Business Details
Custom Security Solutions in Rowville
Established as a family-run business, Illusion Flyscreens & Security Doors has been delivering Australian-made, custom-built security solutions for residential properties. Our expertise spans retractable screens, security doors, plantation shutters, and blinds, tailored to enhance both functionality and aesthetics. With a focus on Melbourne's Eastern and South Eastern suburbs, we combine over two decades of industry experience with a commitment to quality craftsmanship. Our team prioritises customer satisfaction through prompt service, professional installation, and durable products designed to withstand Australian conditions.Recognised for competitive pricing and seamless integration with existing home designs, we maintain a reputation built on trust and reliability. Our dedication to innovation ensures solutions that balance security, energy efficiency, and style while addressing individual client needs. Regular maintenance of our products ensures long-term performance, supported by a team that values clear communication and attention to detail. This approach has earned us consistent positive feedback and repeat business from satisfied homeowners.
Services
Security Doors
Retractable Screens
Plantation Shutters
Blockout Blinds
Outdoor Blinds
Highlights and features
- Family-run business with 20+ years of security product expertise
- Australian-made, custom-fitted solutions for unique property needs
- Prompt installation with average 2-week turnaround times
- Comprehensive product warranties and maintenance support
- Award-winning customer service with 98% satisfaction rate
What people say
Prompt installation
Professional team
Quality products
Competitive pricing
Excellent communication
Services
Security Doors
Custom-manufactured security doors provide enhanced protection while maintaining aesthetic appeal. Our products feature marine-grade stainless steel mesh and 3-point locking systems for maximum security. Installation includes precise measurement and colour-matching to complement existing property features.
Retractable Screens
Tailored retractable window and door screens offer insect protection with unobstructed views. Constructed from durable aluminium frames with magnetic closure systems for seamless operation. Ideal for both new constructions and property upgrades across Melbourne.
Plantation Shutters
Custom-designed plantation shutters provide light control and thermal insulation. Available in wood and composite materials with adjustable louvers for privacy management. Perfect for both standard and uniquely shaped windows in residential properties.
Blockout Blinds
High-quality blockout blinds deliver complete light control and enhanced privacy. Engineered with precision-fitted mechanisms for smooth operation. Suitable for bedrooms and media rooms requiring darkness management solutions.
Outdoor Blinds
Weather-resistant outdoor blinds create comfortable entertainment spaces. Designed to withstand Australian climate conditions while providing glare reduction. Custom-fitted for patios, decks, and alfresco dining areas with rapid installation.
People
Nick
Owner
With over 20 years in security solutions, Nick leads Illusion's product development and quality control. His expertise ensures all installations meet Australian standards while maintaining aesthetic integrity.
James
Sales Manager
James coordinates customer consultations and measurements, providing tailored advice for over 15 years. Known for accurate quoting and project timeline management across Melbourne's eastern suburbs.
Margaret
Customer Service
Handling client communications for a decade, Margaret ensures smooth scheduling and follow-up. Her attention to detail maintains the company's 98% customer satisfaction rating through effective coordination.
Paul
Lead Installer
Certified installer with 18 years' experience, Paul specialises in security door fitting. Recognised for precision workmanship and problem-solving during complex installations across various property types.
Brad
Technician
Brad's technical expertise in screen installations has earned multiple customer commendations. He ensures all products function optimally while providing on-site maintenance advice to homeowners.
Questions
What security door options are available?
We offer stainless steel mesh, one-way vision, and diamond grill security doors with custom colour and locking system options.
How long does installation take?
Most installations complete within 2 weeks from measurement, with urgent options available for select products.
Can products be customised?
All products are made to exact measurements with colour and design customisation to match property aesthetics.
Do you service regional areas?
We primarily serve Melbourne's Eastern and South Eastern suburbs with select regional projects considered.
What maintenance is required?
Annual lubrication of moving parts and mesh cleaning recommended. Our team provides maintenance guidance during installation.
Are warranties provided?
All products include manufacturer warranties with extended coverage options available for premium products.
Reviews (4)
Celine Zheng
Dec 16, 2021
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We are quite satisfied with the flyscreen doors that installed by Illusion. The price is quite competitive and service is excellent! We finally can enjoy the fresh air without worrying about bugs. Illusion is definitely highly recommended!
Chloe-Rose Simpson
Dec 11, 2021
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Very happy with our new security screens. Margaret was fantastic to deal with and made the process easy from the get go. I had received quotes from several other companies and they were twice as much and they didn't seem to understand exactly what we were after. Margaret explained everything and even ensured I had a place reserved for install prior to Christmas which was appreciated as I had just had a baby and was a bit all over the place with getting things organised! New screens are installed and they look great and very happy with the quality. Would not hesitate to recommend, thank you
Slavisa
Oct 20, 2021
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Was a pleasure dealing with the team the whole way through. Prompt to come out and quote for new fly screens, reasonable priced, and were able to install just over a week later. Installer also had the integrity to call out, while he was installing, that there were some imperfections in the mesh, and was able to get back to the factory, replace the mesh, and return to finish the install before the day was over. Would highly recommend.
Neil Smithies
Jul 25, 2021
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Had two different types of screen installed (traditional and Formosa) and due to a miss measure and an out of square door frame, required two visits to install and get right. End result we are very happy with, the installer had a high attention to detail and made sure everything was aligned and tracked well. Colour matches our existing frame and blends in well, and the Formosa sceen is so good, nearly invisible when retracted. Customer service was a pleasure to deal with at every stage from quote, measure and install. I would buy again if I need any other screens.
