Business Details
Smart Business Technology Solutions in Cairns
At FX Business Technologies, we have built a legacy of innovation spanning five decades, driving technological advancements that transform how businesses communicate and operate. Our commitment to sustainability shapes every decision, from eco-friendly product design to local community initiatives that reduce our carbon footprint. As a trusted FujiFilm Business Innovations reseller, we deliver cutting-edge printers, photocopiers, and multifunction devices tailored to enhance productivity across industries. With over 40 years of experience supporting businesses in Cairns and Northern Queensland, we combine technical expertise with proactive monitoring to ensure seamless operations. Our accreditations, including CERNER certification and Q-Assure compliance, underscore our dedication to meeting rigorous industry standards.We serve diverse sectors, including healthcare, legal, construction, and government, offering tailored solutions such as document security systems, cloud integration, and digital workflows. Our team of certified professionals provides fast, local support, ensuring minimal downtime and maximum efficiency. As proud supporters of the Cairns Taipans and environmental causes like the Committee for Waste Reduction, we remain deeply invested in the communities we serve. Our vision extends beyond technologywe empower businesses to grow, innovate, and succeed in an ever-evolving digital landscape.
Services
Managed Print Solutions
Business Phone Systems
Document Scanning
Interactive Screens
Cloud Storage
Digital Workflows
NBN Services
Collaboration Tools
Photocopiers
Printer Rentals
Highlights and features
- We offer fast, local support with no overseas call centres.
- Our proactive monitoring detects issues before they become problems.
- Tailored solutions designed to fit your unique business needs.
- Trusted expertise with over 40 years of industry experience.
- Commitment to sustainability through eco-friendly practices.
Associations and certifications
- CERNER
- Printing & Imaging as a Service (PIaaS)
- Q-GITC
- Q-Assure
What people say
Pleasure and easy to deal with
Used them for years
Services
Managed Print Solutions
Our Managed Print Solutions optimise document workflows, reduce costs, and ensure reliable printer performance. We provide auto-toner deliveries, proactive maintenance, and device monitoring to minimise downtime. Businesses benefit from streamlined operations and predictable expenses through customised print management plans.
Business Phone Systems
We deliver advanced business phone systems and NBN connectivity to ensure uninterrupted communication. Our solutions include feature-rich VoIP systems, remote support, and integration with collaboration tools. Businesses gain scalable, secure communication infrastructure tailored to their operational needs.
Document Scanning
Our document scanning services convert physical records into secure digital formats, enabling cloud storage and remote access. Using Microsoft 365, Google Drive, and Dropbox integrations, we create searchable archives that enhance efficiency while maintaining compliance with industry data security standards.
Interactive Screens
Interactive screens and collaboration tools like CommBox and Microsoft Teams transform modern workspaces. We install and support solutions that connect remote and in-office teams, offering real-time annotation, video conferencing, and seamless integration with productivity software for enhanced teamwork.
Digital Workflows
We implement digital workflow tools for document security, e-signatures, and compliance management. Solutions include automated accounts payable processing, visitor management systems, and employee onboarding platforms that reduce manual tasks and improve operational efficiency across industries.
People
Micheal Thorsen
Managing Director
Micheal leads FX Business Technologies with a focus on innovation and sustainability. With decades of industry experience, he drives strategic growth while ensuring alignment with environmental and community values.
Tony McInnes
Senior Account Manager
Tony provides tailored technology solutions to clients, leveraging his extensive knowledge of business communications. He ensures customer satisfaction through dedicated support and long-term partnership building.
Jason Gration
Sales Manager
Jason oversees sales operations, connecting businesses with smart technology solutions. His expertise in printers and document management systems helps clients achieve operational efficiency.
Mick Clements
Senior Customer Service Engineer
Mick delivers technical support and maintenance, ensuring minimal downtime for clients. His hands-on experience with FujiFilm devices guarantees reliable performance and customer satisfaction.
Frank Scalici
Service Team Leader
Frank leads our service team with a commitment to excellence. He manages complex installations and troubleshooting, combining technical skill with a customer-first approach.
Questions
What industries do you specialise in?
We serve healthcare, legal, construction, financial services, government, and property management sectors with tailored technology solutions.
Are your products environmentally friendly?
Yes, we prioritise sustainability through FujiFilm's eco-friendly designs and end-of-life resource recovery programs.
Do you offer remote support?
Yes, we provide remote assistance and monitoring to ensure fast resolution of technical issues.
What accreditations do you hold?
We are CERNER certified, Q-Assure accredited, and approved under the Q-GITC framework for government compliance.
Videos
Reviews (6)
H. H.
Nov 14, 2019
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Very helpful and friendly staff! Dan, Tony and the team really do focus on what is the best solution for your business, building business relationships and customer satisfaction.
Civil Walker
Oct 30, 2019
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We had a recent change in internet provider which meant that not only our server, but our Fuji Xerox printer, needed to be 're-calibrated'. At the time I had not preempted that this would be an issue until change over day. We are a small local business and if we don't have our printer and server working, we literally cannot operate. Alice at Fuji was amazing - every time I call in relation to other matters, she is nothing but helpful. She patiently talked us through some troubleshooting options, and when this didn't have our printer up and running, she arranged for Jamie and Tom to come out that
Joshua Eggett
Dec 02, 2018
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Tony and the team are knowledgeable and enthusiastic about providing awesome service. Comitted to supporting their customers to the highest level. No problems in recommending them to any businesses requiring printing solutions.
J. Rod
Nov 23, 2018
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Got a new copier back in June last year through Fuji Xerox Business Centre. Can not recommend enough, Jason is extremely helpful with inquiries, regular check ups to see how it's going. Well done to Jason and the team at Fuji Xerox Business Centre, keep up the fantastic work, will definitely be recommending you in future.
Jacinta Hoare
Aug 12, 2017
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Thankyou to Alice who helped me out with finding the correct printer drivers to download. You saved me a stack of time searching.
Elliot
Jun 08, 2017
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You will not find better service than the team at Fuji Xerox Cairns. Their technicians are experienced and the Fuji Xerox account managers will help your business improve its printing and document handling efficiency.
