Business Details
12 Years
experience
Emergency
services
Your Trusted IT Partner in Melbourne
SSDL is a Melbourne-based managed IT services provider founded in 2014 by Sebastian Maciejewski. We specialise in delivering tailored IT solutions for small-to-medium businesses across Australia, combining technical expertise with a client-centric approach. Our services include 24/7 managed IT support, cloud services, cybersecurity, unified communications, and IT consulting. We prioritise understanding client needs through discovery sessions, offering agnostic, multi-brand solutions that align with specific business requirements. With a team of experienced professionals and a network of trusted suppliers, we provide scalable, cost-effective IT infrastructure optimisation.Our mission is to empower businesses through digital transformation while maintaining transparency and avoiding product-centric sales targets. We serve clients nationwide and globally, with a focus on building long-term trust-based relationships. Our team includes certified cybersecurity experts, chartered accountants, and IT engineers with experience across enterprise and SME sectors. We offer flexible service models ranging from full IT outsourcing to targeted solutions for specific technical challenges.
Services
Managed IT
Cloud Services
IT Consulting
Unified Communications
Cybersecurity
Onsite IT Resources
IT Procurement
Digital Transformation
Server Management
Network Monitoring
Details
- Year established: 2014
Highlights and features
- We offer 24/7 IT service and support to complement or replace your in-house resources
- Our agnostic, multi-brand approach ensures best-of-breed solutions matching your exact requirements
- We have Datto-certified cybersecurity experts and partnerships with major tech vendors
- Our team includes chartered accountants with 30+ years of IT financial management experience
- We provide nationwide service coverage with global capabilities through our client network
What people say
IT wizards
Warehouse move a breeze
Legendary roadmap drafting
Nimble approach
Sharp competitive edge
Services
Managed IT Services
SSDL provides comprehensive 24/7 managed IT services that handle network management, data backup, cybersecurity, and system monitoring. Our proactive approach minimises downtime while ensuring enterprise-level reliability. We offer scalable solutions that adapt to business growth, with regular performance reports and dedicated account management for Melbourne-based and national clients.
Cloud Services
Our cloud services include migration, configuration, and maintenance of virtualised computing resources. We implement Microsoft 365, Teams, and other cloud platforms to enhance business continuity. Solutions are tailored to specific industry needs while maintaining cost-efficiency and scalability for small-to-medium Australian businesses.
Cybersecurity Services
SSDL offers comprehensive cybersecurity protection including firewall management, endpoint protection, and ransomware prevention. Our Datto-certified experts implement threat detection systems and employee training programs. We provide 24/7 monitoring and rapid response to protect businesses from phishing, malware, and other cyber threats.
IT Consulting
Our IT consulting services help businesses develop technology roadmaps aligned with strategic goals. We assess existing infrastructure, recommend cloud migration options, and implement security improvements. The service includes vendor-neutral advice to ensure optimal technology investments for long-term business growth.
Unified Communications
We implement integrated communication platforms combining VoIP, video conferencing, and instant messaging. Our solutions enable seamless collaboration across devices and locations. Services include hosted PBX systems, mobile workforce support, and scalable communication infrastructure for growing businesses.
People
Sebastian Maciejewski
CEO
Founder of SSDL with 15+ years IT industry experience, including enterprise roles at Toyota and Aspen Pharma. Datto-certified cybersecurity expert specialising in digital transformation roadmaps for SMEs.
Sarah Maciejewski
COO
Manages SSDL's operations with expertise in financial systems and inventory management. Brings 10+ years IT and toy industry experience, specialising in business process optimisation and client communications.
Ian Baker
CFO
Chartered accountant with 30 years financial management experience, including 15 years in IT sector. Specialises in financial visibility, resource planning, and growth strategy for technology companies.
Questions
What IT services does SSDL offer in Melbourne?
SSDL provides managed IT services, cloud solutions, cybersecurity, unified communications, IT consulting, and procurement across Melbourne and Australia.
How does SSDL approach cybersecurity?
We use a multi-strand approach including firewall management, endpoint protection, threat monitoring, and employee training to prevent cyberattacks.
Can SSDL help with cloud migration?
Yes, we handle cloud migration, configuration, optimisation, and maintenance for businesses transitioning to cloud-based IT infrastructure.
What makes SSDL different from other IT providers?
We combine technical expertise with a client-first approach, offering agnostic solutions tailored to specific business needs rather than product sales.
Do you offer onsite IT support?
Yes, we can provide onsite IT resources who understand your business environment and technical requirements.
Reviews (2)
Jason Robinson
Jan 11, 2018
Report
The team at SSDL have been crucial to the growth of RBK Advisory allowing us to scale with the use of cloud technology, great systems and taking the time to understand our business and how it works before offering solutions. The level of service we receive means we have found the IT provider who will be looking after us for life. Thank you Sebastian and the rest of the team for all your help to date. Keep up the great work.
Jason Pasqual
Jun 12, 2017
Report
We find SSDL very reliable and prompt to answer all our enquiries! Very happy with the services they provide.
