Business Details
7 Years
experience
Emergency
services
Your Trusted IT Partner in Mandurah
Founded in 2019, Internal IT has established itself as a trusted technology partner for small to medium-sized businesses across Mandurah, Perth, and the Gold Coast. Our team of certified professionals brings extensive experience in managed IT services, cybersecurity, and cloud solutions, ensuring businesses operate with minimal downtime and maximum security. We prioritise proactive maintenance and automation to prevent issues before they impact operations, allowing clients to focus on growth rather than technical challenges. With an average customer relationship spanning many years, our commitment to tailored solutions and industry-specific expertise has earned us a reputation for reliability and excellence.Our core values of teamwork, customer-centric service, and continuous improvement drive every interaction, ensuring clients receive not just technical support but strategic partnership. Backed by robust security measures and 24/7 monitoring, we empower businesses to navigate digital landscapes confidently while maintaining compliance and data protection.
Services
Managed IT
Cyber Security Solutions
Cloud Solutions
Microsoft 365
Backups and Data Recovery
Phone Systems
Web Design
Security Operations Centre
Cyber Awareness Training
Endpoint Protection
Details
- Year established: 2019
Highlights and features
- We offer proactive IT maintenance to prevent operational disruptions.
- Our team provides 24/7 cybersecurity monitoring and threat response.
- Predictable monthly pricing with no hidden fees for IT services.
- Tailored solutions for industries including healthcare, law, and nonprofits.
- Average customer relationships spanning over 5 years of trusted service.
What people say
Responsive and helpful
Fantastic support
Dependable technology
Secure data management
Cost-effective solutions
Services
Managed IT
Our Managed IT services provide comprehensive oversight of your technology infrastructure. We handle maintenance, troubleshooting, and system upgrades to ensure seamless operations. Clients benefit from reduced downtime, predictable costs, and access to expert support tailored to their business needs.
Cyber Security Solutions
Advanced cybersecurity measures protect businesses from ransomware, phishing, and data breaches. Our solutions include 24/7 monitoring, endpoint protection, and staff training to mitigate risks. Clients gain peace of mind with robust defences and rapid incident response capabilities.
Cloud Solutions
Secure cloud hosting enables remote access to files and systems while reducing hardware costs. We implement scalable solutions for data storage, collaboration, and business continuity. Clients enjoy flexibility, enhanced security, and seamless integration with existing workflows.
Microsoft 365
Microsoft 365 management optimises productivity tools like Word, Excel, and Teams. We ensure smooth deployment, data backup, and compliance across devices. Businesses benefit from improved collaboration, anywhere access, and reduced IT overhead.
Backups and Data Recovery
Automated backups and rapid recovery systems safeguard critical business data. We implement redundant storage solutions to prevent data loss from cyberattacks or hardware failures. Clients maintain operational continuity with minimal disruption during emergencies.
People
Luke Cook
Managing Director
Luke leads Internal IT with over 15 years of IT management experience. He specialises in strategic technology planning and client relationship management, ensuring solutions align with business goals.
Petina Cook
Director
Petina oversees operational excellence and service delivery. With expertise in business process optimisation, she ensures clients receive efficient, scalable IT solutions tailored to their industry needs.
Mark Cornish
IT Manager (QLD)
Mark manages Queensland operations, focusing on cybersecurity and infrastructure. He brings 12 years of technical expertise in protecting businesses from evolving digital threats.
Kristdel Anne
Marketing
Kristdel drives brand strategy and client engagement. Her background in digital marketing ensures Internal IT's services are communicated clearly to businesses seeking reliable IT support.
Piers Wooler
Systems Automation Developer
Piers specialises in automating IT processes to reduce errors and improve efficiency. His technical skills in scripting and workflow optimisation enhance service delivery for clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT, cybersecurity, cloud solutions, Microsoft 365, and data backups tailored for SMEs.
How do you ensure business data security?
Through 24/7 monitoring, endpoint protection, and staff cybersecurity training to prevent breaches.
Can you support remote work setups?
Yes, our cloud solutions and phone systems enable secure remote access and communication.
What industries do you specialise in?
We serve healthcare, legal, nonprofit, and professional services sectors with tailored IT solutions.
Do you offer emergency IT support?
Yes, our 24/7 security operations centre responds to urgent technical issues immediately.
How are your pricing plans structured?
We offer predictable monthly fees with no hidden costs for transparent budgeting.
Reviews (3)
Amanda B.
Nov 09, 2021
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Positive:Professionalism,Responsiveness
Luke has been an absolute dream to deal with! I'd highly recommend Internal IT to anyone who is looking at changing providers
Luke has been an absolute dream to deal with! I'd highly recommend Internal IT to anyone who is looking at changing providers
Tania Williamson
Apr 11, 2021
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Positive:Professionalism,Responsiveness
I have used Luke and the team on many occasions and have found them extremely knowledgeable and have ALWAYS fixed any problem very quickly. I would HIGHLY recommend them for any business or home computer issue's.
I have used Luke and the team on many occasions and have found them extremely knowledgeable and have ALWAYS fixed any problem very quickly. I would HIGHLY recommend them for any business or home computer issue's.
Lisa Clay
Oct 27, 2020
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I found this company via a google search, messaged them and they responded immediately; they talked me through the problem I had spent 2 days trying to sort in a remote location by myself; within minutes I had a solution and the issue was fixed. I can't speak highly enough of them. If you need IT services I wouldn't look anywhere else.
