Business Details
25 Years
experience
Trusted Compounding Pharmacy in Ballina, NSW
Established in 2001, Complementary Compounding Services has been a leader in complex and sterile compounding in Australia. Our state-of-the-art laboratory features multi-clean room facilities and a NATA-certified sterile clean room to ensure product purity and safety. We specialize in creating customized medications tailored to individual patient needs, avoiding allergens and harmful excipients. Our approach combines nutritional medicine with advanced compounding techniques to address underlying physiological imbalances. We offer bioidentical hormones, vitamin formulations, and specialized treatments for conditions like adrenal fatigue and hormone imbalances.Our commitment to quality control includes independent testing to meet USP pharmaceutical standards. As a compounding-only pharmacy, we focus exclusively on personalized medication solutions without distractions from traditional retail products. Our facility includes specialized laboratories for sterile compounding, dermatology, and veterinary applications. We provide hypoallergenic products, dose adjustments, and alternative delivery methods to enhance therapeutic outcomes. With over two decades of experience, we remain dedicated to advancing compounding practices while prioritizing patient safety and individualized care.
Services
Bioidentical Hormone Therapy
Sterile Compounding
Dermatology Formulations
Veterinary Compounding
Nutritional Supplements
Allergy-Free Medications
Hormone Imbalance Treatment
Chronic Fatigue Management
Thyroid Support Formulations
Custom Vitamin Therapies
Details
- Year established: 2001
Highlights and features
- Established in 2001 with specialized compounding expertise
- NATA-certified sterile clean room facility
- Hypoallergenic formulations avoiding harmful excipients
- Customized dose forms for improved patient compliance
- Independent product testing to USP standards
Associations and certifications
- NATA
Services
Bioidentical Hormone Therapy
Customized bioidentical hormone formulations address sex hormone imbalances in both men and women. Our pharmacy specializes in tailored treatments for estrogen, progesterone, and testosterone deficiencies using pharmaceutical-grade ingredients. This service supports patients experiencing menopausal symptoms, andropause, or other endocrine disorders through personalized dosing and delivery methods.
Sterile Compounding
NATA-certified sterile compounding ensures safe production of injectable medications and ophthalmic solutions. Our cleanroom facilities meet strict quality standards for preparing parenteral therapies, including vitamin infusions and specialized antibiotic treatments. This service caters to medical professionals requiring customized sterile formulations not available through commercial channels.
Dermatology Formulations
Custom dermatological preparations address specific skin conditions using hypoallergenic bases free from common irritants. Our pharmacy develops targeted solutions for acne, eczema, and hyperpigmentation while avoiding petroleum-based ingredients and parabens. These formulations incorporate active pharmaceutical ingredients tailored to individual patient needs and sensitivities.
Nutritional Supplements
Specialized vitamin and mineral combinations support various health conditions through integrative medicine approaches. Our pharmacy formulates customized nutritional protocols for mitochondrial dysfunction, methylation disorders, and chronic fatigue using high-quality nutraceutical ingredients. These supplements complement pharmaceutical treatments to address underlying physiological imbalances.
Veterinary Compounding
Custom veterinary formulations provide species-specific treatments for companion animals. Our compounding expertise addresses unique dosage requirements and flavor preferences for pets, ensuring optimal compliance and therapeutic outcomes. This service supports veterinarians in managing complex health conditions through tailored medication solutions not available in commercial veterinary products.
Questions
What makes your compounding pharmacy different from regular pharmacies?
We specialize exclusively in compounding medications with advanced facilities and expertise. Unlike regular pharmacies, we focus solely on creating customized formulations without retail distractions.
Can you compound medications not available commercially?
Yes, our laboratory can recreate discontinued medications and develop unique formulations using pharmaceutical-grade ingredients from global sources to meet specific patient needs.
Do you offer hypoallergenic medication options?
Our formulations avoid common allergens like lactose, parabens, and artificial additives. We use alternative bases and natural sweeteners to accommodate chemical sensitivities and intolerances.
How do you ensure medication quality and safety?
We maintain NATA-certified sterile facilities, conduct independent product testing, and follow strict quality control protocols to meet USP pharmaceutical standards for all compounded medications.
Can I order medications online?
While we provide online consultation information, medications require prescriptions from registered healthcare practitioners to ensure safe and appropriate compounding services.
Reviews (7)
A. Moran
Nov 07, 2021
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THINK TWICE TO ORDER HERE. I ORDERED AN IMPLANT FROM THIS DODGY WANNABE STERILE CHEMIST. MY DOCTOR OPENED THE CONTAINER TO FIND IT WAS BROKEN INTO 5 PIECES. MY DOCTOR REFUSED TO GIVE IT TO ME AS IT WILL BREAK DOWN TOO SOON AND BE INAFFECTIVE. WHEN I CALLED THERE WAS ZERO ACCOUNTABILITY AND CONCERN BLAIMING IT ALL ON ME FOR NOT TAKING INSURANCE. I DIDNT EXPECT IT TO BE BROKEN DUE TO IMPLANTS FROM OTHER CHEMIST SURVIVED IN THE POST. NOW I NEED TO PAY ELSEWHERE FOR ANOTHER IMPLANT AND WAIT UNTIL AFTER CHRISTMAS. YOU CAN SEE IN THE PICTURES THAT THE IMPLANT IS "BADLY" DESIGNED FOR POSTAGE. THE LEAST
Jenny Tran
Sep 19, 2021
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Very poor customer services. I ordered eyes drop for my daughter, paid on Monday. Sent out on Wednesday with no tracking number provided. Monday still not receive eyes drop so I rang them to find out if the eyedrop sent. The girl know Australia post is delayed so I told her shouldn't send mid week unless Australia post guarantee delivery next day. This parcel now sit in some delivery Van or depot somewhere with the hot temperature 30c to 40c. The eyedrop is no good. She just turn off my phone while I try to explain to her. I wish you should train these staffs with professional manner and use
Michelle Hobson
Jul 23, 2020
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So far I have found dealing with this Pharmacy extremely lacking in their communication. Order prescription on the 1/06/2020, I received a call the next day that delay was three weeks and testing two so to call back in a few weeks to pay. I did this to find out that they only test once payment was made (order placed). Now why not communicate this when you first receive the Prescription? Now its going to take another three weeks to dispatch. If your medication is critical I suggest avoid dealing with this pharmacy.
Bianca Nguyen
Aug 27, 2019
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I had a few issues that was frustrating/stressful but I feel like in the end the owner and worker Michael & Kim pulled through and I dont envision my issues being a concern for anyone in the future. Thanks guys for trying your best in the end.
Dearne Stanley
Nov 15, 2018
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Very helpful. where happy to go through as much details and information i need with out feeling rush at all.
Dearne Stanley
Apr 03, 2018
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Wow what great service it is so hard to come by these days . I was new to a product and the lady on the phone couldn’t have help me enough. Gave me all information without any problems I didn’t feel rushed off the phone . Now I will have it posted to Coffs Harbour without any dramas one very happy customer
Suzanne Batten
Sep 04, 2016
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I suffered debilitating chronic fatigue for many years and during that time I would have spent thousands of dollars on doctors and other natural health practitioners, only to face another disappointing outcome. I felt helpless, frustrated, angry and sick and tired of feeling sick and tired!! I then contacted complementary Compounding and Dr Michael Serafin suggested specific female hormone profile test and complete Thyroid panel. They are some specific blood and saliva tests that an ordinary doctor will not have knowledge about and will send you out the door if you even mention it!! Today, I am
