Business Details
43 Years
experience
Expert Bookkeeping & BAS Services in Melbourne
Established in 1983, Professional Bookkeeping Service has been a trusted partner for Australian businesses seeking financial clarity and compliance. Founded by Helen Stenhouse, a pioneer in the industry, our legacy combines tradition with innovation. Today, led by Chris Stenhouse and Leanne Willshire, we offer tailored bookkeeping, BAS services, and cloud migration solutions using Xero. Our team of experienced professionals delivers strategic insights, ensuring accuracy and compliance while empowering businesses to focus on growth.With over 35 years of collective expertise, we prioritise customised processes, real-time reporting, and a commitment to excellence. Our clients benefit from proactive support, transparent pricing, and a deep understanding of small business needs. Based in Narre Warren, we serve Melbourne and beyond, blending local expertise with national standards. Our values of precision, innovation, and client-centric service drive every decision, making us a leader in modern bookkeeping solutions.
Services
Bookkeeping Services
BAS Preparation
Cloud Migration
Management Reporting
Payroll Solutions
Accounting System Migration
Customised Processes
Cashflow Budgeting
Compliance Services
Strategic Financial Partners
Details
- Year established: 1983
Highlights and features
- We are registered BAS agents with over 35 years of combined experience
- Specialists in Xero and cloud migrations
- Custom processes built for your business and industry
- Providing strategic management reports for informed decisions
- Serving businesses across Melbourne and Australia
Associations and certifications
- Registered BAS Agent
What people say
Exceptional service
Highly professional
Saved time
Stress-free
Customised services
Services
Bookkeeping Services
Our bookkeeping services ensure accurate, up-to-date financial records tailored to your business needs. We manage accounts payable, receivable, and reconciliation, freeing you to focus on growth. With cloud-based tools like Xero, we provide real-time insights and compliance assurance.
BAS Preparation
Registered BAS agents handle quarterly or monthly lodgements, GST reporting, and PAYG obligations. We ensure ATO compliance, error corrections, and proactive planning. Integrated with Xero, our solutions reduce penalties and streamline tax processes for Melbourne businesses.
Cloud Migration
Seamless migration from MYOB, QuickBooks, or Excel to Xero. We clean data, convert charts of accounts, and train staff. Our experts ensure error-free implementation, enhancing accuracy and efficiency in your financial operations.
Management Reporting
Custom dashboards and reports for data-driven decisions. We offer cashflow forecasts, project profitability tracking, and monthly strategic reviews. Delivered via Xero or preferred platforms, our reports align with your business goals.
Payroll Solutions
Accurate payroll processing, superannuation, and compliance. We handle payslips, tax deductions, and ATO reporting. Our systems ensure timely payments and adherence to legislative requirements, reducing administrative burdens.
People
Helen Stenhouse
Founder
Former New Zealand gymnastics champion and industry pioneer who established PBS in 1983. Advised the ATO during GST implementation and shaped modern bookkeeping standards in Australia.
Chris Stenhouse
Head of Innovation & Technology
Systems architect driving cloud solutions like Xero integrations. Combines technical expertise with 35+ years of collective team experience to modernise financial ecosystems for Australian SMEs.
Leanne Willshire
Director of Client Services
Over a decade of experience leading PBS's bookkeeping team. Specialises in compliance, client confidence, and mentoring professionals to deliver accurate, tailored financial management solutions.
Questions
What bookkeeping services do you offer?
We provide full-cycle bookkeeping, BAS lodgement, cloud migration, payroll, and management reporting tailored to SMEs using Xero.
Are you registered BAS agents?
Yes, we are registered BAS agents with over 35 years of combined experience ensuring ATO compliance for Melbourne businesses.
How do you handle cloud migration?
We migrate data from MYOB, QuickBooks, or Excel to Xero, including setup, clean-up, and staff training for seamless transitions.
Do you serve businesses outside Melbourne?
Yes, while based in Narre Warren, we provide services to clients across Australia through cloud-based solutions.
Reviews (4)
Midnight Toker
Jun 16, 2019
Report
They didn't respond to my email request and subsequent follow up.
''Sorry we can't help' would have sufficed.
''Sorry we can't help' would have sufficed.
Nestora Loizides
Jan 17, 2019
Report
Where do I start!! I was introduced to Chris (one of the directors) by my exercise physiologist (Hugh). Hugh told me Chris and I would get along very well together. He was absolutely correct. From our initial meeting it was like we had know each other for years. Our book keeping for the last few years was not done properly and some not done at all due to various circumstances. So i basically handed over a mess to PBS to sort out. During the impossible process to fix our books and bring everything up to date, PBS had to go further back (in time) to be able to make things work. They did not ask for
Shay Duldig
Aug 05, 2018
Report
Loved our experience with PBS bookkeeping. Chris made the process so simple for us and we were thrilled with the results. Highly recommend!
Ruby Martha Koomen
Oct 28, 2015
Report
Fantastic service and lovely staff. Very professional with a personal touch. Would recommend to all businesses.
