Business Details
22 Years
experience
Your Trusted Partner for Bookkeeping Solutions
Established in 2004 as Chapman Office Services and rebranded as COS Business Solutions in 2017, we are Bundaberg-based accounting experts with over two decades of combined experience in bookkeeping, consulting, and software training. Our team specialises in Reckon software, having earned the 2015 Reckon Accredited Partner of the Year award, and provides tailored support for cloud and desktop solutions. We offer remote and in-person services across Queensland, focusing on simplifying technology for businesses through BAS lodgement, payroll management, and customised training programs. Our expertise extends to QuickBooks, MYOB, Xero, and Microsoft Office Suite, ensuring clients receive comprehensive support for their accounting needs. We prioritise client education, empowering businesses to avoid common pitfalls through hands-on training and strategic guidance.Our commitment to industry standards is reflected in our adherence to Tax Practitioners Board regulations and ongoing professional development. With a client-centric approach, we deliver solutions for diverse sectors including retail, manufacturing, and not-for-profit organisations. Our team combines technical proficiency with practical insights to streamline financial operations and enhance business efficiency. We maintain strong partnerships with industry bodies like the Australian Bookkeepers Network to stay ahead of regulatory changes and deliver up-to-date advice. Our services are designed to reduce administrative burdens, allowing clients to focus on core business activities while ensuring compliance and financial clarity.
Services
Bookkeeping Services
BAS Lodgement
Accounting Software Training
Remote Support
Payroll Management
Cloud Accounting
Business Consulting
Tax Code Assistance
File Setup Repair
STP Compliance
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of combined experience in accounting software training and bookkeeping.
- Our team includes a Reckon Accredited Consultant/Trainer with industry-specific expertise.
- We provide flexible remote and in-person support across Queensland.
- Our services are tailored to diverse sectors including retail, manufacturing, and not-for-profits.
- We maintain partnerships with industry bodies to ensure up-to-date compliance knowledge.
Associations and certifications
- Reckon Accredited Partner
Services
Bookkeeping Services
We provide comprehensive bookkeeping services for businesses across multiple industries, including data entry, accounts payable/receivable, and financial reporting. Our team ensures accurate record-keeping using leading software platforms like Reckon, MYOB, and Xero. With tailored solutions for not-for-profits, retail, and manufacturing sectors, we streamline financial operations while maintaining compliance with Australian tax regulations.
BAS Services
Our BAS lodgement services include preparation, review, and submission of business activity statements to the ATO. We assist with GST calculations, PAYG withholding, and end-of-year tax return integration. Clients receive expert guidance on complex transactions and quarterly reporting obligations, ensuring compliance with Tax Practitioners Board standards while minimising administrative burdens.
Accounting Software Training
Specialised training programs for Reckon, QuickBooks, MYOB, and Xero platforms are delivered through one-on-one sessions or remote support. Our Reckon Accredited Consultant provides industry-specific instruction on cloud and desktop solutions, covering basic invoicing to advanced reporting. Training modules are customised to client needs, focusing on practical application and workflow efficiency.
Remote Support
Remote consulting and troubleshooting services are available for accounting software issues, file repairs, and system setup. Using secure screen-sharing technology, our team provides real-time solutions for cloud and desktop platforms. This service includes software configuration, data migration, and integration with third-party applications to optimise business processes.
Business Consulting
We offer strategic advice on business structure, cash flow management, and compliance frameworks. Our consultants assist with budget preparation, financial analysis, and implementation of efficient accounting systems. Services include payroll setup, tax code optimisation, and guidance on ATO requirements, helping businesses make informed financial decisions.
People
Kim Chapman
Reckon Accredited Consultant/Trainer
With 20+ years of experience, Kim is a Reckon Accredited Consultant specialising in cloud and desktop accounting solutions. She won the 2015 Reckon Accredited Partner of the Year award and leads training programs for diverse industries. Kim also serves as a Network Leader for the Australian Bookkeepers Network.
Rebecca Chapman
Administration & Bookkeeper
Rebecca manages administrative operations and provides bookkeeping services. A Reckon One Cloud Advisor, she holds Certificates III and IV in Business Administration and Bookkeeping. She supports clients with day-to-day financial management and software implementation.
Questions
What accounting software do you support?
We support Reckon (including cloud and desktop), MYOB, QuickBooks Online, Xero, and Microsoft Office Suite for bookkeeping and business management needs.
Can you help with Single Touch Payroll (STP) compliance?
Yes, we provide STP setup, reporting assistance, and compliance guidance for all employer sizes, including micro-employers requiring low-cost solutions.
Do you offer remote support services?
Yes, we provide remote consulting, troubleshooting, and training via secure screen-sharing technology for clients across Queensland.
What bookkeeping services are available?
We offer full-cycle bookkeeping including data entry, payroll, accounts management, BAS preparation, and financial reporting tailored to your business needs.
How do you handle software training for beginners?
Our one-on-one training sessions start with basic functions like invoicing and progress to advanced features such as reconciliation and reporting, adapting to individual learning styles.
Are your services available outside Bundaberg?
While based in Bundaberg, we provide remote support and consulting services to clients throughout Queensland and beyond via online platforms.
Reviews (4)
Dauda Pam Gyang
Oct 20, 2021
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Mark Gatt
Jun 17, 2019
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COS Business Solutions have been taking care of my bookwork for a while now they are very good at what they do, great local family business.
Kym Kington
Jun 07, 2019
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COS Business Solutions are extremely helpful. If you have a problem and contact them, they have the answer for you within 24hrs. Kim and her team are fantastic. Highly recommend COS.
Deb Hutton
Jun 05, 2019
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A fantastic business which goes from strength to strength. I've been with Kim since the beginning of my business, her professionalism is outstanding.
