Business Details
20 Years
experience
Emergency
services
Your Complete Locksmith Solution in Townsville
Established in 2006, Jim Roberts Locksmiths has built a reputation as one of North Queensland's most trusted security specialists. With over 35 years of combined local experience, our team delivers comprehensive locksmith solutions for residential, commercial, and industrial clients. We maintain 24/7 emergency response capabilities while operating a fully equipped workshop in Garbutt, offering both onsite and mobile services across Townsville and surrounding regions. Our technicians hold multiple industry certifications including SCEC endorsement and Security Equipment Installer Licences, ensuring compliance with Australian Government security standards.As an Assa Abloy Authorised Service Centre, we combine leading technology with practical expertise to address security challenges in North Queensland's unique climatic conditions. Our commitment to ongoing professional development ensures clients receive up-to-date solutions for lock systems, master keying, and access control. We serve diverse sectors including government departments, healthcare facilities, and educational institutions while maintaining strong community ties through local trade associations. This combination of technical expertise, regulatory compliance, and community focus has earned us repeat business and referrals across Queensland.
Services
Emergency Locksmith Services
Commercial Locksmith Services
Industrial Locksmith Services
Automotive Locksmith Services
Safe Installation and Repair
Key Cutting and Duplication
Restricted Master Key Systems
Security Hardware Supply
Mobile Locksmith Service
Lock Installation and Rekeying
Details
- Year established: 2006
Highlights and features
- We offer 24/7 emergency response with rapid onsite service across Townsville
- Our team holds SCEC endorsement and multiple security industry certifications
- We provide tailored master key systems with restricted duplication controls
- Our technicians undergo continuous training on the latest security technologies
- We supply and install commercial hardware compliant with Australian standards
Associations and certifications
- Master Locksmiths Association (MLA)
- Locksmiths Guild of Australia
- SCEC (Security Construction and Equipment Committee)
- Assa Abloy Service Centre
Services
Emergency Locksmith Services
Our 24/7 emergency service responds to lockouts, lost keys, and security breaches across Townsville. Technicians arrive in fully equipped vans to handle residential, automotive, and commercial emergencies. We provide immediate access solutions while maintaining security compliance for sensitive locations.
Commercial Locksmith Services
We design and implement security systems for commercial properties including master key systems, electronic access controls, and hardware compliance. Our team meets industry-specific requirements for government departments, healthcare facilities, and educational institutions across North Queensland.
Safe Installation and Repair
From fireproof safes to high-security vaults, we supply, install, and service all safe types. Our technicians handle combination changes, lock replacements, and legislative compliance for commercial and residential clients throughout Northern and Western Queensland.
Restricted Master Key Systems
We create secure key management systems preventing unauthorised duplication. Our solutions allow access control audits and tailored security levels for different business areas, ensuring accountability and compliance with Australian security standards.
Security Hardware Supply
As an industry-preferred supplier, we provide architectural hardware meeting legislative and climatic requirements. Our range includes door closers, braille signage, and security fittings for commercial projects from small renovations to large-scale developments.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency locksmith support across Townsville and surrounding areas for lockouts, lost keys, and security breaches.
What commercial security services do you offer?
We specialise in master key systems, electronic access controls, security hardware compliance, and tailored solutions for government, healthcare, and business clients.
Are your technicians certified?
Our team holds multiple industry certifications including SCEC endorsement, Security Equipment Installer Licences, and Qld Construction Induction Cards.
Do you service safes?
Yes, we supply, install, service, and repair all safe types including fireproof, high-security, and commercial safes across North and Western Queensland.
Can you help with key duplication?
We offer key cutting and duplication services for domestic, automotive, and commercial keys including high-security and restricted key systems.
What areas do you service?
We operate throughout Townsville, North Queensland, and Western Queensland with both workshop and mobile service capabilities.
Reviews (4)
David Jeffries
Jan 09, 2022
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I locked my car keys in the boot of my car on Magnetic Island early in the new year holidays as we were about to catch the car ferry back to Townville. I rang Will at 9.30 AM and he contacted Holden , got the key code, cut a key and had it on a ferry to the Island by 12 pm. We got the car open and got the next ferry. Super efficient , no fuss and great pricing. We cannot thank Will enough for getting us out of a very stressful situation. Highly recommend.
Naomi Marsh
Dec 06, 2021
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I want to give a massive shout out to these guys. From the moment I made a call enquiring about getting some deadlocks installer, right to the end of the job Nathan was so polite and professional. Also to my amasement they were able to come out on the same day, which was totally awsome Job well done If you need a locksmith, deffinatly call these guys.💯✔
Eilidh Donaldson
Oct 11, 2021
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Positive:Professionalism,Responsiveness
Called around 11:30am as I had stupidly locked myself out. The lady was picked up the phone was polite and friendly, and someone was out to see me by 12:20. He got the lock sorted quickly, and was also so polite. Would recommend!
Called around 11:30am as I had stupidly locked myself out. The lady was picked up the phone was polite and friendly, and someone was out to see me by 12:20. He got the lock sorted quickly, and was also so polite. Would recommend!
Alison Coyle
Feb 19, 2021
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Absolutely fabulous service! Wouldn't go anywhere else. Brilliant, professional locksmith attended, excellent work. Would highly recommend to anyone.
