Business Details
21 Years
experience
Emergency
services
Your Trusted Medical Partner in Orbost
Orbost Regional Health has been dedicated to delivering comprehensive healthcare services to rural communities since our establishment. We provide acute hospital care, aged care, dental services, pathology, and community health programs, supported by partnerships across the Gippsland Local Health Service Network. Our team of experienced medical professionals utilises a flexible funding model to address local health needs across one million hectares of Far East Gippsland. Accredited by the Australian General Practice Accreditation Limited (AGPAL), we maintain rigorous standards in general practice and urgent care services.Our 24/7 Urgent Care Department, staffed by specialist-trained nurses and telehealth doctors, ensures continuous access to emergency medical treatment. Through regular community consultation, we prioritise services that align with local priorities while maintaining zero tolerance for child abuse and fostering inclusive environments for all demographics. Our integrated approach connects medical clinics, residential aged care facilities, and allied health services to deliver holistic care close to home.
Services
Hospital Services
Aged Care
Dental Services
Pathology
NDIS Support
Telehealth Consultations
Community Nursing
Medical Imaging
Home-Based Care
Urgent Care
Details
- Year established: 2005
Highlights and features
- We offer 24/7 Urgent Care Department with specialist-trained nursing staff
- Our AGPAL-accredited medical clinic provides integrated care with hospital services
- We operate NDIS-registered support services across multiple disciplines
- Our telehealth partnerships reduce the need for patient travel
- We maintain zero tolerance for child abuse and foster inclusive environments
Associations and certifications
- Australian General Practice Accreditation Limited (AGPAL)
Services
Hospital Services
Our hospital provides medical services, minor procedures, palliative care, ante natal services, dialysis, and residential respite programs. The Urgent Care Department offers 24/7 access to skilled nursing staff and telehealth doctors through My Emergency Doctor. Services include treatment for acute conditions, transitional care programs, and specialist referrals to ensure comprehensive patient care.
Aged Care Services
We operate Waratah Lodge and Lochiel House aged care facilities offering high-level residential care and independent living options. Services include weekly doctor visits, multidisciplinary care teams, lifestyle activities, and discharge planning support. Our staff provide holistic care combining clinical expertise with personal attention to meet residents' physical, social, and emotional needs.
Dental Services
Our two-chair dental clinic provides general oral health services for public and private patients, including emergency treatment, dentures, and school dental programs. Services cover checkups, fillings, extractions, and pain management with eligibility-based pricing. We offer urgent appointments for dental pain and coordinate referrals for specialist treatments when required.
NDIS Services
As registered NDIS providers, we deliver plan management, allied health services, daily living assistance, and community participation support. Our services include physiotherapy, speech therapy, occupational therapy, and transport assistance tailored to individual needs. We follow NDIS pricing guidelines and provide temporary transformation payment level services across Far East Gippsland.
Medical Imaging
We provide bulk-billed general x-ray services in partnership with Bairnsdale Regional Health Service, including head, chest, spinal, and extremity imaging. Our facility requires GP referrals for all appointments and collaborates with specialist radiology services for advanced diagnostics like CT scans and MRIs when necessary.
People
Vicki Farthing
CEO
Vicki Farthing leads Orbost Regional Health as part of the Gippsland Local Health Service Network, overseeing integrated healthcare delivery across rural Victoria. With extensive experience in regional health management, she focuses on strengthening community partnerships and improving access to essential medical services.
Questions
What hospital services are available at Orbost Regional Health?
We provide medical services, minor procedures, palliative care, ante natal services, dialysis, residential respite programs, and 24/7 Urgent Care with telehealth support.
How can I access dental services?
Contact our Boundary Rd clinic on 5154 6625 for eligibility assessment. Services include emergency treatment, general care, and dentures with pricing based on concession status.
Are NDIS services available?
Yes, we offer plan management, allied health services, daily living assistance, and transport support. Contact 5154 6666 for eligibility and pricing details.
What aged care options exist?
We operate Waratah Lodge (high-level care) and Lochiel House (independent living) with multidisciplinary support. Call 5154 6613 for availability and assessments.
How do I book medical imaging?
GP referrals are required. Contact ORH Reception on 5154 6666 during business hours for bulk-billed x-ray appointments with Bairnsdale Regional Health Service partnerships.
Reviews (4)
Scott Farnell
Dec 18, 2021
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Admin girls are terrific, helpful, cheery and professional but always very busy. Dr. Nadira Anis is exceptional, knowledgeable, intuitive, to the point and over worked. The only negative I can express has to do with upper management. The clinic has great potential but I believe is somewhat mismanaged creating a negative experience for some.
Julie Tieu
Jul 21, 2021
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In trying to do the right thing and getting tested after coming back from our holiday from NSW, we were turned away from being tested and told to get tested once we got into Melbourne. After calling 7 times with no answer, I walked in to check on whether we would be able to get tested only to be told no. If you answered your phone maybe people wouldnt have to wait around to find out that information. Dont know how this place operates if no one ever picks up the phone
Vanessa Frank
May 18, 2021
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Had an injury that needed immediate care. Was treated well, with speed and efficiency. They also provided on going care for nearly a month.
Patsy Killeen
Aug 08, 2020
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I had an awful experience and I will never return. The doctor wanted to charge me in full for a consult when the consult lasted barely 2mins in which they told me I couldnt be tested (routine test) on a Friday afternoon and they dont have the facilities - goodbye. East Gippsland is in recovery after a tense summer and to be treated as means of profit has left me outraged and hoping this does not happen to the more vulnerable. The receptionist was very nice and helpful in comparison. I have had maybe one positive experience with a doctor there and the rest have upset me. I will never return
