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Home Care Assistance Gold Coast Home Care Assistance Gold Coast
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Expert Home Care Services on the Gold Coast
At Home Care Assistance Gold Coast, we are dedicated to transforming the way seniors age by providing personalized, compassionate care that prioritizes health, wellness, and purpose. Our team of rigorously screened carers delivers tailored care plans designed to meet the evolving needs of older adults, ensuring they maintain independence and dignity in their own homes. With expertise in supporting individuals with Alzheimers, Parkinsons, and post-hospital recovery, we combine specialized training with a holistic Balanced Care Method to enhance quality of life.

Recognized as an industry leader, we are committed to fostering trust through transparency, 24/7 support, and partnerships with organizations like the Womens Alzheimers Movement. Our focus on building long-term relationships between carers, clients, and families ensures a consistent, reliable care experience that families can depend on.
Services
Hourly Home Care 24 Hour Care Hospital to Home Specialised Care Respite Care
Highlights and features
  • We offer 24/7 personalized care with rigorously screened, experienced carers.
  • Our carers are trained in specialized care for Alzheimers, Parkinsons, and post-hospital recovery.
  • We are NDIS-approved and partner with leading health organizations.
  • Our Balanced Care Method promotes holistic well-being for seniors.
  • We provide flexible, customizable care plans tailored to individual needs.
Associations and certifications
  • NDIS Approved Provider
  • Womens Alzheimers Movement Partnership
What people say
Caring staff Personalized service Effective care Peace of mind Trustworthy
Update Listing
Services
Hourly Home Care
Hourly home care provides tailored support for seniors needing assistance with daily tasks. Our carers offer companionship, light housekeeping, and mobility aid, adapting to evolving needs. This service ensures independence while maintaining safety and comfort in familiar surroundings.
24 Hour Care
24-hour care ensures continuous support for seniors requiring constant supervision. Our trained carers assist with medical needs, personal care, and safety monitoring. This service offers peace of mind for families, guaranteeing immediate assistance at any time.
Specialised Care
Specialised care addresses complex health conditions like dementia and Parkinsons. Carers undergo advanced training to manage symptoms and provide emotional support. This service focuses on maintaining dignity and improving quality of life through personalized strategies.
Hospital to Home Care
Hospital-to-home care facilitates smooth transitions after medical treatment. Our team collaborates with healthcare providers to ensure adherence to recovery plans. This service reduces readmission risks by offering post-operative care and rehabilitation support.
Respite Care
Respite care provides temporary relief for primary caregivers. Our carers deliver compassionate support, allowing families to recharge without compromising care quality. This service prevents burnout and ensures consistent, professional attention for seniors.
People
Michelle Lye
Director
Michelle leads Home Care Assistance Gold Coast with a commitment to compassionate, personalized care. Her hands-on approach ensures families receive tailored support, as evidenced by her proactive involvement in client assessments and care coordination.
Diane
Caregiver
Dianes expertise in elderly care has transformed clients lives, enabling independence through patient-centered strategies. Her dedication to adapting care plans to individual needs exemplifies the companys values of empathy and professionalism.
Tina
Caregiver
Tinas compassionate approach and attention to detail have earned her recognition for exceptional service. She specializes in post-hospital recovery, ensuring clients regain confidence and mobility in their home environment.
Questions
What types of home care services do you offer?
We provide hourly care, 24-hour support, specialized care for conditions like dementia, hospital-to-home transitions, and respite care tailored to individual needs.
Are your carers trained for specialized medical conditions?
Yes, our carers receive advanced training in managing Alzheimer’s, Parkinson’s, and post-hospital recovery, ensuring expert care for complex health needs.
How does billing and payment work?
We accept government programs like NDIS and Home Care Packages. Contact us for a customized plan and transparent cost breakdown.
Can I change my care plan if needs evolve?
Absolutely. Our flexible care plans adapt to changing requirements, with regular assessments to ensure ongoing suitability and client satisfaction.
What areas do you service?
We primarily serve the Gold Coast and surrounding Queensland regions, with a focus on personalized local care.
How are carers selected and supervised?
Carers undergo rigorous screening, including background checks and skills assessments. A Client Care Manager oversees quality through regular visits and feedback.
Reviews (7)
Susan Clarke Haskell
Jan 14, 2022 Report
Many and repeated staff changes during past year has resulted in numerous stuff ups in getting my accounts, rosters, maintenance and case management needs met. Very poor communication now. Were good. Nobody seems to understand their jobs and expect clients to organise our own allied needs such as aids and physio etc.when we pay a Case Manager.
Carol Borg
Dec 18, 2021 Report
The most incompetant group of people I've ever experienced, especially their scheduler Christina who can't follow simple instructions and leaves you hanging for weeks because she never gives you feedback, ever. You will have to follow up everything yourself in order to get things done or even to check they've actually done something. The high rate of staff turnover doesn't help with continuity either, I never knew from week to week who my case worker is for consultation. My request for a power scooter for social support sat on the desk of Cheryl for 3 weeks until I rang to see what was going on
Mandy Payne
Oct 26, 2021 Report
Home Care and Assistance are the best Service providers for anyone whom I on a Home Care Package regardless of which level as well as individual needs. They provide an extensive range of services and most of all they provide such services based on individual needs and requirement delivering a customised program. They are professional, friendly and they actually care. I fully recommend this business for anyone on a HCP level 1 or 4. They are the best
Anecita Estavilla-Maullin
Apr 08, 2021 Report
It is the best choice and the best decision I have ever made in my life, choosing the Home Care Assistance in Southport, Gold Coast, they are very accommodating and helpful., very prompt in replying and provide your needs. Assisting and organising home maintenance and modifications, providing a carer that meet your needs appropriately. this was done by Jourdan who I first met and organized from the beginning and now Christina. Michelle is very approachable and accomadating and very cheeerful, happy enough to listen. I highly recommend this organization without hesitation.
Jackie Scotchmer
Feb 22, 2021 Report
Home Care Assistance provides the best care. They listen to your needs and matches the best carer to suit your loved one. It’s a smaller Aged Care Provider and gives personal service. It provides genuine choice, personal care and better value for your package. Very low fees. Their unique approach to in home aged care promotes a high quality of life and allows family caregivers to resume their role as a loving and supportive family.
Lynda Eggleston
Jan 16, 2021 Report
We have now been with Home Care Assistance for 6 months and we are more than satisfied with the level of care and assistance we receive from our provider. If anyone out there is looking for an exceptional provider that is in this business for the right reasons, look no further than Home Care Assistance. We are so lucky to have Jourdan who looks after all our requirements and is very efficient and professional. A big thank you for making life run a lot easier without added stress.
Krystie Ebert
Dec 09, 2020 Report
At the beginning of this year I interviewed several care companies searching for help with my mum who is totally dependant every day.
Mum was quite resistant to the idea of having strangers coming in to her home, she felt very uncomfortable, but I was desperate at the same time
feeling guilty. When speaking with Jourdan as we discussed HCA & their
policies, prices, priorities I felt that this was the right company for my mum & I. The interest in my mums needs & her fears were clearly important, which put me at ease making this new journey a little easier. From the 7th March we have received