Business Details
16 Years
experience
Your Trusted Partner for Solar Energy Solutions
As a locally owned and operated Cairns business, Hielscher Electrical has been delivering premium solar energy solutions to residential and commercial clients for over a decade. Our team of certified electricians and solar specialists combines technical expertise with a deep understanding of tropical climate requirements to design and install systems featuring industry-leading brands like Fronius, SolarEdge and BYD.With a focus on quality craftsmanship and customer satisfaction, we provide comprehensive services including energy assessments, system design, installation and ongoing support. Our commitment to continuous innovation ensures clients receive tailored solutions that maximise energy efficiency and cost savings while maintaining strict compliance with Australian safety standards.
Services
Residential Solar
Commercial Solar
Battery Storage
Solar Consultation
System Design
Panel Installation
Energy Audits
Rebates Assistance
Maintenance Plans
Grid Connection
Details
- Year established: 2010
Highlights and features
- 15 years' experience in tropical climate solar installations
- 5-star customer service with dedicated project management
- Premium components from Fronius, SolarEdge and BYD
- Custom energy assessments and system design
- Comprehensive after-sales support and warranties
What people say
Great service all round
Highly recommended
Quick and clean installation
Knowledgeable staff
Excellent communication
Services
Residential Solar
Custom-designed solar power systems for homes using premium components. Our solutions optimise energy production in tropical climates while maintaining aesthetic integration with existing architecture. Systems include comprehensive monitoring capabilities and come with extended warranties. Professional installation ensures maximum efficiency and compliance with all safety regulations.
Commercial Solar
Tailored solar solutions for commercial properties that reduce operating costs while maintaining reliability. Our engineers design systems to meet specific energy consumption patterns and roof configurations. Includes detailed financial analysis and integration with existing infrastructure for seamless operation.
Battery Storage
Advanced energy storage solutions that maximise solar self-consumption and provide backup power. We offer leading brands with smart management systems for optimal energy utilisation. Professional installation ensures safe integration with existing solar systems and grid connection.
System Design
Comprehensive energy assessments and custom system design services. Our consultants analyse consumption patterns, roof orientation and shading to create optimised solutions. Includes 3D modelling and financial projections to ensure maximum return on investment.
Installation Service
Professional end-to-end installation by CEC-accredited electricians. Includes site preparation, component installation and grid connection. Our process ensures minimal disruption with complete cleanup and final system commissioning. Post-installation walkthrough included for complete customer understanding.
People
Brenton Hielscher
Managing Director
With over 15 years in the solar industry, Brenton leads our technical team and ensures all installations meet the highest standards. His hands-on approach and commitment to quality have made Hielscher Electrical a trusted name in Cairns.
Cheyenne Massingham
Operations Manager
Cheyenne oversees daily operations and customer service, ensuring seamless project coordination from initial consultation to completion. Her focus on clear communication maintains our 5-star service reputation.
Carolynne Haines
Customer Service
Carolynne manages client inquiries and project scheduling, providing expert guidance throughout the solar transition process. Her attention to detail ensures smooth customer experiences.
Troy Wilce
Lead Electrician
Troy supervises all electrical work with over 10 years' experience in solar installations. His technical expertise guarantees safe, code-compliant systems that deliver optimal performance.
Tarnee McDermott
Administration
Tarnee coordinates project logistics and documentation, ensuring efficient processing of rebates and paperwork while maintaining exceptional client communication.
Questions
How do solar panels work in tropical climates?
Our systems use premium components designed for tropical conditions, with advanced heat resistance and corrosion protection. Panels are angled for optimal performance in Cairns' climate while maintaining durability against extreme weather.
What solar rebates are available?
We help clients access federal STC rebates and state-specific incentives. Current schemes can reduce installation costs by thousands, with our team handling all paperwork and eligibility requirements.
What's included in a solar consultation?
Our 30-minute onsite assessment includes roof evaluation, shading analysis, energy usage review, and custom system recommendations. We provide detailed proposals with financial projections and component specifications.
Do you offer battery storage solutions?
Yes, we install leading battery systems that store excess solar energy for nighttime use or backup power. Our engineers recommend optimal configurations based on your consumption patterns and energy goals.
What warranties apply to installations?
We provide comprehensive warranties covering both parts and workmanship. Solar panels include 25-year performance guarantees, while inverters have 5-10 year warranties with optional extensions available.
How long does installation take?
Most residential installations complete within one day. Commercial projects vary by size but follow strict timelines outlined during planning. We ensure minimal disruption with thorough site preparation and cleanup.
Videos
Reviews (4)
Fnq Waz
Nov 11, 2021
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Punctual, professional, and polite. Troy and the team installed my solar recently, and i am extremely happy with the service they provided. From the initial sales consult with Dave, to the finished product. Small things are noticed. Took shoes off when entering house, cleaned up every bit of rubbish. Explained how the app works. Well done guys. Highly recommend!
Andrew Pacak
Nov 05, 2021
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We first hired the services of Hielscher Electrical to install new solar panels and we have now used them again because of their professional and friendly service by the office staff and the employees in the field. Highly recommended.
Stormstation
Oct 22, 2021
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Friendly team of hard working men. Quick process from quotation to finished product. 6.6kw Hyundai solar system with Fronius Inverter and Fronius smart metre is working perfectly and is producing upwards of 38kw per day (with potential for that to increase with summer coming) which easily covers our daily energy needs. Easy to monitor Fronius App on electronic devices and computer which Hielscher set-up and explained how to use. Highly recommend.
Rhonda Coghlan
Oct 06, 2021
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Thankyou Brenton and your team for your efficient and professional service. Right through from our first contact to your office to the respectful team of guys on site. Then the follow up calls were an added benefit, checking if all was well and if we were happy with your service. At a time when your industry is busier than ever with unprecedented pressures, this attention to detail does not go unnoticed or unappreciated. Again many thanks. Rhonda Coghlan
