Business Details
43 Years
experience
Your Trusted Partner for Commercial Embroidery Machines in Australia
Established in 1983, we have built an unparalleled reputation as Australia and New Zealand's leading supplier of commercial embroidery machines. With over four decades of expertise, our team specialises in providing durable, high-performance Barudan machines that deliver exceptional return on investment for businesses ranging from small startups to industry leaders. Our commitment to quality is underscored by comprehensive 7-year warranties, including stitch quality guarantees, and rigorous pre-delivery testing of every machine. We offer end-to-end solutions including on-site installation, operator training, and ongoing technical support from our team of industry veterans with combined experience exceeding 35 years. Our focus on innovation is evident in cutting-edge features like Smart-Head Technology and rapid cap frame changeovers, which have revolutionized embroidery efficiency.As the exclusive regional distributor for Barudan - the world's number one selling commercial embroidery machine - we maintain strict quality control through our Melbourne-based showroom and warehouse. Our customer-centric approach ensures transparent documentation, with written warranties and service terms clearly displayed across all platforms. Backed by testimonials from successful embroidery businesses operating machines over 15 years old, we guarantee reliability that outlasts financing terms. Our dedicated sales consultants, strategically located across Australia and the Pacific Islands, provide personalized support to ensure optimal machine selection and business growth.
Services
Embroidery Machines
Used Machines
Software
Accessories
Technical Support
Details
- Year established: 1983
Highlights and features
- We offer 40 years of specialized embroidery machine expertise
- Our machines include 7-year warranties covering stitch quality
- We provide on-site installation and operator training services
- Our team has 35+ years combined industry experience
- We guarantee machines outlast their financing terms
What people say
15+ years reliable operation
7-year warranties
Expert technical support
Superior stitch quality
Rapid cap frame changeover
Services
Embroidery Machines
Supplying premium Barudan embroidery machines engineered for commercial use. Each machine features solid-state electronics, narrow cylinder beds for superior pocket embroidery, and Smart-Head Technology enabling precise stitching on diverse fabrics. Backed by comprehensive 7-year warranties covering both mechanical components and stitch quality.
Technical Support
Providing expert after-sales assistance including on-site installation, operator training, and ongoing telephone support. Our team with 35+ years combined industry experience ensures optimal machine performance through preventative maintenance guidance and troubleshooting expertise.
Used Machines
Offering certified pre-owned Barudan machines with verified performance history. Each unit undergoes rigorous testing before resale, maintaining our standards for reliability while providing cost-effective solutions for businesses seeking proven embroidery technology.
Software
Supplying intuitive Barudan software for machine operation and design management. The user-friendly interface enables seamless pattern transfer and stitch optimization, enhancing productivity while maintaining the brand's trademark reliability in digital operations.
Accessories
Providing genuine Barudan replacement parts and specialized accessories including lock-lever cap frames that enable rapid garment-to-cap changeovers. Our inventory ensures continued machine functionality and performance optimization through authentic, high-quality components.
People
Colin Hargreaves
Director
With over 30 years in the embroidery industry, Colin oversees strategic operations across Australia and New Zealand. His leadership ensures continued delivery of Barudan's quality standards through rigorous equipment testing and customer-focused service protocols.
William Hargreaves
Operations Manager
Managing day-to-day logistics, William ensures timely machine delivery and setup across multiple regions. His coordination of technical installations maintains Barudan's reputation for seamless integration of embroidery solutions into client workflows.
Rob Stras
Sales Consultant
Specialising in Queensland markets, Rob provides tailored machine recommendations based on business requirements. His technical expertise helps clients maximise ROI through optimal equipment selection and workflow integration.
Gary Busst
Technical Specialist
With 25+ years supporting Barudan machines, Gary delivers expert troubleshooting and maintenance guidance. His hands-on experience ensures clients receive practical solutions for maintaining peak machine performance.
Steven McGarry
Customer Support
Handling client inquiries across multiple regions, Steven coordinates service responses and warranty claims. His focus on clear communication maintains Barudan's reputation for transparent, reliable customer service.
Questions
What warranty options are available for Barudan machines?
All new Barudan machines include a 7-year mechanical warranty, 7-year stitch quality warranty, and 30-day money-back guarantee (terms apply).
How do Barudan machines compare to competitors?
Barudan's Smart-Head Technology and narrow cylinder beds deliver superior performance on challenging materials, with reliability proven over 40 years in Australian commercial environments.
Do you provide training for new machine operators?
Yes, we offer on-site training sessions to ensure operators maximise machine capabilities while maintaining optimal performance standards.
Are used Barudan machines tested before resale?
All pre-owned machines undergo comprehensive testing and servicing to meet our strict quality standards before customer delivery.
What support is available for technical issues?
Our experienced technicians provide phone support and on-site assistance, with parts inventory maintained for prompt resolution of operational concerns.
Can Barudan machines handle cap embroidery efficiently?
Our specialized lock-lever cap frames enable rapid changeovers, making Barudan machines the industry standard for cap embroidery applications.
