Business Details
42 Years
experience
Earthmoving Parts Specialists in Toowoomba
Established in 1984, Tillys Crawler Parts Crawler Parts has built a reputation as Australia's leading supplier of high-quality earthmoving machinery parts and components. Specialising in Caterpillar and Komatsu brands, we offer an extensive inventory of over 43,000 new and alternative parts while maintaining a nationwide distribution network. Our Toowoomba-based facility houses a comprehensive workshop staffed by qualified mechanics capable of complete undercarriage replacements, engine rebuilds, and precision hydraulic repairs. We prioritise customer satisfaction through a 9-month warranty on new parts, 60-day returns policy, and 24/7 online ordering system with order confirmation within one business day. Our team's expertise extends to machinery servicing, track maintenance, and component remanufacturing to original equipment specifications.With both domestic and international shipping capabilities, we combine technical proficiency with logistical efficiency to serve the construction and mining sectors. Our commitment to quality assurance is demonstrated through rigorous testing procedures including dynamometer evaluations and electronic torque calibration. The business maintains transparency in operations through detailed service reports and clear warranty terms covering parts replacement or account refunds. Strategic investments in equipment like our 360-tonne track press ensure rapid turnaround times for critical repairs. This combination of technical capability, inventory breadth, and customer-focused policies has sustained our market leadership for four decades.
Services
New Parts Supply
Used Machinery Sales
Workshop Repairs
Track Maintenance
Engine Rebuilds
Hydraulic Repairs
Component Reconditioning
Undercarriage Replacement
Final Drive Services
Nationwide Delivery
Details
- Year established: 1984
Highlights and features
- 40+ years specialising in earthmoving equipment parts and repairs
- Extensive 43,000+ part inventory with rapid nationwide delivery
- 9-month warranty on new parts - industry-leading coverage
- 24/7 online ordering system with same-day confirmation
- Fully equipped workshop for complete machinery rebuilds
Services
Workshop Repairs
Our Toowoomba workshop provides comprehensive machinery repairs including engine overhauls, transmission rebuilds, and hydraulic system servicing. Qualified mechanics use precision equipment like 50,000 lb.ft ram presses and dynamometers to restore components to OEM specifications. We handle complete undercarriage replacements and offer detailed evaluation reports for track maintenance.
New Parts Supply
With over 43,000 stock lines, we supply genuine and alternative parts for Caterpillar, Komatsu, and other earthmoving equipment. Our inventory includes track chains, hydraulic cylinders, and engine components with 24/7 online ordering and nationwide delivery options for construction and mining machinery.
Used Machinery Sales
We offer a range of low-hour, near-new earthmoving machines including Caterpillar excavators and wheel loaders. Each unit undergoes thorough inspection with transparent condition reporting. Our sales team provides technical specifications and pricing details for both domestic and international purchases.
Track Maintenance
Specialised track servicing includes shortening, lengthening, and plate replacement using our 360-tonne WTC press. We evaluate track condition, recommend replacement components, and perform precision adjustments for dozers up to D11/D475 and excavators up to 100 tonnes.
Engine Rebuilds
Our workshop performs complete engine rebuilds with dynamometer testing up to 2500 lb.ft torque. We service major brands using quality replacement parts and provide printed performance reports. Services include cylinder head reconditioning and fuel system calibration for construction equipment.
Questions
What warranty do you offer on new parts?
We provide a 9-month warranty covering replacement or refund for new parts, the longest in our industry.
Can I order parts online after hours?
Yes, our 24/7 online ordering system allows purchases at any time with confirmation within one business day.
Do you service machinery on-site?
Our break-fix service minimises downtime by conducting repairs at your location where practical.
What payment options are available?
We offer 30-day credit accounts, online payments, and finance arrangements through our portal.
Can you repair final drives?
Yes, we rebuild final drives with exchange cores available for rapid turnaround times.
Do you ship interstate or overseas?
We deliver nationwide in Australia and coordinate international shipments through preferred freight partners.
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Reviews (2)
Andre Pena
Nov 04, 2020
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The staff here was helpful and friendly. There were three people working but they all greeted me and had a positive attitude. A lot of retail stores are lacking that now. The Manager is doing a great job. Keep up the good work.
Miranda Sara
Jun 28, 2018
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I experienced the worst kind of service here .After posting a review on yelp.I wouldn't recommend anyone going here! After writing my first review one of the employees decided to make a fake account and harassed me with names. Here is the proof above . I called corporate and they basically didn't do anything and sent me some 20% off coupon that is what nothing! They should really check on who they hire at this store because what the person did was harass me.
