Business Details
10 Years
experience
Emergency
services
Trusted HVAC & Refrigeration Solutions in Perth
At Complete Refrigeration & Air, we are a WA-based team of problem solvers, trusted by commercial and government clients to deliver tailored, expert HVAC and refrigeration solutions. Since 2016, we have built a reputation for quality workmanship, clear communication, and unwavering accountability. Our team has grown from a single van to over 40 professionals, managing more than 10,000 client assets across Western Australia. We pride ourselves on a client-first culture, offering direct access to management and a commitment to integrity. Our services span commercial refrigeration, air conditioning, emergency breakdown support, and asset management, all delivered with a can-do attitude for complex situations.We hold full licensing, ARCtick certification, and public liability insurance, ensuring compliance and safety across every job. Our core values of communication, accountability, results-driven service, reliability, and quality underpin every project. We are dedicated to environmental stewardship and community support, focusing on youth training and regional WA initiatives. With offices in Perth and Mandurah, we service the Perth and Peel regions, as well as Bunbury and beyond. Our mission is to keep WA running by ensuring comfort, safety, and business continuity through quality HVAC-R systems.
Services
Commercial Refrigeration
Air Conditioning
Emergency Breakdown Service
Asset Management
Spare Parts Supply
Details
- Year established: 2016
Highlights and features
- We offer 24/7 emergency HVAC and refrigeration services across Perth and Peel regions.
- We manage over 10,000 commercial HVAC and refrigeration assets with tailored solutions.
- Our team includes qualified technicians with proven experience in complex systems.
- We are a locally based, family-owned business with direct access to management.
- We prioritise client-first service with full safety and compliance across every job.
Associations and certifications
- ARCtick Certified
- AIRAH
- Public Liability Insured
What people say
Very punctual
Professional
Value for money
Prompt response
High-quality work
Services
Commercial Refrigeration
We specialise in the installation, servicing, and repair of commercial refrigeration systems for supermarkets, hospitality venues, and industrial operations. Our team provides 24/7 emergency support, custom maintenance plans, and compliance reporting. With expertise in walk-in refrigeration, display fridges, and medical refrigeration, we ensure reliable temperature control to protect your business operations and product integrity.
Air Conditioning
We design and install commercial air conditioning systems tailored to WA conditions, including VRFs, ducted units, and chilled water systems. Our services cover system upgrades, preventative maintenance, and emergency repairs. We focus on energy efficiency, zoning, and climate control to enhance comfort and reduce operational costs for businesses in Perth and beyond.
Emergency Breakdown Service
Our round-the-clock emergency service ensures rapid response for HVAC and refrigeration breakdowns across Perth and Mandurah. Technicians are equipped to handle critical faults in chilled water systems, VRFs, and refrigeration units, minimising downtime and product loss. We prioritise immediate dispatch and on-site repairs to restore operations swiftly and safely.
Asset Management
We offer advanced asset management software to track and optimise HVAC and refrigeration systems, currently managing over 10,000 assets in WA. Our service includes lifecycle planning, scheduled maintenance, and compliance documentation. This ensures proactive maintenance, reduces unexpected failures, and supports budget forecasting for multi-site and large-scale portfolios.
Spare Parts Supply
We stock and source quality spare parts for commercial HVAC and refrigeration systems, including compressors, controllers, and sensors. Our goal is to minimise downtime by providing fast access to critical components. We support both emergency repairs and preventative maintenance, ensuring your systems remain operational and efficient year-round.
Questions
Do you provide 24/7 emergency repair services?
Yes, we offer round-the-clock emergency response for HVAC and refrigeration systems across Perth and Peel regions.
What commercial systems do you work on?
We service VRF systems, ducted air conditioning, chilled water plants, rooftop units, and commercial refrigeration assets.
Can you handle large-scale facilities?
Yes, we manage HVAC and refrigeration assets for shopping centres, schools, high-rise buildings, and government facilities.
Do you offer asset management software?
Yes, our system tracks over 10,000 assets with lifecycle planning, maintenance scheduling, and compliance reporting.
Are your technicians certified?
Yes, all technicians are ARCtick certified and licensed for electrical work with proven experience.
Do you supply spare parts for commercial systems?
Yes, we stock and source quality spare parts for compressors, fan motors, controllers, and sensors.
Reviews (6)
Stevan Coll
Nov 05, 2021
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Professional, prompt and punctual. Clean and tidy on site, and fairly priced. Cheerful and engaging technicians. Highly recommended.
Sf
Sep 25, 2021
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YIKES... it was an emergency, the aircon had partially fallen off its mounting inside the roof. I was given Complete's number but it was the end of the day. I called them, praying they would pick up, as i dialed. They DID & were able to squeeze me in the following day. That only gave me one night to worry about the possibilities... Next morning they were calling me to say they were running ahead of schedule & if convenient they could come earlier. They fixed the problem and were on their way before they were even due to arrive ! ! ! fabulous service: prompt, courteous, and very reasonably priced
Darren Galtress
Jun 25, 2021
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Want to say thanks for the service you guys provided my deli, especially Simon who went above and beyond to help get it up and running again. would highly recommend to other friends and businesses owners. many thanks Darren
Petite Floral Studio
Jun 09, 2021
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Amazing service provided by complete refrigeration and air recently for our flower shop cool room. From booking on site visit to communication through out was so easy. I would highly recommend them to all florists in perth for their amazing service.
Sarah Wherry Bohemian Ink
Mar 16, 2021
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Highly recommended! Excellent customer service, Dave was super helpful and friendly and not at all salesman pushy. Cannot fault how quickly our aircon was installed AND the guys even cleaned up after themselves! They arrived on time and were professional. Will definitely use this company again and would happily recommend to others looking for affordable aircon! Thanks so much! :)
Vicki Baxter
Mar 06, 2021
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Big thanks to the team at Complete Refridgeration & Air, for the installation of our new Braemar Air Con unit. Can not fault these guys in their customer service and professionalism. I would highly recommend this company to anyone who requires this type of service.
