Business Details
19 Years
experience
Your Trusted Partner for Aesthetic Device Solutions
Laseraid Australia, founded in 2007, stands as a leading distributor of premium aesthetic devices across Australia and New Zealand. Our mission is to empower clinics with cutting-edge technology, flexible financial solutions, and comprehensive support to drive exceptional client outcomes. With partnerships spanning renowned brands like Lumenis and Cynosure, we deliver advanced devices for skin, hair, and body treatments while maintaining the largest manufacturer-trained service team in the region.Our flexible plansSubscribe, Subscribe-to-Own, and Owneliminate upfront costs, enabling clinics to access the latest innovations without financial strain. Backed by decades of industry expertise, we provide hands-on clinical training, rapid-response repairs, and consumables supply to ensure operational excellence. As a trusted partner, Laseraid Australia prioritises scalability, reliability, and client satisfaction, positioning clinics at the forefront of the evolving aesthetics industry.
Services
Device Rental
Device Purchase
Clinical Training
Service & Repairs
Consumables Supply
Details
- Year established: 2007
Highlights and features
- We offer flexible device plans with no upfront costs or bank loans required.
- Our team provides expert clinical training included in all subscription plans.
- We have the largest manufacturer-trained service team in Australia and New Zealand.
- Our partnerships ensure access to the latest aesthetic technology from global leaders.
- We deliver tailored solutions for clinics at every stage of growth.
Services
Device Rental
Laseraid Australia's Subscribe Plan provides access to premium aesthetic devices via weekly payments, ideal for clinics seeking flexibility without upfront investment. This option includes servicing, repairs, and training, allowing seamless upgrades to newer technology as needed. Clinics benefit from reduced financial risk while maintaining cutting-edge treatment capabilities.
Clinical Training
Expert-led training programs cover device operation, treatment protocols, and safety standards for all supported technologies. Hands-on sessions ensure practitioners achieve optimal results, with ongoing support available for new staff or refresher courses. Training is included in rental plans and offered on a pay-as-you-go basis for owned devices.
Service & Repairs
Nationwide servicing includes preventative maintenance, rapid-response repairs, and 24/7 assistance for rented or owned devices. Our manufacturer-trained engineers ensure minimal downtime, with transparent billing options for ad-hoc requests. Specialised support extends to legacy Candela GentlePro Series systems.
Device Purchase
The Own Plan enables outright purchase of aesthetic devices, granting full ownership for long-term investment. This option suits established clinics prioritising asset control, with optional service contracts and consumables supply ensuring sustained operational efficiency. Includes initial training and warranty coverage.
Consumables Supply
An online store offers device-specific consumables, accessories, and treatment essentials to maintain clinical operations. Streamlined ordering ensures clinics retain necessary stock levels for uninterrupted service delivery, complementing both rented and owned equipment.
People
Richard New
CEO
With decades of experience in the aesthetic industry, Richard leads Laseraid Australia's strategic vision, driving innovation and client success through advanced technology partnerships.
Samuel Bird
Commercial Director
Samuel oversees commercial operations, leveraging his expertise to develop scalable solutions that align with evolving market demands and clinic growth strategies.
Jade Simms
Business Development Manager (NSW)
Jade provides regional expertise and tailored support to New South Wales clinics, ensuring alignment with Laseraid Australia's cutting-edge device offerings and service standards.
Stephanie Day
Business Development Manager & Clinical Trainer (QLD)
Stephanie combines clinical knowledge with business development to support Queensland practitioners in optimising device performance and treatment outcomes.
Sarah Gosling
Business Development Manager & Clinical Trainer (VIC)
Sarah delivers Victorian clinics technical and commercial guidance, ensuring seamless integration of advanced aesthetic technologies into their service portfolios.
Questions
What device plans do you offer?
We offer three flexible plans: Subscribe (weekly rental), Subscribe-to-Own (pathway to ownership), and Own (outright purchase), all including servicing and training.
Is training included with device plans?
Yes, comprehensive clinical training is included in all subscription and Subscribe-to-Own plans. Purchased devices receive one free training session.
Do you service existing devices owned by clinics?
Yes, our Bring Your Own Device (BYOD) service contracts provide maintenance, repairs, and 24/7 support for third-party aesthetic equipment.
Are payment plans available for device purchases?
Our Subscribe-to-Own plan allows clinics to pay off devices over time with predictable weekly payments, combining flexibility and ownership benefits.
What brands of devices do you distribute?
We partner with global leaders including Lumenis, Laseroptek, Viol, Cynosure, and Candela to offer the latest aesthetic technology.
Reviews (5)
George Rasho
Jun 12, 2021
Report
I would like to express my absolute gratitude on the 5 star customer experience received from Carley. She was able to answer all my questions and guide me with what machines work best for me.
Carley provided me with honest and transparent suitable for me. I will certainly be a returning customer in the future. Thanks Carley.
Carley provided me with honest and transparent suitable for me. I will certainly be a returning customer in the future. Thanks Carley.
Kayleigh Williams
Jun 10, 2021
Report
Fantastic company to work with! Very helpful and friendly! I've never felt like I'm being pushed in to buying anything like I have done with other companies. Dealt with Jamel and he's super friendly, always gets back to me in short time if I have any questions at all and has made buying a laser a smooth experience. Would highly recommend
Crystal Ans
Mar 05, 2021
Report
Amazing training by Hiba & Elsa
Amazing facility with high quality products & staff
Amazing facility with high quality products & staff
Mister Sydney
Jan 28, 2021
Report
I had a vision to open up a mens laser & skin clinic and that vision was made possible because of LASERAID. My mission was to open a mens laser clinic and rent a machine from LASERAID. The application process was easy because of their professional and friendly staff. After only 8 weeks in I am fully booked out. I receive compliments about the quality of the Laseraid results. I had an issue with the hand piece, totally my fault and Laseraid sent their fully qualified technician, who has a degree in Engineering to replace it within 2 hours. He also rearranged the machine and room so I
Adrian Barrington
Dec 26, 2020
Report
Friendly service and open and great product options. Purchased gloves and sheets, and am looking at GentleMAX Pro on monthly rental.