Business Details
Emergency
services
Expert Carpet & Upholstery Cleaning Services in Castle Hill
Pristine Dry has established itself as a trusted name in professional cleaning services across Sydney's North West and Metro areas. Our expertise spans carpet, upholstery, tile, and grout cleaning, alongside flood damage restoration and air conditioning maintenance. Utilising non-toxic, child- and pet-friendly products, we prioritise health and safety while delivering results that exceed expectations. With over 15 years of hands-on experience, our team employs advanced techniques to remove even the most stubborn stains, ensuring surfaces are refreshed and revitalised. We serve residential, commercial, and educational clients, addressing health concerns like asthma and allergies by eliminating dirt, dust mites, and odours.Our commitment to quality is reflected in our 5-star Google reviews, where customers consistently praise our promptness, attention to detail, and competitive pricing. As a locally owned business, we combine technical expertise with a personal touch, offering tailored solutions that align with individual budgets and requirements. Our 24/7 availability for emergencies ensures clients receive timely support when needed most. Backed by long-term clients and industry recognition, we continue to uphold our reputation for pristine results through dedication, innovation, and customer-centric service.
Services
Carpet Cleaning
Upholstery Cleaning
Tile and Grout Cleaning
Flood Damage Restoration
Air Conditioner Cleaning
Leather Cleaning
Office Carpet Cleaning
Carpet Drying Services
Commercial Carpet Cleaning
Highlights and features
- We offer prompt, same-day service for urgent cleaning needs.
- Our non-toxic products ensure safe environments for children and pets.
- Specialised techniques remove even deep-set stains and odours.
- 15+ years of experience serving residential and commercial clients.
- 24/7 availability for emergency flood damage restoration.
What people say
Prompt appointment
Stains removed
Professional and efficient
Highly recommend
Excellent price
Services
Carpet Cleaning
Our carpet cleaning service utilises advanced methods to remove deep-set stains, dirt, and allergens from residential and commercial carpets. We employ non-toxic solutions that are safe for children and pets, ensuring a hygienic environment. Clients benefit from restored carpet appearance and extended lifespan, with technicians addressing high-traffic areas and spot treatments tailored to specific needs.
Flood Damage Restoration
Emergency flood damage restoration involves rapid water extraction, drying, and sanitisation to prevent mould growth and structural issues. Our team responds promptly to residential and commercial emergencies, using industrial-grade equipment for efficient recovery. Clients receive comprehensive solutions that restore affected areas to pre-damage condition while minimising disruption to daily operations.
Upholstery Cleaning
Professional upholstery cleaning removes embedded dirt, stains, and allergens from sofas, chairs, and other fabric furnishings. We use gentle yet effective techniques suitable for delicate materials, preserving fabric integrity while enhancing appearance. Clients enjoy refreshed, hygienic upholstery that maintains its aesthetic appeal and supports healthier indoor air quality.
Tile and Grout Cleaning
Our tile and grout cleaning service eliminates built-up grime, mould, and discolouration from ceramic, porcelain, and natural stone surfaces. High-pressure steam cleaning and pH-balanced solutions restore original brightness while protecting surface finishes. Clients benefit from improved hygiene in kitchens, bathrooms, and commercial spaces, with long-lasting results that enhance property presentation.
Air Conditioner Cleaning
Air conditioner cleaning involves thorough servicing of internal components to improve efficiency and air quality. We remove dust, bacteria, and debris from filters, coils, and ducts, ensuring optimal performance and reduced energy consumption. Clients experience cleaner indoor air, prolonged system lifespan, and compliance with health and safety standards for residential and commercial environments.
People
Mark
Owner
Mark has over 15 years of experience in professional cleaning services. He specialises in carpet, upholstery, and flood damage restoration, serving Sydney's North West since 2005. Known for reliability, prompt service, and customer-focused solutions, he personally oversees operations to ensure quality standards are consistently met.
Questions
What services does Pristine Dry offer?
We provide carpet, upholstery, tile, and grout cleaning, air conditioner maintenance, leather care, flood damage restoration, and commercial cleaning services across Sydney's North West.
Do you service both residential and commercial clients?
Yes, we cater to homes, offices, schools, and commercial properties with tailored cleaning solutions that address specific needs and industry requirements.
Are your cleaning products safe for pets and children?
We use non-toxic, eco-friendly products that are child- and pet-safe, ensuring a healthy environment without compromising cleaning effectiveness.
How quickly can you respond to emergency requests?
We offer 24/7 availability for urgent flood damage cases, with technicians typically arriving within 1-2 days of booking to minimise property damage.
What areas do you service?
We operate across Castle Hill, Kellyville, Norwest, Beaumont Hills, Wahroonga, North Shore, and surrounding Sydney Metro areas.
Can you remove old, set-in stains?
Our advanced stain removal techniques effectively tackle even deep-set stains, with multiple customer testimonials confirming successful treatment of long-standing blemishes.
Videos
Reviews (5)
Kathryn Weinberger
Dec 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark is a true professional, I have used his carpet cleaning services on a number of occasions and cannot recommend him enough. He has great communication is punctual and provides a good quality service.
Services:Carpet cleaning,Pet stain and odour removal
Mark is a true professional, I have used his carpet cleaning services on a number of occasions and cannot recommend him enough. He has great communication is punctual and provides a good quality service.
Services:Carpet cleaning,Pet stain and odour removal
Janette Fernandez
Oct 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service Mark was right on time and did amazing job on two chairs and one sofa he was so good I had him back to do our leather lounge that I had not cleaned in 15 years it came up looking like brand-new will definitely have him back to clean our carpets.
Service:Upholstery cleaning
Fantastic service Mark was right on time and did amazing job on two chairs and one sofa he was so good I had him back to do our leather lounge that I had not cleaned in 15 years it came up looking like brand-new will definitely have him back to clean our carpets.
Service:Upholstery cleaning
David Kinsella
Sep 15, 2021
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Called Mark into do the carpets of the place we were vacating and the job was spectacular...so two days into the new place looking at our rather dirty old sofas we remembered he also did upholstery cleaning..again instant reply, came out quickly and brought both the modular and the three seater back to life...so much so that we aren't looking to buy a new set of couches. We have had other do the couch and I was not impressed. Call Mark and the job is done just right. You will be amazed, and a little scared, just how well the results look and the amount of dirt that comes out of what you are sitting
Hazel G.
Sep 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic Service - End of bond Carpet cleaning, cream carpet. Agent was delighted as carpets were pristine and were cleaner than when we moved in two years prior. Mark has managed to removed old stains from prior tenants. Mark is great very personable and professional. Will be using again
Service:Carpet cleaning
Fantastic Service - End of bond Carpet cleaning, cream carpet. Agent was delighted as carpets were pristine and were cleaner than when we moved in two years prior. Mark has managed to removed old stains from prior tenants. Mark is great very personable and professional. Will be using again
Service:Carpet cleaning
Justin Lawton
Nov 05, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic results on our chairs that required some long term stains removed. Mark was really friendly and his knowledge was brilliant. He knew exactly what treatment was required - he turned up on time and made the whole process simple. Highly recommend Mark to anyone wanting quality work at fair & reasonable prices.
Services:Upholstery cleaning,Carpet cleaning
Fantastic results on our chairs that required some long term stains removed. Mark was really friendly and his knowledge was brilliant. He knew exactly what treatment was required - he turned up on time and made the whole process simple. Highly recommend Mark to anyone wanting quality work at fair & reasonable prices.
Services:Upholstery cleaning,Carpet cleaning
