Business Details
50+ Years
experience
Emergency
services
Commercial Refrigeration Services in Brisbane
ACRO Refrigeration has been a leader in commercial refrigeration solutions across Brisbane, Gold Coast, and Sunshine Coast since 1972. We specialize in designing, installing, servicing, and maintaining refrigeration systems for industries ranging from supermarkets and cold storage warehouses to food processing and hospitality businesses. Our reputation is built on reliability, expertise, and a commitment to customer success, with a focus on energy efficiency, compliance, and long-term durability. We offer 24/7 emergency repair services, preventative maintenance plans, and custom-built solutions tailored to client needs. Our team of fully qualified technicians is QBCC and ARC-Tick licensed, ensuring HACCP-compliant work practices.We stand by our work with a 5-year workmanship guarantee, the longest in the industry. With over 1,500 venues served, including hotels, clubs, schools, and hospitals, we combine technical excellence with responsive support to minimize downtime and protect client investments. Our energy-efficient upgrades reduce operating costs and environmental impact, while our rapid dispatch service ensures technicians are on-site within two hours across South East Queensland. We prioritize transparency, fixed pricing, and a client-centric approach, avoiding hidden fees or after-hours surcharges. Our 50+ years of combined experience and 5-star Google rating reflect our dedication to quality and customer satisfaction.
Services
Commercial Refrigeration
Cold Room Builds
Emergency Repairs
Air Conditioning
Preventative Maintenance
Ice Machines
Mobile Cold Rooms
Door Seal Replacement
Electrical Services
Compliance Audits
Details
- Year established: 1972
Highlights and features
- We offer 24/7 rapid response with technicians on-site within two hours.
- Our 5-year workmanship guarantee is the longest in the industry.
- Fully licensed and insured with QBCC and ARC-Tick certifications.
- Preventative maintenance plans reduce emergency call-outs by up to 70%.
- Energy-efficient solutions lower operating costs and carbon footprint.
Associations and certifications
- QBCC
- ARC-Tick
What people say
Great service
Prompt repairs
Top class service
Highly recommend
Wealth of knowledge
Services
Commercial Refrigeration Installation
We design and install custom commercial refrigeration systems tailored to your business needs. Our services include site assessment, system design, equipment selection, and full installation. We work with leading brands to ensure durability and energy efficiency. Our installations meet HACCP and TGA compliance standards, with a 5-year workmanship guarantee. We handle projects from small cafes to large-scale food processing facilities.
Cold Room Construction
Custom-built cold rooms designed for performance and compliance. We use Australian-made insulated panels and advanced refrigeration technology. Our builds cater to hospitality, healthcare, and pharmaceutical sectors, ensuring temperature control and audit readiness. Services include thermal design, panel installation, and temperature monitoring integration. Backed by a 5-year warranty and 24/7 emergency support.
24/7 Emergency Repairs
Rapid response refrigeration repairs available 24/7 across South East Queensland. Our licensed technicians arrive within two hours to address faults like compressor failure, gas leaks, and temperature alarms. We service all brands and provide same-day fixes for 87% of cases. Emergency services include cold room, freezer, and ice machine repairs to protect stock and revenue.
Preventative Maintenance Plans
Scheduled maintenance to reduce breakdowns by up to 70%. Our PMAs include quarterly or bi-annual inspections, compliance checks, and priority emergency response. Plans cover all refrigeration brands and include a 15% labour discount. Services ensure HACCP compliance and extend equipment lifespan, with digital service logs for audits.
Ice Machine Services
Sales, installation, and servicing of commercial ice machines. We offer modular, undercounter, and countertop models from leading brands. Our maintenance plans include deep cleaning to prevent mould and bacteria, ensuring food safety. Emergency repairs are available 24/7, with a focus on rapid restoration of ice production for hospitality and healthcare clients.
Questions
Do you offer 24/7 emergency refrigeration repairs?
Yes, we provide 24/7/365 emergency breakdown support across Brisbane, Gold Coast, and Sunshine Coast, with technicians on-site within two hours.
What areas do you service?
We service Brisbane, Logan, Gold Coast, Sunshine Coast, and surrounding areas in South East Queensland, including Northern NSW on request.
What industries do you specialize in?
We serve hospitality, retail, healthcare, education, commercial buildings, and food production sectors with tailored refrigeration solutions.
What is included in a Preventative Maintenance Agreement?
Our PMAs include scheduled inspections, compliance checks, early fault detection, priority breakdown response, and a 15% labour discount for PMA clients.
What is covered under your 5-year workmanship guarantee?
All installation and repair work is backed by a 5-year guarantee, covering defects in workmanship beyond manufacturer warranties.
