Business Details
30 Years
experience
Emergency
services
Trusted Home Health Care Services in Belconnen
Established in 1996, Quest Care is a family-owned business dedicated to delivering personalized care and support services across Australia. Our expertise spans NDIS support coordination, aged care, accommodation solutions, therapy services, and staffing solutions for healthcare organisations. With a team of qualified professionals, we prioritise individual needs through tailored care plans, ensuring clients achieve their goals with dignity and independence. Our commitment to quality is reflected in our 24/7 availability, rigorous staff training, and adherence to compliance standards such as Working with Vulnerable People Cards and First Aid certifications. We specialise in connecting clients with community resources, managing complex care requirements, and providing flexible support that adapts to evolving needs.As an approved NDIS provider, we guide participants through plan implementation while maintaining transparent communication with families and healthcare partners. Our residential properties cater to diverse needs, including Supported Independent Living and respite care. The upcoming Health Hub (opening July 2025) will expand our therapy offerings with occupational therapy, speech pathology, dietetics, psychology, and podiatry services. Backed by over 25 years of experience, we combine operational expertise with compassionate service delivery to make a tangible difference in clients' lives.
Services
NDIS Support Coordination
Aged Care Services
Supported Independent Living
Occupational Therapy
Speech Pathology
Dietitian Services
Psychology Services
Podiatry
Staffing Solutions
Home Modifications
Details
- Year established: 1996
Highlights and features
- 24/7 support across ACT and surrounding areas
- Personalised care plans designed around client goals
- Skilled staff with mandatory First Aid and CPR certifications
- NDIS-registered provider with specialist support coordination
- Purpose-built accessible accommodation options available
Services
NDIS Support Coordination
We help NDIS participants maximise their funding through expert coordination of supports. Our team connects clients with appropriate services, manages budgets, and negotiates service agreements while maintaining compliance with NDIS requirements. With three service levels available, we support participants to exercise choice and control over their care arrangements.
Supported Independent Living
Our accessible properties provide 24/7 support for individuals requiring assistance with daily living tasks. Available in multiple locations across the ACT, these homes offer private bedrooms, communal living spaces, and tailored support for personal care, meal preparation, and community engagement while promoting resident independence.
Occupational Therapy
Our therapists develop customised plans to improve clients' ability to perform everyday activities. Services include home modifications, assistive technology recommendations, and strategies for individuals with mental health conditions or developmental disorders to enhance their functional independence and social participation.
Aged Care Services
We deliver comprehensive aged care solutions including home care packages, personal care assistance, and respite services. Our staff receive specialised training to support older adults with medication management, mobility support, and social engagement while maintaining their dignity and autonomy in familiar environments.
Staffing Solutions
Quest Care provides qualified healthcare professionals to facilities and organisations on demand. Our vetted staff include support workers, nurses, and allied health professionals available 24/7 with mandatory certifications in first aid, infection control, and vulnerable person checks to ensure continuity of care across multiple service settings.
Questions
What NDIS services do you offer?
We provide support coordination, plan implementation, and direct support services including personal care, household assistance, and community participation activities tailored to NDIS participants' goals.
Are your staff qualified?
All staff hold Working with Vulnerable People Cards, First Aid certifications, and relevant qualifications in disability or aged care with mandatory annual refresher training.
Do you offer 24/7 support?
Yes, our support workers are available 24 hours a day, 7 days a week across the Australian Capital Territory and surrounding regions for urgent and scheduled care needs.
What accommodation options exist?
We offer SIL properties in Belconnen, Holt, and Crace with 2-6 bedrooms, accessible design features, and support for daily living activities in secure, well-connected locations.
How do I make a complaint?
Contact our office directly via phone or email, or submit written feedback through our website. We aim to resolve concerns within 14 days with support from advocates if required.
