Business Details
45 Years
experience
Trusted Pool Cleaning & Maintenance Services
Rode Pool Services has been a trusted name in pool care since 1981, delivering high-quality maintenance, cleaning, and equipment solutions to Brisbane residents. Founded by Mike and June Gervais, our family-owned business combines decades of hands-on experience with a commitment to innovation, including pioneering robotic pool cleaner adoption in Australia. We prioritize superior customer service, offering tailored advice and solutions backed by partnerships with leading brands like Maytronics and Davey Water Products. Our team of certified professionals ensures every service call, product sale, and consultation meets rigorous standards of excellence.With three retail locations and a central warehouse, we provide comprehensive pool care while actively supporting local communities through sponsorships and charitable initiatives. Our dedication to continuous improvement has earned industry accolades, including Maytronics National Dealer of the Year in 2022. We maintain transparency in operations, offering clear pricing structures and warranties on all repairs, while our educational resources empower customers to maintain optimal pool conditions year-round. This combination of expertise, reliability, and community focus has sustained our growth and client loyalty for over four decades.
Services
Pool Cleaning
Equipment Sales
Water Testing
Winterising
Pool Inspections
Robotic Cleaners
Salt Chlorinators
Pool Heaters
Maintenance Plans
Chemical Supply
Details
- Year established: 1981
Highlights and features
- 40+ years of specialized pool care experience since 1981
- Family-owned business with three Brisbane retail locations
- Award-winning Maytronics dealership with expert robotic cleaner support
- Comprehensive 12-month warranty on all equipment repairs
- Community-focused with local sports team sponsorships
Associations and certifications
- Maytronics Dealers of the Year QLD
- Maytronics National Dealer of the Year
What people say
Excellent service
Reliable technicians
Knowledgeable staff
Prompt assistance
Great value
Services
Pool Cleaning
Our professional pool cleaning service ensures crystal-clear water through comprehensive debris removal, chemical balancing, and equipment checks. Technicians perform leaf removal, vacuuming, water testing, and filter backwashing during each visit. With tailored service frequencies available, we maintain optimal pool conditions while providing expert advice on water chemistry and equipment performance. Our technicians use industry-leading products and equipment to preserve pool integrity and extend equipment lifespan.
Equipment Sales
We supply and install premium pool equipment including energy-efficient pumps, advanced filtration systems, and automated chlorination units. Our product range features Maytronics robotic cleaners, Hayward filtration systems, and Davey Water Products. Expert technicians provide personalized recommendations based on pool size, usage patterns, and budget requirements. All installations include comprehensive operation guidance and ongoing support, with select products offering extended warranty coverage through our in-store service department.
Winterising
Our winterising service prepares pools for seasonal inactivity through chemical balancing, equipment adjustments, and protective measures. Technicians perform water testing, super-chlorination, and application of algaecides to prevent contamination during low-use periods. We adjust filtration schedules, install protective covers, and provide maintenance guidelines for winter care. This service reduces energy consumption and chemical costs while protecting pool infrastructure during cooler months.
Pool Inspections
Comprehensive pool inspections identify potential issues through equipment diagnostics and water chemistry analysis. Our technicians assess pump performance, filter efficiency, and circulation systems during each service call. Water samples receive detailed testing for pH levels, chlorine concentration, and mineral content. We provide written reports with maintenance recommendations and offer corrective action plans for identified problems, ensuring safe swimming conditions and regulatory compliance.
Robotic Cleaners
We offer advanced robotic pool cleaner solutions featuring Maytronics Dolphin models and Hayward automated systems. These energy-efficient units perform floor, wall, and waterline cleaning with programmable schedules and active scrubbing technology. Our specialists assist with product selection based on pool dimensions and surface types, providing installation support and operational training. All units include manufacturer warranties with extended service options through our dedicated repair center.
People
Luke Gervais
Director
With over 40 years in the pool industry, Luke co-founded Rode Pool Services in 1981. He oversees strategic operations and maintains hands-on involvement in product development and customer relations.
Carl Gervais
Director
Carl has managed day-to-day operations since joining the business in 1983. He specializes in equipment innovation and customer service improvements, ensuring technical excellence across all service offerings.
Steve
Operations Manager
With 25+ years of experience, Steve coordinates service logistics and technical support. He maintains detailed knowledge of Brisbane pool systems, overseeing technician training and quality control processes.
Shaun
Service Manager
Shaun leads our technical team with 15 years of pool maintenance expertise. He specializes in complex equipment diagnostics and customized maintenance solutions for residential clients.
Krissy
Customer Service
Krissy has served Windsor customers since 2006. She provides product expertise and coordinates service scheduling while maintaining comprehensive knowledge of local pool regulations and requirements.
Questions
What areas do you service?
We service all Brisbane suburbs including The Gap, Stafford Heights, Windsor, and surrounding areas across South East Queensland.
Do you offer pool maintenance plans?
Yes, we provide customized maintenance schedules with flexible frequency options to suit different pool usage patterns and budget requirements.
Can you service all pool types?
Our technicians work with all pool types including concrete, fibreglass, vinyl, and tiled pools, with expertise in saltwater, mineral, and traditional chlorine systems.
What payment options are available?
We accept major credit cards and direct transfers. New customers require prepayment through our secure Commonwealth Bank portal before service commencement.
Do you provide emergency repairs?
While we don't offer 24/7 emergency services, we prioritize urgent repair requests during regular business hours and provide same-day assessments when possible.
Can you help with pool winterising?
Yes, our winterising service includes chemical balancing, equipment adjustments, and maintenance guidelines to protect pools during cooler months while reducing operational costs.
Reviews (4)
Andrew Andrew
Sep 15, 2021
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Terrible store. They used to have good helpful people but no more. I have been a few times lately to get assistance and the people are lazy and can't be bothered. Unless you are after salt or chlorine, they are not interested and guess what you can get all of what they sell from Bunnings for a fraction of the price. So much for supporting a local small business.
RESPONSE TO OWNER'S REPLY
Ok in relation to the business owners response. This is not a single incident of poor service, it has been going on for some time including the Windsor store where we had one of your "technicians" come to our
RESPONSE TO OWNER'S REPLY
Ok in relation to the business owners response. This is not a single incident of poor service, it has been going on for some time including the Windsor store where we had one of your "technicians" come to our
David Hogan
Sep 20, 2020
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We switched to this shop as recommended by a pool builder. Best move ever! Great service and the cheapest prices. We even got a bulk discount. Very knowledgeable and reassuring. Its like a family of regular customers that visit.
Pabich Pawel
Jul 22, 2020
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Every time I had a problem the people at the shop were happy to listen and propose a few different solutions so I can pick the one I'm the most comfortable with. Big thumps up.
Zsolt Kiss
Jul 07, 2017
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They have general knowlage of pool maintanece which can be found on the internet. They want to solve every problem with one of thier product instead of good advice.I had like 5 question to be asked and the boss ditched me after the 2nd one becaus his friend walked in. I was going to spend a few hundreds bucks at the shop but becasue of bad costumer service I went elswere. Only recommend this shop to desparete ppl with lots of cash.
