a deadline, and will collaborate with you to give you and your management team the best accounting and taxation strategies to suit your business needs. A+

Purewellness Admin

Dec 25, 2019 Report

Incredibly incompetent accountant! Beware!!!! Thanks James for your reply! The fact that you found the my review surprising doesn't surprise me actually, after so long i thought it would be great if you had at least some repercussion after costing me over fifty thousand dollars in the sale of the 50% share in my company due to not knowing how to treat the transaction ?? Then bankrupting me for the interest ONLY owing on your account even after the FULL amount was paid. Everyone gets a turn in the wheel barrow mate so lets hope your customers see a little insight into how you operate. This will