Business Details
18 Years
experience
Emergency
services
Award-Winning Pool Maintenance & Cleaning Services in Perth
Established in 2008, The Pool Shop Group has built a reputation as a trusted provider of pool and spa services across Western Australia. Our team, led by founder Courtney Bishop, combines technical expertise with a customer-first approach to deliver tailored solutions for residential and commercial clients. With nine SPASA WA awards recognising our excellence, we maintain strict adherence to Australian Standards through our membership in the Swimming Pool and Spa Association. Our multi-location presence in Kalamunda, Floreat, Mundaring, and Ellenbrook ensures accessible, reliable service for pool owners seeking professional maintenance, chemical supply, and emergency repairs.Backed by 15 years of industry experience, we prioritise transparent communication, competitive pricing, and ongoing staff training to meet evolving customer needs. Our investment in state-of-the-art equipment and partnerships with premium product suppliers enables us to deliver consistent quality across all services, from routine cleaning to complex water chemistry management.
Services
Residential Pool Services
Commercial Pool Services
Pool Cleaning
Chemical Supply
Emergency Repairs
Water Testing
Equipment Maintenance
Spa Care
Pool Accessories
Winterisation Services
Details
- Year established: 2008
Highlights and features
- We have won 9 SPASA WA awards for pool service excellence
- Our team includes certified pool technicians with 15+ years' experience
- We operate 4 strategically located service centres across Perth
- We offer 24/7 emergency pool repair services
- We maintain strict compliance with Australian Standards through SPASA WA membership
Associations and certifications
- Swimming Pool and Spa Association of Western Australia (SPASA WA)
What people say
Award-winning service
Knowledgeable technicians
Prompt emergency response
Competitive pricing
Professional maintenance
Services
Residential Pool Services
Our residential pool services include routine cleaning, water chemistry balancing, equipment inspections, and preventative maintenance. We ensure residential pools remain safe, hygienic, and visually appealing through regular scheduled visits. Our technicians use advanced testing equipment and premium chemicals to maintain optimal water quality.
Commercial Pool Services
Commercial pool management covers scheduled cleaning, water quality management, and equipment servicing for hotels, resorts, and community facilities. We ensure compliance with health regulations while maintaining operational efficiency. Our team provides detailed maintenance reports and emergency response protocols.
Pool Chemical Supply
We supply a comprehensive range of pool chemicals including sanitizers, balancing agents, and specialty treatments. Our online store offers convenient delivery of trusted brands like Lo-Chlor and Focus. Products are available in various sizes to suit both residential and commercial requirements.
Emergency Pool Repairs
Our 24/7 emergency repair service addresses urgent pool issues including equipment failures and water contamination. Technicians diagnose problems quickly and implement effective solutions to restore pool functionality. We prioritise rapid response times to minimise pool downtime.
Water Quality Testing
Professional water testing services identify chemical imbalances and contamination issues. We use laboratory-grade testing kits to measure pH levels, chlorine content, and mineral concentrations. Detailed analysis leads to targeted treatment recommendations for maintaining crystal-clear water.
People
Courtney Bishop
Founder & Lead Technician
With 15 years' experience in pool maintenance, Courtney established The Pool Shop Group in 2008. He oversees technical operations and staff training, ensuring adherence to SPASA WA standards. His expertise in water chemistry and equipment diagnostics drives the company's award-winning service approach.
Questions
What pool services does The Pool Shop Group offer?
We provide residential and commercial pool cleaning, chemical supply, equipment maintenance, water testing, and 24/7 emergency repair services across Perth's metropolitan area.
Are your technicians certified?
Yes, our team holds SPASA WA accreditation and undergoes regular training to maintain technical expertise in pool maintenance and water chemistry.
Do you service both residential and commercial pools?
Yes, we offer tailored services for home pools and commercial facilities including hotels, resorts, and community centres.
What emergency pool services are available?
Our 24/7 emergency service addresses urgent issues like equipment failure, water contamination, and pool closures, with rapid response times to restore functionality.
Where are your service locations?
We operate from four locations in Kalamunda, Floreat, Mundaring, and Ellenbrook, serving Perth's eastern corridor and surrounding regions.
How can I purchase pool chemicals?
Our online store offers convenient delivery of premium pool chemicals and accessories, with options for both residential and commercial quantities.
Reviews (6)
Ibrahim Muhammad
Nov 22, 2021
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The best decision you'll ever make financially is investing with Mrs patience adamson was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind.I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm greatful ma'am. you can reach her in Email: patienceadamson494@gmail.com WhatsApp +13236286419
Mike Godfrey
Oct 22, 2021
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Quick and professional service, exchange with receipt for parts that don't quite work and will help trouble shooting issues. Great
David Sim
Sep 26, 2020
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First time pool owner in the past 12-months. These guys have been excellent re their hints and tricks, providing easy to follow instructions when maintenance has been required. They recently stayed open an extra 10-mins (on a Sunday arvo!) so I could deliver a sample for a water quality test when the pool went green! Thanks!
Jeff M.
May 28, 2020
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Friendly service, especially Paul, good range and excellent prices which is surprising given the location. I like that they carry the chlorine drums to your car.
Bruce Strang
Jan 16, 2020
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My son asked me whether I could repair his pool leaf-skimmer which is attached to the pool wall. The pool and parts are decades old and finding the specific part (union they apparently call it) which connects the skimmer to the wall pipe was going to be a major challenge. I visited several pool (and plumbing) shops but kept coming-up short. I then visited The PoolShop in Floreat as a last resort. Paul the store manager served me and he couldn't have being more helpful. After a bit of research and investigation he struck 'gold'. He found a pool products company that had old stock of the part and
Kenneth Hart
Jul 17, 2019
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Epic customer service and a great, knowledgeable team. I can highly recommend the Pool Shop in Kalamunda.
