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Your Trusted NDIS Disability Support Partner in Melbourne
My Link Assist is a dedicated NDIS-registered service provider committed to empowering individuals with disabilities across Melbourne and surrounding regions. Founded by a professional with over two decades of experience in the disability sector, we deliver tailored support services designed to enhance independence, well-being, and community integration. Our team of passionate and qualified support workers provides 24/7 care, offering personalized solutions such as short-term accommodation, supported independent living, in-home assistance, and community participation programs.

We prioritize client-centric care, ensuring every service aligns with individual needs while adhering to the highest standards of safety, dignity, and inclusivity. With a focus on innovation and empathy, My Link Assist strives to be a trusted partner in helping NDIS participants achieve their personal, social, and professional goals.
Services
Short-Term Accommodation Respite Care In-Home Support Supported Independent Living Long Term Accommodation Community Participation School Holiday Program Emergency Accommodation High Intensity Support Support Coordination
Highlights and features
  • We have over 20 years of experience in disability support services.
  • Our client-centric approach ensures personalized care tailored to individual needs.
  • We offer 24/7 in-home and out-of-home care services.
  • Our team consists of qualified support workers and registered nurses.
  • We are NDIS-registered, adhering to strict service standards.
Associations and certifications
  • NDIS Provider
Services
Short-Term Accommodation
Our Short-Term Accommodation (STA) provides temporary, fully furnished housing for NDIS participants needing a break from routine or caregiver respite. Personalized care includes daily living support, community activities, and skill development. Participants enjoy a safe, home-like environment while caregivers receive much-needed rest, ensuring long-term well-being for both.
Supported Independent Living
Supported Independent Living (SIL) offers 24/7 assistance for individuals with disabilities living in group homes or private residences. Our trained staff provide tailored support for daily tasks, personal care, and community engagement. This service promotes independence while ensuring safety and comfort through round-the-clock professional care.
In-Home Support
In-Home Support delivers flexible, personalized assistance to NDIS participants within their own homes. Services include daily living help, personal care, and community access support tailored to individual needs. Our 24/7 availability ensures continuous care while maintaining the participant's preferred living environment and routines.
Community Participation
Community Participation programs help NDIS participants engage in social, educational, and recreational activities. We facilitate access to local events, volunteer opportunities, and skill-building workshops. This service fosters social connections, personal growth, and greater independence through active community involvement.
Emergency Accommodation
Emergency Accommodation provides immediate housing solutions for NDIS participants facing unexpected situations like home modifications or caregiver unavailability. Our 28-day NDIS-funded service ensures safe, temporary housing with tailored support. We assist in transitioning to long-term solutions if required, maintaining participant stability and well-being.
Questions
What NDIS services does LinkAssist offer?
We provide Short-Term Accommodation, Supported Independent Living, In-Home Support, Community Participation, Emergency Accommodation, and High Intensity Support services tailored to NDIS participants' needs.
Are your support workers qualified?
Yes, our team includes qualified support workers and registered nurses trained in disability care, first aid, and specialized medical support as required.
Do you offer 24/7 emergency support?
Yes, we provide 24/7 in-home and out-of-home care, including emergency accommodation and high-intensity medical support services.
How do you tailor services to individual needs?
We conduct personalized assessments to create customized support plans, regularly reviewing them to ensure alignment with participants' evolving goals and preferences.
What regions do you service?
We operate across Melbourne's Bayside, Casey, Hume, Ballarat, Latrobe, and Geelong regions, with accommodation options in multiple Victorian locations.