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Trusted Insurance Solutions for Retirees
At APIA, we specialise in providing tailored insurance solutions for Australians over 50, combining decades of industry experience with a deep understanding of our clients' unique needs. Our team of dedicated professionals is committed to delivering exceptional service, with a focus on simplifying the insurance process and offering comprehensive coverage options. We pride ourselves on our award-winning customer support, having been recognised with multiple Reader's Digest Quality Service Awards, and our commitment to transparency ensures clients receive clear, straightforward advice.With over 30 years of experience in the sector, we leverage our expertise to help clients navigate insurance complexities while offering competitive pricing through discounts such as multi-policy and online savings. Our 24/7 claims service and innovative features like lifetime repair guarantees demonstrate our ongoing commitment to client satisfaction and trustworthiness.
Services
Car Insurance
Home Insurance
Health Insurance
Funeral Insurance
CTP Green Slip
Landlord Insurance
Apartment Insurance
Village Insurance
Assisted Living Insurance
Motorcycle Insurance
Highlights and features
- Award-winning customer service recipient of Reader's Digest Quality Service Awards
- Over 30 years of experience serving Australian seniors and retirees
- Lifetime guarantee on authorised repair workmanship and materials
- 24/7 claims service with emergency assistance options
- Exclusive discounts including multi-policy and online purchase benefits
What people say
Award-winning service
Lifetime repair guarantees
24/7 claims support
Senior-focused solutions
Transparent policies
Services
Car Insurance
APIA's car insurance offers comprehensive protection for senior drivers including accident damage, theft, and natural disaster coverage. Our policies feature lifetime repair guarantees, new car replacement for theft (under 10 years old), and 24/7 roadside assistance. We provide flexible payment options and exclusive discounts for multi-policy holders and online purchases.
Home Insurance
Our home insurance solutions cover damage from fire, theft, storms, and floods with options for temporary accommodation and motor burnout coverage. Specialised policies cater to apartment owners, landlords, and retirement village residents with features like excess-free glass replacement and lock replacement after theft.
Health Insurance
APIA health insurance provides hospital and extras cover with options ranging from basic to premium levels. Benefits include ambulance services, dental treatments, optical appliances, and chronic disease management. Policies offer telehealth services and digital wallet integration for instant claims processing through partnered providers.
CTP Green Slip
NSW CTP Green Slip insurance covers legal liability for personal injuries in motor accidents. Our policies include medical expense coverage, income protection for 12 months, and direct electronic notifications to Transport for NSW with 24/7 claims support for policyholders.
Funeral Insurance
Our funeral insurance policies provide financial security for loved ones with coverage for funeral expenses. Issued by TAL Life Limited, these policies offer fixed premiums and guaranteed acceptance options to simplify end-of-life planning for Australian seniors.
Questions
What insurance products does APIA specialise in?
APIA specialises in car, home, health, and funeral insurance tailored for Australian seniors and retirees, including CTP Green Slips and property-specific policies.
Are there discounts available for APIA policyholders?
Yes, we offer multi-policy discounts, online purchase savings, and Work Less Pay Less options for eligible customers.
What makes APIA different from other insurers?
Our senior-focused approach combines 30+ years of experience with lifetime repair guarantees and 24/7 claims service specifically designed for older Australians.
How do I make a claim with APIA?
Lodge claims 24/7 through our online portal or contact centre, with emergency assistance available and instant claim number generation.
Does APIA offer home insurance for retirement villages?
Yes, our Village Insurance covers contents damage, visitor belongings, and legal liability specifically designed for retirement and lifestyle village residents.
What recognition has APIA received for service quality?
We've been awarded Reader's Digest Gold Quality Service Awards for Car Insurance (2023) and Home & Contents Insurance (2022).
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Reviews (1)
Anne Shirley
Mar 27, 2021
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Good experience with Apia. Friendly and very helpful. When I needed to make a claim it all happened seamlessly. Happy customer!