Business Details
At ICTSpace, we understand the power of technology to transform businesses. Founded in 2016 by Packiyarajan Ganesamoorthy, we are a Melbourne-based provider of managed IT services dedicated to supporting small and medium enterprises. Our mission is to protect businesses from cyber threats through regular security training and robust solutions. We specialise in managed IT services, cloud and server solutions, cybersecurity, VoIP and business phone systems, and IT helpdesk support. With our expertise, we empower businesses to communicate effectively with their teams and customers through cost-effective, secure, and fully managed IT and telephony solutions.
We believe in making technology work for you, so you can focus on what you do best. Whether its migrating to the cloud, enhancing cybersecurity, or optimising your IT infrastructure, we provide tailored solutions to meet your needs. Our team is committed to delivering reliable, scalable, and efficient services to drive your business growth. Trust us to handle your IT challenges, so you can concentrate on running your business with confidence. Together, we help you achieve more with the right technology in place.
We believe in making technology work for you, so you can focus on what you do best. Whether its migrating to the cloud, enhancing cybersecurity, or optimising your IT infrastructure, we provide tailored solutions to meet your needs. Our team is committed to delivering reliable, scalable, and efficient services to drive your business growth. Trust us to handle your IT challenges, so you can concentrate on running your business with confidence. Together, we help you achieve more with the right technology in place.
Services
VoIP Phone Systems
Business IT Support
Cloud Services
Managed IT Services
Cybersecurity Solutions
Server Solutions
IT Helpdesk Support
Co-Managed IT Support
Microsoft 365 Support
Google Workspace Support
Highlights and features
- We offer 24/7 remote and on-site IT support
- Our team provides expert cybersecurity training
- We deliver scalable cloud and server solutions
- We specialise in secure VoIP phone systems
- Our managed IT services are cost-effective
Services
VoIP Phone Systems
Our VoIP phone systems help businesses cut costs while improving workforce efficiency. By moving your phone and fax systems to the cloud, we ensure seamless communication. This modern solution enhances collaboration and reduces operational expenses for small and medium enterprises.
Business IT Support
We provide comprehensive on-site, remote, and phone-based IT support tailored to your business needs. Our services are available on an ongoing, project-based, or casual basis. This flexibility ensures that your IT infrastructure runs smoothly without disrupting your operations.
Cloud Services
Our cloud services offer businesses the freedom, scalability, and cost efficiencies of cloud-based operations. We guide you through the transition to the cloud, ensuring a seamless process. This allows your business to adapt quickly and efficiently to changing demands.
Managed IT Services
Our managed IT services provide proactive monitoring and maintenance of your IT infrastructure. We handle everything from cybersecurity to system updates, ensuring optimal performance. This allows you to focus on your core business activities with peace of mind.
Cybersecurity Solutions
We protect your business from cyber threats with robust security measures and regular training. Our solutions include advanced firewalls, intrusion detection, and employee education. This ensures your data and systems remain secure against evolving digital risks.
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Reviews (5)
Craig Komene
Feb 28, 2021
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Positive:Professionalism,Responsiveness
Packi got our SQL system up and running, resulting in zero downtime.
Flexible hours allowed us to work in with the UK supplier to solve the Windows issues. He also implemented a backup strategy. Very Happy.
Packi got our SQL system up and running, resulting in zero downtime.
Flexible hours allowed us to work in with the UK supplier to solve the Windows issues. He also implemented a backup strategy. Very Happy.
Claudio Conte
Aug 18, 2020
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Running a brand and web design agency working with many business owners. We tend to get a fair few issues arise with either 3rd party emails, or tech issues.
Packi and the team are our team's go too every. single. time, to refer our clients on. I know tech problems will be solved and clients always have a fantastic experience, and issues resolved! Couldn't come more highly recommended!
Packi and the team are our team's go too every. single. time, to refer our clients on. I know tech problems will be solved and clients always have a fantastic experience, and issues resolved! Couldn't come more highly recommended!
Claudia Rigoni-Brazzale
Aug 02, 2019
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Thank you Packi for helping us. Your quick response has alleviated the stress of computer problems. You arrived we relaxed!
Tristan Zwalf
Dec 29, 2018
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Highly knowledgeable, flexible, and a great understanding of business budgeting, prioritisation, and risk management. Great to deal with.
Samuel Wakefield
Oct 17, 2018
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I cannot speak highly enough of Packi and ICTSpace. Although we had relatively straight forward IT needs, Packi and the team went above and behind my expectation in delivering a suitable solution for my business.
Packi's knowledge, willingness to help and availability when needed was a breath of fresh air. I would strongly recommended the services of Packi and ICTSpace. They did more than fix and I most definitely feel relaxed.
Packi's knowledge, willingness to help and availability when needed was a breath of fresh air. I would strongly recommended the services of Packi and ICTSpace. They did more than fix and I most definitely feel relaxed.
