Business Details
11 Years
experience
Your Trusted Compounding Pharmacy in Merrimac, QLD
National Custom Compounding has been a trusted provider of personalized compounded medications for over a decade. Our team of expert pharmacists and technicians operates from a state-of-the-art facility on the Gold Coast, delivering premium-quality medicines tailored to individual patient needs. We specialize in creating customized formulations for hormone replacement therapy, pain management, paediatrics, and other complex health conditions, ensuring patients receive precise dosages free from unwanted additives.With a certified supply chain and rigorous quality control processes, we adhere to the highest safety and efficacy standards. Our services extend nationwide through 875+ partner pharmacies, offering convenient access to compounded medications via online orders or local collections. We prioritize patient well-being by collaborating closely with healthcare practitioners to develop innovative solutions for challenging medical cases.
Services
Hormone Replacement Therapy
Pain Management
Sports Injuries
Paediatrics
Multiple Sclerosis
Weight Management
Hair Loss
Vitamins & Nutrition
Skincare & Cosmetics
Sleep & Mood Disorders
Details
- Year established: 2015
Highlights and features
- 10+ years of experience serving 50,113+ patients
- Certified & accredited supply chain for raw ingredients
- State-of-the-art sterile compounding facility
- Multiple onsite pharmacists for specialized expertise
- Priority, medical-grade shipping Australia-wide
What people say
Personalised care
Effective formulations
Quick service
Expert staff
Child-friendly options
Services
Hormone Replacement Therapy
Customized hormone replacement therapy addresses menopausal symptoms and hormonal imbalances. Our compounded formulations use body-identical hormones tailored to individual needs, avoiding synthetic additives. Patients receive precise dosages in cream, capsule, or pessary forms, ensuring optimal absorption and efficacy.
Pain Management
Targeted pain management solutions minimize side effects through compounded topical creams, gels, and troches. We address chronic pain, post-injury recovery, and neuropathic conditions with personalized formulations. Medications are adjusted to patient-specific requirements, including strength and delivery method.
Paediatrics
Child-friendly compounded medications simplify administration for infants and children. Flavoured liquid suspensions, troches, and powders replace difficult-to-swallow pills. We ensure accurate dosing for common paediatric needs like antibiotics, antihistamines, and melatonin.
Skincare & Cosmetics
Custom skincare formulations target acne, pigmentation, and sensitivity with high-concentration active ingredients. We create cosmeceutical-grade creams and serums free from preservatives, using hyaluronic acid, retinoids, and anti-inflammatories tailored to skin types.
Sports Injuries
Compounded treatments for sports injuries include topical analgesics, anti-inflammatory gels, and muscle relaxants. We adjust medication strengths to manage pain and inflammation while minimizing systemic side effects, supporting faster recovery for athletes.
People
Matt
Managing Director & Compounding Pharmacist
With 15+ years in pharmacy, Matt leads NCC's compounding expertise. He specializes in solving complex medication challenges and prioritizes patient-centric solutions. Outside work, he enjoys family time and endurance sports.
Karen
Lab Manager
A former veterinary nurse with 26 years of experience, Karen oversees quality assurance. Her attention to detail ensures precise medication production. She enjoys crafting and has a passion for continuous learning in compounding.
Kelly
Operations Manager & Senior Compounding Pharmacist
Kelly combines clinical expertise with operational leadership. She focuses on innovative solutions for complex health needs and mentors pharmacy staff. Her interests include exploring nature and wellness practices.
Liz
Senior Compounding Technician
With 17 years in pharmacy, Liz ensures accurate medication preparation. She migrated to Australia to advance her career and values family time. Her work emphasizes quality control and patient compliance.
Bhavesh
Technical Projects Manager
Bhavesh automates pharmacy processes with 14+ years in IT project management. He balances technical innovation with family life, enjoying cricket and fitness activities.
Questions
How do I order compounded medication?
Order online via our fast-order form or through 875+ partner pharmacies nationwide. Most medications are ready within 24 hours.
Can I get medications without additives?
Yes, we create formulations free from fillers, dyes, gluten, lactose, or preservatives tailored to your sensitivities.
Do you compound medications for children?
Yes, we provide flavoured liquid suspensions, troches, and powders to make medication easier for infants and children.
Are compounded medications TGA-registered?
Bioidentical compounded products aren't TGA-registered but follow strict quality control in our certified facility.
How long does shipping take?
Most orders ship express post, with delivery within 2-3 business days Australia-wide.
Can I return compounded medications?
Due to personalized nature, compounded medications aren't returnable unless defective or incorrectly filled.
Reviews (5)
Rebecca Mckinnon
Jan 13, 2022
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Very helpful and fast service. Made my life a lot easier. First time Ive been there. Will definitely be my local chemist from now on
Peter Waterhouse
Dec 20, 2021
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The ordering of the required product was straightforward. Communication from start to finish was excellent. Product arrived sooner than advised. Very happy
Sharon Moss
Dec 19, 2021
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I get servers motion sickness and after taking my new seasick pills from NCC they worked a treat. So wish I knew about these long ago. Thank you so much. I can experience so much more in my life without the worry of being violently ill.
Mick Dee
Nov 07, 2021
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Words cannot express how beautiful and helpful the staff are at this compounding pharmacy in particular Kelly the pharmacist.. God bless you all.
Letisha Kurtz
Oct 14, 2021
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I have ordered through our selected chemist twice now for the same medication for my son and both times it has taken a week to get to us. Which is ridiculous. Including the one I am still waiting for that I ordered a week ago and still have not received it and I come from a busy mining town and it always only took 2 days and it was 10 dollars cheaper than what I have to pay here when it takes 3 times along to get its not good enough. Will be changing our supplier.
