Business Details
Emergency
services
Trusted Hot Water Solutions in Mornington Peninsula
The Hot Water Man is a family-owned business with over 30 years of dedicated experience in hot water systems. Founded by Geoff McDonald, a fully qualified plumber with a background in gas appliance service and product management, we specialise in repairs, servicing, and installations across the Mornington Peninsula and surrounding regions. Our expertise extends to gas, electric, and heat pump systems, with a focus on sourcing premium products at competitive prices. We prioritise customer satisfaction through prompt emergency responses, comprehensive servicing, and compliance checks. Our team's deep local knowledge ensures tailored solutions for residential properties.With a commitment to quality and transparency, we provide warranties on workmanship and guarantee reliable outcomes. Our services include system diagnostics, component replacements, and safety inspections to maintain optimal performance. As industry specialists, we stay updated on technological advancements to recommend the most efficient systems. Our approach combines technical proficiency with personalised service, ensuring clients receive informed advice and lasting solutions. This dedication has established us as trusted professionals in the hot water industry.
Services
Hot Water Repairs
System Installations
Gas Hot Water
Electric Hot Water
Heat Pump Systems
Emergency Services
System Servicing
Carbon Monoxide Testing
Parts Replacement
Compliance Checks
Highlights and features
- We offer 30+ years of specialist experience in hot water systems
- Our team provides urgent repairs with prompt response times
- We source premium quality systems at competitive market prices
- Our licensed plumbers have gas appliance industry expertise
- We guarantee quality workmanship with warranties on all installations
What people say
Real gentleman
Free quote quickly
Good value
Honest service
Turn up on time
Services
Hot Water Repairs
Emergency and routine repairs for all hot water systems including gas, electric and heat pumps. Our licensed plumbers diagnose issues quickly and perform quality repairs to restore functionality. We carry comprehensive parts inventory for immediate fixes and guarantee workmanship on all repairs completed.
System Installations
Professional installation of new hot water systems including gas storage, continuous flow, electric and heat pump models. We recommend premium brands and ensure proper sizing for household needs. All installations meet Australian standards with compliance certificates provided for regulatory requirements.
Gas Hot Water
Specialist gas hot water system repairs, maintenance and installations. Our plumbers have gas appliance expertise and perform safety checks including carbon monoxide testing. We service all brands and offer upgrades to energy-efficient models for improved performance and reduced running costs.
Heat Pump Systems
Supply and installation of high-efficiency heat pump hot water systems. We recommend AquaMAX models and ensure proper installation for optimal energy savings. Our technicians service all heat pump brands, performing refrigerant checks, coil cleaning and efficiency diagnostics to maintain system performance year-round.
System Servicing
Preventative maintenance programs to extend system lifespan and maintain efficiency. Our two-yearly service includes burner cleaning, pressure checks, safety valve testing and corrosion inspections. Regular servicing helps prevent unexpected breakdowns and ensures safe operation of both gas and electric systems.
People
Geoff McDonald
Owner/Operator
Fully qualified plumber with 30+ years' experience in hot water systems. Former Rinnai Australia product manager and gas appliance technician. Mornington Peninsula resident providing expert advice and quality installations since 2003.
Trent McDonald
Plumber
Licensed plumber with specialist hot water system expertise. Trained under industry veterans and experienced in both residential and commercial installations. Provides quality workmanship and technical support across the service area.
Questions
What areas do you service?
We service the entire Mornington Peninsula, Frankston, Bayside, Cranbourne and surrounding South Eastern Suburbs of Melbourne.
Do you offer emergency repairs?
Yes, we provide urgent hot water repairs with prompt response times when you have no hot water.
What hot water systems do you install?
We install gas storage, continuous flow gas, electric storage, and heat pump systems from leading brands.
How often should systems be serviced?
We recommend servicing every 2 years to maintain efficiency and identify potential issues early.
Are you licensed plumbers?
Yes, we are fully licensed with Gas Appliance and Plumbing Contractors registrations.
Do you offer warranties?
All installations include workmanship warranties and manufacturer warranties on new systems.
Reviews (5)
Sue Mills
Aug 23, 2021
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So grateful for Geoff with his knowledge and expertise. Woke to no hot water called him at 8.30 in morning he came soon after diagnosed issue, new hot water system delivered and installed by 12. He organised old system removal and left place clean and tidy. Lovely man to work with.
Sun Kwest
Jul 27, 2021
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Geoff is the one you can trust. He is punctual, prompt and professional. I cannot recommend him highly enough... Will definitely use his service next time around.
John Skantzos
Apr 25, 2021
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Excellent service even on Easter Saturday. Very helpful and such a gentleman.
Had great expertise in the situation regarding
a Bosch hot water system.
100% would recommend Gas Man Geoff
Had great expertise in the situation regarding
a Bosch hot water system.
100% would recommend Gas Man Geoff
Sue Boyle
Sep 18, 2020
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A huge thankyou to Geoff for his services,he attended on a Sunday,attended to our problem,asked for confirmation overnight,that all was ok and returned the next day to service my hot water service,excellent service,prompt attention,highly recommend,thankyou Geoff :)
Vicki Fletcher
Jan 16, 2020
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Geoff repaired my system only 2 hours after calling him. Trustworthy, reliable and polite. Highly recommend.
