Business Details
Your Trusted Pool & Spa Care Experts on the Gold Coast
Pure Aqua Pool Care is a family-owned and operated pool and spa retail and service business proudly serving the Gold Coast community. Our mission is to deliver high-quality products and exceptional customer service, ensuring your pool and spa remain safe and enjoyable year-round. With a comprehensive range of supplies, equipment, and maintenance programs, we work closely with clients to meet their specific needs. Our team of dedicated professionals is committed to providing honest advice, expert guidance, and reliable solutions for all pool and spa requirements. Whether you visit our retail shop in Pacific Pines or utilise our onsite service vehicles, we strive to make your experience seamless and hassle-free.We take pride in being a trusted local partner, offering tailored solutions to suit every budget and lifestyle. Our partnerships with reputable brands ensure access to cutting-edge technology and innovative products. From routine maintenance to equipment installations and repairs, we handle every aspect of pool and spa care with professionalism and care. Our commitment to excellence is reflected in our factory-accredited status with leading industry brands. We welcome the opportunity to share our expertise and build lasting relationships with our valued customers.
Services
Pool Servicing
Chemical Sales
Equipment Sales
Pool Maintenance
Equipment Repairs
Water Testing
Heating Solutions
Automation Systems
Pool Blankets
Troubleshooting
Highlights and features
- We are family-owned and operated with local Gold Coast expertise
- Our 4 fully equipped service vehicles provide convenient onsite solutions
- Factory-accredited specialists for Zodiac and Astral warranty services
- We offer free water testing and tailored maintenance programs
- Comprehensive range of premium pool equipment and chemicals
Associations and certifications
- Zodiac
- Astral
Services
Pool Servicing
Our professional pool servicing ensures your pool remains clean and safe year-round. We offer weekly, fortnightly, and monthly programs starting from $70 + chemicals. Our technicians perform comprehensive checks and maintenance to keep your pool in optimal condition.
Equipment Sales
We stock a complete range of high-quality pool equipment including pumps, filters, chlorinators, and robotic cleaners. Our showroom in Pacific Pines offers the latest technology from trusted brands like Zodiac and Astral for both residential and commercial applications.
Chemical Sales
Access premium pool and spa chemicals at competitive prices. Our store provides expert guidance on chemical balancing and water testing to maintain perfect pool chemistry. We offer both retail purchases and professional chemical treatment programs.
Equipment Repairs
Our factory-trained technicians handle all equipment repairs and installations. From pump replacements to automation system upgrades, we ensure reliable solutions with genuine parts and warranty-backed service for all major pool equipment brands.
Green Pool Recovery
Specialised treatment programs for green or discoloured pools starting from $450. Our technicians use professional-grade chemicals and equipment to restore water clarity and sanitise your pool, returning it to swimming condition efficiently and safely.
Questions
What areas do you service?
We service the entire Gold Coast region including Pacific Pines, Coomera, and surrounding areas.
Do you offer onsite pool servicing?
Yes, we have 4 fully equipped service vehicles available for onsite pool maintenance and repairs.
What pool equipment brands do you stock?
We offer products from Zodiac, Astral, Evoheat, and MagnaPool, with warranty-backed service options.
Are your technicians qualified?
Our team are factory-trained specialists with accreditation for major pool equipment brands.
What are your opening hours?
We're open Monday-Friday 9am-5pm, Saturday 8am-2pm (summer) or 8am-12pm (winter). Closed Sundays.
Reviews (4)
Duc Dang
Aug 10, 2021
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I would suggest that you pay more attention to your service center and take better care of your customers to make sure that the same problem will not happen again.Next time, I will not choose your pool and tell my family and friends about my bad experience at your pool!
Sarah Davis
Jul 24, 2020
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Thanks to Nathan he revived our pool back to crystal clear after the cell died and hadn't run for x3 months. Best customer service and communication from carlie. Thanks guys, amazing
Amber Morley
Nov 12, 2019
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A wonderful business with great customer service. Having been badly let down by another pool shop, Karlie and Nathan came to the rescue quickly on 2 occasions showing professionalism, care and terrific customer service. Highly recommended!
Aaron Sprott
Aug 24, 2019
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These guys are awesome. They bent over backwards to help me with some pool lighting. I have been to a couple of pool shops locally and these guys are the best. Very professional and always super friendly.
