Business Details
Expert Hotel Management & Gaming Consulting Services
Stehr Hospitality & Gaming has been delivering expert hospitality management and gaming consultancy services across Australia for over two decades. Our collaborative approach focuses on upskilling venue teams to achieve sustainable business growth through proven strategies. With hands-on experience in gaming, food & beverage operations, and project management, we work closely with pub, club, hotel, and restaurant owners to identify operational improvements. Our team brings deep industry knowledge from working with leading operators like Merivale and Redcape Hotels.We specialise in management agreements, due diligence assessments, and performance optimisation for venues in NSW, QLD, VIC, and ACT. Our directors combine third-generation publican expertise with modern HR practices to create positive workplace cultures. By implementing tailored systems and processes, we help businesses maximise their potential while maintaining the highest industry standards. Our track record includes successful venue transformations and strategic acquisitions support for major hospitality groups.
Services
Management Agreements
Gaming Consulting
Project Management
Venue Optimisation
Staff Training Programs
Due Diligence Assessments
Operational Audits
Strategic Planning
HR Solutions
Food & Beverage Consulting
Highlights and features
- We offer over 20 years of specialist hospitality management experience
- Our team works collaboratively with venue staff to build long-term capabilities
- We deliver proven results through tailored operational improvement strategies
- Our directors combine third-generation publican expertise with modern practices
- We maintain the highest standards in gaming and hospitality operations
What people say
Professionalism and comprehensive knowledge
Exceptional results
Timely manner
Second to none
Successful implementation
Services
Management Agreements
We provide comprehensive management agreements for hospitality venues, offering expert operational oversight and strategic direction. Our approach focuses on building internal capabilities while delivering immediate performance improvements. With proven systems developed through managing multiple venues, we help owners maximise their investment potential.
Gaming Consulting
Our specialist gaming consultancy optimises wagering operations while considering broader business impacts. We help venues implement compliant systems that enhance profitability through strategic facility management and staff development programs tailored to gaming regulations.
Project Management
We manage hospitality projects from concept to completion, ensuring timely delivery within budget parameters. Our expertise covers venue renovations, system implementations, and operational transformations with minimal business disruption.
Food & Beverage Consultant
Our food and beverage consultancy develops tailored strategies to enhance menu offerings and service standards. We focus on creating profitable F&B operations through menu engineering, staff training, and customer experience optimisation.
Venue Optimisation
We identify operational inefficiencies and implement targeted improvements to boost venue performance. Our data-driven approach combines financial analysis with frontline staff engagement to deliver sustainable profitability improvements across all hospitality metrics.
People
Ben Stehr
Director
Third-generation publican with over 20 years' experience in gaming and hospitality. Formerly with Merivale and Redcape Hotels, Ben specialises in venue performance optimisation and strategic management agreements.
Laura Stehr
Hospitality HR Specialist
Experienced HR professional with 14 years in hospitality, providing tailored HR solutions from recruitment to workplace safety. Develops effective HR systems that support operational efficiency and positive workplace cultures.
George Hales
Group Operations Manager
UK hospitality professional with Solotel experience, specialising in food & beverage operations. Proven track record in venue management, having successfully led The Village Inn Paddington before becoming Group Operations Manager.
Questions
What hospitality services do you offer?
We provide management agreements, gaming consulting, project management, and food & beverage consultancy to optimise venue performance across Australia.
Which regions do you operate in?
We work throughout NSW, QLD, VIC, and ACT with specialist knowledge of Newcastle, Sydney, Brisbane, Melbourne, and Canberra markets.
How do you improve venue performance?
We combine operational audits with staff development programs to implement tailored systems that deliver measurable improvements in profitability and efficiency.
What makes your approach unique?
Our collaborative method focuses on upskilling existing teams rather than temporary fixes, creating sustainable improvements through knowledge transfer and process optimisation.
Can you help with venue acquisitions?
Yes, we provide due diligence assessments and post-acquisition implementation support to ensure informed investment decisions and successful operational transitions.
Reviews (1)
Martin Scott
Oct 20, 2021
Report
Over the last few months, I have been reviewing several hotels, with the plan to build a personal portfolio over the coming years in the sector. In this regard Ben was recommended to me via a mutual contact and has been extremely responsive, supportive and informative with regard to not only networking within the space, however also understanding the intricacies of the industry, analysing the opportunities and also potential plans post purchase to maximise the assets I was considering. Ben's experience is top rate and his approach is down to earth, confident, detailed and approachable. His experience
