Business Details
11 Years
experience
Emergency
services
Trusted Hot Water Solutions in Melbourne
At Vic Hot Water, we have dedicated ourselves to becoming Melbourne's trusted specialists in hot water systems since 2015. With over 25 years of combined experience across our team of fully qualified tradespeople, we deliver expert installation, repair, and maintenance services for electric, gas, and solar hot water units. Our commitment to competitive pricing ensures customers receive industry-leading brands with exceptional energy efficiency ratings while achieving significant reductions in power costs and carbon emissions. We prioritise transparency through upfront pricing structures and guarantee same-day emergency service across Melbourne. Our reputation for excellence is built on consistent delivery of fast, professional installations and repairs, supported by a satisfaction guarantee on all work performed.By maintaining a fleet of service vehicles ready for rapid response, we ensure minimal disruption to household or business operations. Our team's technical expertise extends to gas safety inspections, pipe renewal projects, and servicing of all domestic gas appliances, adhering strictly to Australian safety standards. Customer testimonials consistently highlight our punctuality, clean work practices, and the professionalism of our technicians. We maintain comprehensive knowledge of local building codes and environmental regulations to ensure compliance in every project. Through continuous investment in staff training and equipment upgrades, we maintain our position at the forefront of hot water technology solutions.
Services
Hot Water Installation
Gas Appliance Servicing
Emergency Repairs
Pipe Renewal
Gas Safety Inspections
Details
- Year established: 2015
Highlights and features
- 25+ years combined experience in hot water systems
- Fully qualified team of licensed plumbers
- Competitive pricing with upfront quotes guaranteed
- Same-day emergency service across Melbourne
- Satisfaction guarantee on all installations and repairs
What people say
Prompt service
Competitive pricing
Professional technicians
Same-day installations
Transparent quoting
Services
Hot Water Installation
We specialise in complete hot water system replacements with same-day service available. Our team installs gas, electric, and solar systems from leading brands, including Everhot, Vulcan, and Rheem. All installations include removal of old units and compliance checks to Australian standards, ensuring energy efficiency and safety.
Gas Appliance Servicing
Our licensed technicians provide comprehensive servicing for all domestic gas appliances. This includes safety inspections, efficiency testing, and necessary repairs. Regular maintenance every two years ensures optimal performance and compliance with Victorian safety regulations, extending the lifespan of your equipment.
Emergency Repairs
We offer urgent repair services for burst pipes, gas leaks, and system failures. Our rapid response team carries essential parts for common repairs and provides transparent pricing before work begins. Emergency callouts are available across Melbourne with no after-hours surcharges.
Gas Safety Inspections
Our certified gas fitters conduct thorough safety evaluations of existing gas systems. This includes checking for leaks, pressure testing, and compliance with current regulations. We provide detailed reports with recommendations for any necessary upgrades or repairs to ensure household safety.
Pipe Renewal
We handle complete pipe replacement for water and gas lines with minimal disruption to property. Our team uses modern trenchless technology where possible and ensures all work meets local council requirements. Services include both emergency repairs and planned system upgrades.
Questions
Do you offer same-day hot water installations?
Yes, we provide same-day installations for most hot water systems across Melbourne, including emergency replacements when required.
Are your plumbers licensed and insured?
All our technicians are fully licensed plumbers with current gas fitting certifications and comprehensive insurance coverage.
Can you service older hot water systems?
We service all brands and models including older units, providing repairs, maintenance, and efficiency upgrades where possible.
Do you provide written quotes before work begins?
Yes, we offer detailed written quotes with no hidden fees, and guarantee the quoted price won't change without your approval.
What areas of Melbourne do you service?
We operate across Melbourne including Balwyn, Blackburn, Doncaster, Templestowe and surrounding suburbs.
How can I book an emergency repair?
Call our 24/7 emergency line at 1300 659 559 for immediate assistance with urgent hot water or gas issues.
Reviews (4)
Warren Tilley
Nov 19, 2021
Report
Dave and John were great, friendly, on time and did a fantastic job. I highly recommend them, thanks guys for your professionalism.
Denis Ward
Sep 07, 2021
Report
Thank you Dave and John for the honest and professional way you conducted yourselves and for making replacing our old hot water system a seamless experience. Like another reviewer I had a good gut feeling about you guys, as a tradesman myself its still nice to know that in this day and age there are people out there giving great service, value for money and your pipe work is so neat (you should see how my neighbours continuous hot water system was carried out, pretty poor) and even cleaning up after yourselves. Thank you, thank you, thank you..
Kayla
Aug 23, 2021
Report
Recently just had our Hot Water service changed through Dave and his team Johnny and Paul. I could not be more satisfied with the service provided by Victorian Hot Water, I was unsure exactly what was needed and they walked through the whole process, it was done so quickly! The price was amazing and the quality of workmanship is outstanding. Thank you so so much for making it so simple
Mars Sota
Aug 22, 2021
Report
Had our water heater leaking and called VHW to check, evaluate & give recommendations. But I also called 2 other suppliers just to have comparison. Two of them evaluated that my unit was already 23 y.o. and wiser to replace with brand new, rather than spend to repair and in a few months it will break down again. So why did I choose VHW?
***** perfect Customer Service- David was so easy & amiable to talk to,
prompt replies/actions, no hassles doing transactions
***** no Call Out fee
***** reasonable Quote - 30% less than the other
So, you got any issues with your Hot Water systems? I highly
***** perfect Customer Service- David was so easy & amiable to talk to,
prompt replies/actions, no hassles doing transactions
***** no Call Out fee
***** reasonable Quote - 30% less than the other
So, you got any issues with your Hot Water systems? I highly
