Business Details
Your Trusted Air Conditioning Experts in Adelaide
Factory Direct Home Air has been serving South Australia for over two decades as a family-owned business committed to delivering premium reverse cycle air conditioning solutions. Founded by Brian Jackson, who brings more than 30 years of industry expertise, we prioritise quality workmanship and attention to detail. Our team of qualified tradespeople ensures every installation and repair meets the highest standards, using durable materials designed for longevity.By maintaining low overheads and purchasing in bulk, we pass significant savings to customers without compromising on product quality or service excellence. Our partnership with Samsung allows us to offer energy-efficient, reliable air conditioning systems backed by exceptional warranties. We pride ourselves on providing independent expert advice, tailored system design, and comprehensive before-and-after sales support to achieve 100% customer satisfaction.
Services
Ducted Reverse Cycle Installation
Split System Installation
Air Conditioner Replacement
Maintenance Services
System Consultation
Highlights and features
- We have over 30 years of combined experience in air conditioning solutions
- Family-owned business with direct factory pricing advantages
- Expert system design and tailored installation services
- Samsung authorised dealers with access to premium products
- 100% satisfaction guarantee on all installations and repairs
What people say
Top service
Very fair price
Fantastic team
Professional attitude
Great service
Services
Ducted Reverse Cycle Installation
Our ducted reverse cycle systems provide seamless year-round climate control through discreet ceiling-mounted outlets. Expert installers design custom zoning solutions to match your property's unique layout and usage patterns. Using premium Samsung components, we ensure quiet operation and energy efficiency while maintaining structural integrity during installation.
Split System Installation
Ideal for single rooms or open-plan spaces, our split system installations deliver targeted temperature control with minimal visual impact. Qualified technicians match unit capacity to room dimensions and insulation levels for optimal performance. Backed by Samsung's industry-leading warranties for complete peace of mind.
Air Conditioner Replacement
Upgrade outdated systems to energy-efficient Samsung inverter models that reduce running costs by up to 40%. We handle complete removal of old units while ensuring compliance with local council regulations. New installations include smart thermostat integration and ductwork optimisation where applicable.
People
Brian Jackson
Founder
With over 30 years in the air conditioning industry, Brian established Factory Direct Home Air to provide Adelaide homeowners with quality systems at competitive prices through direct factory partnerships.
Questions
What air conditioning services do you offer in Adelaide?
We specialise in ducted and split system installations, replacements, and maintenance for residential and commercial properties across Adelaide.
Why should I choose Samsung air conditioners?
Samsung units offer superior energy efficiency, quiet operation, and advanced inverter technology that reduces running costs while maintaining consistent temperatures.
Do you provide system design consultation?
Yes, our experts conduct site assessments to create customised zoning solutions that optimise energy use and comfort levels for your specific property.
Are your installers qualified professionals?
All installations are completed by licensed, experienced tradespeople who adhere to strict quality standards and building regulations.
How do you ensure customer satisfaction?
Through transparent pricing, expert technical advice, and post-installation follow-up to guarantee your complete satisfaction with system performance.
Reviews (4)
Kimberly Carmichael
Jul 28, 2021
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We got our split system changed over. Brian was lovely, friendly and prompt professional who went over and above with the electrical and sales, he was at our house in less than 30 minutes with a quote in my hand. And Sam the installer was friendly, professional and the most cleanest tradesman we’ve had! Highly recommend this company to any one needing home Air conditioning and there was no hidden costs either, all costs were shown upfront! Fantastic service and great Adelaide business!!
Candice Anderson
Mar 13, 2021
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We had our evaporative converted to refrigerated. Brian was one of the nicest, most professional and honest people I’ve met. Upfront with costs, no surprises. The tradies were so hard working, clean and absolute perfectionists. We could not be happier with the whole process. Would highly recommend this company ⭐️⭐️⭐️⭐️⭐️
Gillian Gilham
Jan 24, 2021
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We recently had Factory Direct install a new ac unit to an old system. We liked that they utilised parts already existing. Very clean and tidy installation, removing all the old parts and cleaning up after finishing. Prompt and friendly.
Maryke
Sep 30, 2020
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Brian gave a great quote. Was on time and did a thorough quote based on my needs. The installation was top notch. Took a little longer than anticipated but everything was left clean and tidy. Had a Fujitsu reverse cycle system installed with 7 outlets and 4 zones. Brian worked out the zones brilliantly. System is quiet and efficient. I would recommend them for sure. If you want top service and a very fair price.
