Business Details
Luxury Day Spa in Ballarat | Ballarat Sanctuary
Ballarat Sanctuary is dedicated to guiding guests towards lasting wellbeing through holistic healing and nurturing treatments. Located within the serene gardens of the Mercure Hotel and Convention Centre, our purpose-built facility offers six luxury treatment rooms, private bathing areas, a floating pedicure lounge, and The Sanctuary - featuring a sauna and heated hydrotherapy pool. With awards including Australias BEST Luxury Day Spa (2021 & 2019) and BEST Hotel Spa (2019), we prioritise expertise, quality, and client satisfaction.Our team of skilled therapists uses premium skincare and body products to deliver tailored experiences, ensuring every visit promotes vitality and radiance. We uphold transparency, ethical practices, and a commitment to creating a tranquil environment where guests can escape daily stresses and immerse themselves in rejuvenation.
Services
Signature Spa Journeys
Facial Therapy
Massage & Body Therapy
Shared Spa Therapies
Sanctuary Access
Gift Vouchers
Special Promotions
Hands & Feet Treatments
Hydrotherapy Pool
Couples Retreats
Highlights and features
- We are Australias BEST Luxury Day Spa (2021 & 2019) and BEST Hotel Spa (2019).
- Our therapists use only premium, researched skincare and body products.
- We offer a purpose-built facility with serene gardens and dedicated therapeutic spaces.
- Our team provides tailored treatments for individual wellness goals.
- We include 60-minute Sanctuary access with all Signature Spa Journeys.
Services
Signature Spa Journeys
Indulge in curated 2-hour experiences combining foot baths, body treatments, massages, and Sanctuary access. Ideal for relaxation, detoxification, or rejuvenation. Each journey concludes with refreshments in our relaxation lounge, ensuring a holistic wellness experience tailored to individual needs.
Facial Therapy
Advanced facials using premium products address skin concerns like aging, acne, or dryness. Options include oxygen therapy, microdermabrasion, and LED light treatments. Customised sessions target hydration, radiance, and collagen production for long-term skin health.
Massage & Body Therapy
Therapeutic massages like hot stone, muscle relief, and pregnancy-specific treatments ease tension and improve circulation. Body therapies include exfoliation rituals and wraps designed to detoxify, hydrate, and revitalise the skin and muscles.
Sanctuary Access
Access The Sanctuarys hydrotherapy pool with 6 jets per person and a wood-fired sauna. Pre-paid passes offer discounted rates for regular users. The space promotes circulation, detoxification, and relaxation in a serene, shared environment.
Shared Spa Therapies
Mid-Week Wellness and Twilight Bathing packages combine treatments with shared Sanctuary access. Couples can enjoy retreats featuring dual massages, facials, and private baths, fostering connection and mutual relaxation in a luxurious setting.
People
Sarah Emmanuel
Director
Sarah Emmanuel leads Ballarat Sanctuary with a focus on holistic wellness and client-centric service. Her expertise in luxury spa management ensures a tranquil, high-quality experience for every guest.
Questions
What services are included in a Signature Spa Journey?
Each 2-hour journey includes a foot bath, body treatments, massage, and 60-minute Sanctuary access. Refreshments follow in our relaxation lounge.
Can I book a couples spa treatment?
Yes! Our Couples Spa Retreat and Indulgence packages include dual treatments, private baths, and shared Sanctuary access.
Are there special promotions available?
Yes, seasonal promotions like the Oxygen Hydro-Glow Facial and Body Odyssey include added value and take-home products.
What are The Sanctuary’s access rules?
The Sanctuary is for guests aged 16+ with treatments prioritised. Swimwear is required, and mobile phones are prohibited.
How do I book an appointment?
Book online via our website or contact us directly at 03 5327 1296 for assistance with reservations.
What payment methods do you accept?
We accept major credit cards and gift vouchers for all services and retail products.
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Reviews (5)
Daylesford Obscura
Oct 04, 2021
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Had better massages from my cat, sadly. After spending $225 I couldn't help but leave disappointed. During the massage i did request for firmer pressure twice and also ticked firm on the form but this was by far the most gentle massage i've ever had. If you like the feel of someone just running their hands over your body then this is the place but unfortunately my cat gives more pressure when he walks on my back with his paws.
Samantha Warr
Apr 09, 2021
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Came here for a relaxing message. Staff are quite friendly. Prices are a little more expensive than Elysium, but you do get the change rooms and the pool(If open). Close to where I live, would defiantly come back here again. A great thing here is the beautiful location and parking. Easy to find and free parking.
Jessica Peterken
Jan 17, 2021
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I had the Head and Sole treatment done today by Louise and it was incredible. I have had a lot of massages and my message today was the best Ive ever had. She was so gentle and her movement just flowed of which made the experience so relaxing. I definitely will return! The other staff were also lovely and in is a beautiful building!
Kylie Golder
Jul 25, 2020
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I love this day spa. It's so luxurious and warm and peaceful. The ladies are so lovely and very professional. I always have a wonderful experience here. I had a lovely afternoon here today for my birthday and cannot recommend this place enough!
Chelsea Eva
May 24, 2020
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I love this day spa, i have attended many times , either solo for some relaxation treatments, or with girlfriends catching up in the spa and sauna. highly recommend Sarah the owner and her staff do an incredible job you will not find better service anywhere else.
