Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Service Experts in Rockhampton
Established in 1964, Menzies Auto has been a family-owned and operated business serving Rockhampton and Central Queensland for over 60 years. Our team of qualified mechanics and technicians specialise in comprehensive automotive services, including logbook servicing, mechanical repairs, caravan servicing, and 24/7 towing solutions. As an RACQ Approved Repairer, we uphold the highest standards of quality and reliability, offering nationwide warranty coverage and transparent service practices. Our state-of-the-art workshop features nine service bays and cutting-edge equipment to ensure precision in every task. We pride ourselves on fostering long-term customer relationships through honest advice, competitive pricing, and a commitment to community values.With a fleet of modern tilt tray tow trucks and a 24/7 battery replacement service, we address urgent needs promptly. Our team of twenty skilled professionals continues the legacy of innovation and excellence established by the Menzies family. We actively support local businesses and tradespeople, prioritising local partnerships for mutual growth. From routine maintenance to complex repairs, our focus remains on delivering dependable, customer-centric solutions. This enduring dedication to quality has cemented our reputation as a trusted automotive partner in Central Queensland.
Services
Mechanical Repairs
24/7 Towing
Caravan Servicing
Battery Replacement
Logbook Servicing
Windscreen Repairs
Fuel Sales
Safety Certificates
Vehicle Inspections
Child Restraint Fitting
Details
- Year established: 1964
Highlights and features
- We offer 60+ years of automotive expertise in Rockhampton
- Our 24/7 towing fleet handles emergencies promptly
- RACQ-approved repairs with nationwide warranty coverage
- Interest-free payments available up to $5,000
- Comprehensive services from mechanical repairs to caravan servicing
Associations and certifications
- RACQ Approved Repairer
What people say
24/7 emergency service
Competent mechanics
Family-run business
Quick turnaround
RACQ approved
Services
Mechanical Repairs
Our qualified mechanics provide comprehensive mechanical repairs for all vehicle types. Services include logbook servicing, brake repairs, and engine diagnostics using the latest equipment. With RACQ approval and a 6-month/10,000km warranty, we ensure quality workmanship. Our nine-bay workshop handles everything from routine maintenance to complex fault diagnosis for passenger and commercial vehicles.
24/7 Towing
Menzies Towing Service offers 24/7 vehicle recovery with a modern fleet of tilt tray trucks. Capable of transporting cars, caravans, and machinery up to 7.8 tonnes, our licensed operators handle accident towing and roadside assistance. We work with all insurers and provide secure storage for recovered vehicles in our fenced compound with lighting and controlled access.
Caravan Servicing
As RACQ-approved caravan specialists, we perform comprehensive mechanical inspections for caravans and RVs. Our service checks wheels, brakes, chassis, and electrical systems to ensure roadworthiness. We recommend annual servicing or bi-annual checks for high-mileage vehicles. Regular maintenance preserves resale value and prevents breakdowns during long-distance travel.
Battery Replacement
We offer 24/7 battery replacement services for all vehicle types. Stocking RACQ-branded and Century batteries with warranties up to 36 months, our technicians handle installations for automotive, marine, and agricultural vehicles. Emergency call-outs ensure prompt resolution of battery-related breakdowns, with discounted pricing available for RACQ members.
Vehicle Inspections
Our RACQ-certified technicians conduct thorough vehicle inspections including Master Checks, Mechanical Checks, and mobile inspections. Services identify hidden issues in potential purchases or assess existing vehicles' safety. Detailed reports with photos help buyers make informed decisions. We also perform mandatory safety certificate inspections for taxis and commercial vehicles.
People
Wayne Menzies
Director
Third-generation automotive professional with 40+ years' experience. Completed mechanical apprenticeship under his brother Ray. Oversees daily operations and strategic direction while maintaining hands-on involvement in complex repairs.
Ray Menzies
Retired Director
Founding family member who established technical standards. Qualified mechanic trained at Lawrence Motor Company. Managed business operations for decades before retirement, maintaining commitment to quality service until 2013.
Questions
What are your workshop hours?
Our mechanical workshop operates Monday-Friday 8am-5pm, with 24/7 towing services available through our dedicated emergency line.
Do you offer financing options?
Yes, we provide interest-free payments up to $5,000 for approved customers on selected services.
Are you RACQ approved?
Yes, we're RACQ's contracted service provider in Rockhampton, offering approved repairs, inspections, and battery services.
What towing capacity do you have?
Our fleet handles vehicles and equipment up to 7.8 tonnes, including cars, caravans, and machinery.
Do you service caravans?
Yes, we're RACQ-approved for caravan servicing, including annual mechanical inspections and safety checks.
What payment methods do you accept?
We accept cash, credit cards, and offer interest-free payment plans for approved customers.
Reviews (4)
Geoff Donohue
Dec 26, 2021
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Overall quite unhelpful and very expensive for doing practically nothing. They took the engine apart, decided they couldnt fix it, told me that either the cylinder head or helicoil needed replacement and was something they couldnt do. Then told me it would be cheaper to replace the whole engine, and they couldnt do that either! What kind of mechanics are these people? Seriously!!! then told me the car wasnt worth it (2013 Honda Jazz in excellent condition otherwise, just over 100 thousand kms on it) so they left it in pieces and offered no further assistance. The mechanic wouldnt
Steven Walker
Nov 19, 2021
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Very reliable and trustworthy family owned business of Rockhampton in Frenchville suburb since 1965. Excellent vehicle servicing with honest, no nonsense approach. I Appreciate their great customer service and good prices. RACQ approved repairer, which gives me good piece of mind.
Md Hazrat Ali
May 10, 2021
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Standard services at lower than the dealer prices. free drop and pick from office was efficient and friendly.
Dan Haynes
Oct 15, 2020
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Have always had great service.Wayne and the team always go the extra mile to help quickly without hassels .Well priced and quailty work every time!
Thankyou.
Thankyou.