Business Details
12 Years
experience
Expert Eyewear Repair in Sydney
Founded by a Master Optician with over a decade of industry experience, Plastic Syndrome specialises in precision eyewear repairs and custom fit solutions. Our team utilises advanced laser welding technology and artisanal techniques to restore both metal and plastic frames to their original condition. With a commitment to eliminating the need for middlemen, we provide direct, expert service for domestic and international clients.Our unique offerings include Asian Fit nose pad modifications, bespoke handmade eyewear, and a comprehensive 6-month guarantee on all repairs. Operating from our Sydney studio, we combine technical expertise with personalised service to ensure optimal comfort and longevity for every pair of glasses.
Services
Metal Frame Repair
Plastic Frame Repair
Custom Nose Pads
Lens Replacement
Bespoke Eyewear
Spring Hinge Repair
Frame Polishing
Diamontes Repair
Asian Fit Modifications
Mail-In Service
Details
- Year established: 2014
Highlights and features
- Direct access to experienced master opticians with 10+ years in eyewear repair
- Utilise state-of-the-art laser welding technology for durable repairs
- Specialise in Asian Fit nose pad modifications for improved comfort
- Offer 6-month unconditional guarantee on all repair work
- Provide both mail-in and walk-in services with quick turnaround times
What people say
Excellent repair work
Quick turnaround
Professional service
Perfect fit adjustments
Great communication
Services
Metal Frame Repair
Specialised repair of metal eyewear frames using precision welding techniques. Our technicians restore broken temples, hinges, bridges, and nose pads while maintaining structural integrity. We work with titanium, stainless steel, and nickel silver materials to ensure durable repairs that match original specifications. This service extends the lifespan of premium metal frames while preserving their aesthetic appeal.
Plastic Frame Repair
Comprehensive repair solutions for plastic and acetate eyewear frames. Our experts handle broken bridges, rim repairs, and hinge replacements using stainless steel reinforcements and specialist adhesives. We maintain colour consistency and structural strength while restoring designer frames to their original condition. This service caters to both modern and discontinued plastic frame models.
Custom Nose Pads
Tailored nose pad solutions for improved eyewear comfort and fit. We offer adjustable metal bridges, deep plastic pads, and silicone options to accommodate different facial structures. Our Asian Fit modifications address low nose bridge requirements while preventing lens fogging and eyelash contact. Each installation ensures optimal weight distribution and long-term comfort.
Bespoke Eyewear
Custom-crafted eyewear created through precise facial measurements. Our artisans produce unique frames using traditional techniques and premium materials like buffalo horn. Each piece features exclusive designs tailored to individual facial contours, with options for custom colours and fit adjustments. This service combines functionality with artistic craftsmanship for one-of-a-kind eyewear.
Lens Replacement
Professional lens replacement service integrated with frame repairs. We install prescription lenses using precise edging techniques to match existing frames. Customers can utilise private optical benefits for simultaneous frame restoration and lens upgrades. Our process ensures perfect alignment and optical clarity while maintaining the integrity of designer eyewear.
People
Ricky Lim
Optician Technician
Licensed Master Optician with over 10 years' experience in eyewear craftsmanship. Specialises in precision frame repairs and custom fit solutions. Leads technical operations at our Sydney studio.
Questions
How do I start the repair process?
Submit clear photos of your damaged eyewear through our free quote form for an assessment and cost estimate.
What are your repair turnaround times?
Domestic repairs completed in 5-7 working days, international repairs in 10-12 working days after receiving frames.
Can I use insurance for repairs?
Yes, we process optical benefit claims for lens replacements when combined with frame repairs using your valid prescription.
Do you repair designer frames?
We service all major designer brands including Gucci, Ray-Ban, Chanel, and Dior using authentic repair methods.
What payment methods do you accept?
Direct bank transfer, credit card payments, and PayPal transactions are all available options.
Can I visit your Sydney studio?
Walk-in service available at our Surry Hills location with prior appointment booking through our website.
Videos
Reviews (4)
Jana Phan
Dec 02, 2021
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Excellent product, great customer service and would definitely use PlasticSyndrom again! I've been searching for glasses that fit me for too long. I've gone through multiple pairs... fed up with my glasses not fitting correctly, my google search led me to PlasticSyndrome. In brief: - prompt and informative quote and responses - efficient turnover… time - this was really surprising! - excellent execution - the plastic nose piece that was there has been removed but there is no "scar" - attention to detail - the finished product looks like it was meant to be like this. It was also delightful
Michael Barnett
Mar 22, 2021
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Had my sunglasses fixed....briefly. They lasted 10 days then fell apart. Have tried calling and emailing and can't get a response about making this right. Cheers Ricky!
Therese Freeman
Feb 22, 2021
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What a fantastic job this company does. When one of the arms of my Prada sunglasses broke I though I would have to throw them away. I was so glad to find Plastic Syndrome. The sunglasses are now better than they were before. One flaw of the Prada’s was that the arms rested on the bottom half of the lenses which in turn scratched them. Plastic Syndrome not only repaired the arm but also changed where the arms rested & now they do not scratch the lens. Wonderful job, Plastic Syndrome. Thank you. Therese, Perth, W.A.
Monalisa Oliveira
Dec 08, 2020
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I really recommend Ricky service! He fixed my pair of sunglasses and sent me the item in safety box! Great job at all !
