Business Details
14 Years
experience
Emergency
services
Trusted Home Health Care Services in Penrith
Founded over 13 years ago by Western Sydney local John Krisenthal, 365 Care was established to address gaps in flexible, compassionate home care services. Our journey began with a personal experience of seeking care for John's parents, which revealed limitations in traditional models. We prioritise client autonomy, offering tailored support through a dedicated local team with strong community ties. Our approach combines experienced care professionals, direct communication channels, and 24/7 availability to ensure consistent, responsive service. We specialise in both Home Care Packages and NDIS services, focusing on empowering individuals to maintain independence at home. With a commitment to transparency and no hidden fees, we provide direct access to care managers and maintain rigorous quality standards.Our team's longevity and local presence ensure familiarity and reliability, while our flexible service planning adapts to evolving client needs. We serve Western Sydney suburbs including Penrith, Parramatta, and the Lower Blue Mountains, working closely with local health networks. Our 24/7 support model and in-house staff guarantee accountability and continuity of care. Through regular reviews and client-centred planning, we ensure services align with individual goals and funding requirements. Our reputation for professionalism and compassionate care has been built through over a decade of community service.
Services
Home Care Packages
NDIS Services
Nursing Services
Allied Health Services
Domestic Assistance
Meal Preparation
Gardening Services
Home Modifications
Respite Care
Transport Services
Details
- Year established: 2012
Highlights and features
- We offer 24/7 support with local care professionals available round-the-clock
- Our in-house team ensures consistent, familiar faces for continuity of care
- Direct phone access to care managers with same-day response guarantees
- No hidden fees or additional charges beyond quoted service costs
- Specialised in complex care and overnight support services
What people say
Very professional service
Improved independence
Cheerful support team
Patient and warm care
Reliable and consistent
Services
Home Care Packages
We provide government-funded Home Care Packages that enable older adults to maintain independence at home. Our services include personal care, domestic assistance, nursing support, and home modifications. With local teams across Western Sydney, we offer tailored care plans that adapt to changing needs while ensuring continuity of support.
NDIS Services
Our NDIS-registered services support participants with complex care needs through personalised plans. We offer 24/7 support, skilled nursing care, allied health services, and assistance with daily living activities. Our local team works directly with participants to maximise plan effectiveness while maintaining flexibility and choice.
Nursing Services
We deliver professional nursing care including medication management, wound care, and chronic condition support. Our registered nurses provide consistent, high-quality clinical care with continuity of staff. Services are available 24/7 to ensure comprehensive health management within home environments.
Allied Health Services
Our allied health professionals provide physiotherapy, occupational therapy, and podiatry services to enhance mobility and independence. Services focus on fall prevention, rehabilitation, and maintaining physical wellbeing. Therapists work closely with clients to develop practical, goal-oriented treatment plans tailored to individual capabilities.
Domestic Assistance
We offer cleaning, laundry, ironing, and home maintenance services to reduce household burdens. Our staff can work independently or alongside clients to maintain living spaces. Services include regular cleaning schedules and one-off deep cleaning to ensure safe, comfortable home environments for all clients.
People
John Krisenthal
Founder
John established 365 Care over 13 years ago following personal experience navigating home care for his parents. His vision created a client-centred model prioritising flexibility and compassion, transforming local home care delivery in Western Sydney.
Questions
What home care services are available in Western Sydney?
We offer Home Care Packages, NDIS services, nursing care, allied health support, domestic assistance, and home modifications across Penrith, Parramatta, and surrounding areas.
How do I apply for NDIS support?
Contact us for guidance through the NDIS application process, including plan development and connecting with registered service providers in your local area.
What are the new Support at Home program changes?
From November 2025, we'll help transition clients to the new system with simplified assessments and updated funding structures while maintaining consistent care delivery.
Do you offer 24/7 care services?
Yes, we provide 24-hour support including overnight care with experienced professionals available round-the-clock for urgent needs and complex care requirements.
How are care plans developed?
We create personalised plans through initial home assessments, considering client goals and funding arrangements, with regular reviews to ensure evolving needs are consistently met.
What payment options exist for home care?
We accept government-funded packages and private payments, with transparent pricing structures and no hidden fees across all our supported service categories.
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Reviews (3)
Kathy Criniti
Oct 13, 2021
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Worst company I have ever dealt with. The staff are uneducated and rude! The owner promises you the world to get your $$$ then never delivers. Do yourself a favour and go elsewhere!!
Joanne Nvs
Jan 17, 2021
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365 has and continues to have integrity in all their dealing, whether it be household help, shopping, social support and very importantly communication.
Having had services from other providers I was fortunate to be guided towards 365 at a critical time. I cannot find words strong enough in my praises of 365, administration staff and care givers. Thanks a bunch 365
Having had services from other providers I was fortunate to be guided towards 365 at a critical time. I cannot find words strong enough in my praises of 365, administration staff and care givers. Thanks a bunch 365
Arabella Petrie
Oct 17, 2015
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I have worked for 365care for over 2 years. They take care of their workers as well as the clients. Very caring company.
