Business Details
11 Years
experience
Your Trusted Marketing Partner in Albury Wodonga
Founded in 2015, Starfish Marketing is led by Mell, a Chartered Marketer with over 30 years of sales and marketing experience. Our agency specialises in creating tailored marketing strategies, digital marketing solutions, content creation, and social media management for businesses across NSW and Victoria. We prioritise understanding each client's unique needs to deliver results-driven campaigns that align with their goals. Our approach combines expertise in SEO, email marketing, and analytics to ensure clients stay ahead in the ever-evolving digital landscape.We pride ourselves on making marketing accessible and enjoyable for business owners who lack the time or expertise to manage it themselves. Our commitment to community extends to pro bono work and supporting local initiatives, reflecting our belief that successful businesses contribute to thriving communities. With a focus on transparency and collaboration, we aim to be a trusted partner in our clients' growth journeys.
Services
Marketing Strategy
Digital Marketing
Content Creation
Social Media Management
Virtual Marketing Management
Details
- Year established: 2015
Highlights and features
- We offer 30+ years of marketing expertise tailored to your business needs.
- Our collaborative approach ensures strategies align with your specific goals.
- We provide end-to-end digital marketing solutions, from SEO to analytics.
- Our services extend across NSW and Victoria with flexible client involvement.
- We combine pro bono community work with a commitment to local growth.
Associations and certifications
- Chartered Marketer
What people say
Transformed our business
Amazing support
Increased understanding
Professional and fun
Exceeded expectations
Services
Marketing Strategy
Developing custom marketing strategies ensures businesses achieve measurable outcomes. We focus on aligning goals with actionable plans, increasing success rates through documented frameworks. Our approach combines industry insights with client-specific needs to create effective roadmaps for growth.
Digital Marketing
Our digital marketing services cover SEO, Google Ads, and website analytics to boost online visibility. We stay updated on algorithm changes to optimise campaigns, ensuring clients maintain competitive edge in search rankings and audience engagement.
Content Creation
Crafting compelling content for websites, social media, and newsletters helps clients connect with their audience. We focus on storytelling that reflects brand values while driving engagement and conversions through targeted messaging across digital platforms.
Social Media Management
We develop strategic social media campaigns that enhance brand presence and audience interaction. Services include content calendars, analytics reporting, and community engagement to build lasting customer relationships and improve online reputation.
Virtual Marketing Management
Acting as an outsourced marketing department, we handle strategy implementation and execution. This service suits businesses needing expert guidance without hiring full-time staff, offering flexible support tailored to specific marketing objectives.
People
Mell
Founder & Lead Marketer
With over 30 years in marketing, Mell founded Starfish Marketing in 2015. A Chartered Marketer, she specialises in strategic planning and digital solutions, helping businesses across NSW and Victoria achieve growth through tailored campaigns.
Questions
What marketing services do you specialise in?
We specialise in marketing strategy, digital marketing (SEO/SEM), content creation, social media management, and virtual marketing support tailored to business goals.
How do you work with clients?
We begin with a consultation to ensure alignment, then develop custom strategies. Clients can choose full involvement or hands-off management while we execute plans.
Which areas do you service?
Based in Albury Wodonga, we work with clients across NSW and Victoria, offering both local and regional marketing solutions.
Can you help non-marketers succeed?
Yes! We guide business owners through marketing processes, providing education and support to build confidence in their marketing efforts.
What's your community involvement?
We support local initiatives through pro bono work, including social media for community events and sponsoring business grants for women entrepreneurs.
How do you measure success?
We use analytics and regular reporting to track KPIs like engagement rates, lead generation, and ROI, ensuring strategies deliver tangible business outcomes.
Reviews (6)
Ashley Boyd
Jan 21, 2022
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Working with Mell has been an amazing experience.
Mell has greatly expanded my understanding of the different aspects of marketing for my business and how the different components fit in together.
Mell has spent a great amount of time with me answering my questions and walking me through things to to ensure I understand what we are doing. To go with all of this - Mell has always been a joy to meet with to discuss things and catch up on life.
Mell has greatly expanded my understanding of the different aspects of marketing for my business and how the different components fit in together.
Mell has spent a great amount of time with me answering my questions and walking me through things to to ensure I understand what we are doing. To go with all of this - Mell has always been a joy to meet with to discuss things and catch up on life.
Noelle Quinn
Sep 25, 2021
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Starting on a marketing journey with Mell has already exceeded expectations! Her generosity with time, knowledge and online resources gives us the confidence to build on this relationship, committing important business resource to our further personal growth and learning, and most importantly the further growth and success of our businesses. We are excited to see this part of our business improve and develop with Mell's skillful guidance and mentoring.
Carol Stevens
Jul 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Mell helped me fine tune my target market and really find my voice in my marketing strategy. The result was a clear vision for the future of my business. Absolutely love working with Mell!
Mell helped me fine tune my target market and really find my voice in my marketing strategy. The result was a clear vision for the future of my business. Absolutely love working with Mell!
Michelle Hudson
Apr 20, 2021
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The Hume Bank City2City engaged Mell at Starfish Marketing to lead our social media marketing of the 2021 event. We are so very grateful to Mell for her expertise and generosity. Mell went above and beyond in supporting the event, and with the event moving to a virtual format in 2021, social media became our primary promotional tool. We repeatedly called on Mell's expert advice, and the quality and effectiveness of her work is outstanding. Mell continues to support us and respond to our needs, long after the completion of the 2021 event. Mell is a pleasure to work with and a true professional.
Tracey Warren
Mar 28, 2021
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I had a fabulous experience with Starfish Marketing and Mell is so bubbly and wonderful to work with. She is a great leader and guides you toward the vital details that you and your business need to know to grow in this every changing world online. Mell covers everything required today within the Social Media sphere including Planning, Marketing and Advertising your business in a clear and concise way so that you will learn how to 'Get Out There' but most importantly, she teaches you how to 'Get On With All Things Social' so that you can take control and ultimately increase your depth of knowledge
Phil Badura - Ac
Dec 21, 2020
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Working with Mell and the team at Starfish Marketing has enabled me to free up the total amount of time that I found myself spending on Marketing. The initial process of working on the Marketing Strategy and the resulting Marketing Plan was simple and easy to follow. The process was seamless, we had an incredibly fast turnaround, and the ongoing plan of action was inside our budget. On top of the actions that Starfish marketing were going to undertake, they made it really simple for me to follow the activities that I needed to continue doing as part of the overall Marketing for my business.
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