Business Details
40 Years
experience
Emergency
services
Trusted Business Insurance Solutions Australia
Midland Insurance Brokers has been a trusted advisor to Australian small and medium-sized businesses for nearly four decades. Founded in 1986, we are a family-owned and operated full-service brokerage dedicated to demystifying insurance complexities. Our approach prioritises personal service, professional advice, and tailored solutions, ensuring clients receive honest, simple, and unequivocal guidance. With offices in Melbourne, Mornington Peninsula, and Sydney, we serve businesses nationwide, combining local expertise with national reach. Our team of experienced brokers works exclusively for clients, not insurers, to accurately identify and mitigate business risks. We specialise in risk management, policy simplification, and claims advocacy, maintaining strong relationships with leading insurers through our affiliation with the Steadfast Group.Recognised members of the National Insurance Brokers Association (NIBA), we uphold rigorous compliance standards while delivering exceptional service excellence. Our vision focuses on innovation, transparency, and long-term partnerships built on trust and results. Client loyalty remains our greatest asset, reflected in decades of sustained relationships and industry-specific expertise across sectors like brewing, film production, and construction. Through continuous market adaptation and a commitment to 'Insurance: Uncomplicating the Complex', we ensure businesses remain protected against evolving risks.
Services
Business Interruption Insurance
Cyber Insurance
Professional Indemnity
Public Liability
Strata Insurance
Marine Transit
Management Liability
Brewery Insurance
Film Production Insurance
Winery Insurance
Details
- Year established: 1986
Highlights and features
- 40 years of specialist business insurance experience since 1986
- Family-owned brokerage with nationwide service coverage
- Industry-specific expertise in construction, brewing, and film production
- Affiliated with Steadfast Group for enhanced insurer relationships
- Award-winning claims advocacy and policy simplification services
Associations and certifications
- National Insurance Brokers Association (NIBA)
- Steadfast Group
What people say
Fast response
Cost-effective policies
Proactive customer service
Industry expertise
Seamless claims process
Services
Business Interruption Insurance
Protects against income loss during operational disruptions. Covers ongoing expenses and recovery costs for SMEs. Essential for businesses facing unexpected closures from events like natural disasters or equipment failure. Ensures financial stability during recovery periods.
Cyber Insurance
Safeguards against cyber threats and data breaches. Covers financial losses from cyber attacks, legal liabilities, and business interruption. Crucial for businesses handling sensitive customer data or operating online platforms across all industry sectors.
Professional Indemnity
Covers legal costs from professional negligence claims. Protects service providers against compensation claims for alleged mistakes or inadequate advice. Vital for consultants, designers, and technical professionals across Australia's SME sector.
Public Liability
Covers third-party injury or property damage claims. Essential for businesses with public interaction or worksites. Provides financial protection against compensation claims and legal defence costs arising from accidents on business premises.
Strata Insurance
Specialised insurance for strata-titled properties. Covers common areas, fixtures, and liability risks in apartment complexes or commercial strata schemes. Includes protection against water damage, fire, and natural disasters for property owners corporations.
Questions
How do I make an insurance claim with Midland?
Contact your broker directly or call 1300 306 571. Provide incident details and supporting documents. We'll manage communication with insurers and guide you through the process.
What payment options are available?
Choose online payments via Ebix, monthly instalments through premium funding, bank transfers, or phone payments using credit/debit cards during business hours.
Do you offer industry-specific insurance?
Yes, we specialise in tailored coverage for breweries, distilleries, film production, construction, professional photography, and transport sectors across Australia.
Are after-hours emergency services available?
Yes, contact insurer emergency services listed on our website for urgent matters outside business hours (8:30am-5pm Mon-Fri).
How does Midland handle policy renewals?
We proactively review your insurance requirements annually, comparing underwriters to ensure optimal coverage at competitive pricing for continued protection.
What accreditations does Midland hold?
We're members of the National Insurance Brokers Association (NIBA) and affiliated with the Steadfast Group, ensuring industry compliance and insurer partnerships.
Reviews (7)
Belinda Mcglynn
Jan 01, 2021
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Positive:Professionalism,Responsiveness
Phil and the team at Midland always go above and beyond with their product and service. Highly recommend, easy to deal with, prompt and informative. Experience and customer service is awesome.
Phil and the team at Midland always go above and beyond with their product and service. Highly recommend, easy to deal with, prompt and informative. Experience and customer service is awesome.
Lisa Cornell
Nov 22, 2020
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Jervis Bay Storage is a relatively new storage facility in the beautiful Jervis Bay. We have been dealing with Midland Insurance Brokers for the past 2 years and have found the staff to be very professional and friendly. When I ring there is always someone to speak to that helps me with my enquiry and I feel that is very important. As a storage facility I would really recommend Midland Insurance Brokers as their prices are very reasonable. Gilda and her team have been wonderful.
Peter Thane
Oct 14, 2020
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These guys are great. They notified me when they found someone cheaper for insuring my truck. It shows that they are on to it and are looking for a better deal for their clients, all the time. I get all my business insurance through them in a monthly direct debit. Real easy. I highly recommend their services.
Kramor Channal
Sep 25, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Everthing was great with MIB , nothing I could not understand. Plenty of help if required also very efficient.. Thanks my worries are all gone.
Everthing was great with MIB , nothing I could not understand. Plenty of help if required also very efficient.. Thanks my worries are all gone.
Admin
Sep 17, 2020
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Positive:Professionalism,Responsiveness
Top-notch customer service whether asking for a new quotation, amending an existing insurance or filing a claim.
Top-notch customer service whether asking for a new quotation, amending an existing insurance or filing a claim.
Karen Windows
Sep 09, 2020
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I have had dealings with Midland Insurance for our Business Insurance & Self Storage Insurance for many years. Gilda, Damien & all the team have always been very professional, helpful & the insurance cover has always been very competitive. We have had to make claims & it they been no problem. Thank you for all your help over the years. Managing Director Coffs Harbour Hi-Tech Self Storage.
Marcel Jelley
Aug 20, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I was in urgent need for a Public Liability policy and Damien was quick to quote and set up the policy once I approved. The policy was very competitive.
I was in urgent need for a Public Liability policy and Damien was quick to quote and set up the policy once I approved. The policy was very competitive.
