Business Details
50+ Years
experience
Emergency
services
Your Premier Holiday Accommodation in Southern Gold Coast
RBR Holidays has been dedicated to providing exceptional holiday accommodation experiences since 1945. Specialising in private holiday rentals across the Southern Gold Coast and Northern New South Wales, we offer a diverse portfolio of properties including beachfront homes, pet-friendly rentals, and budget-friendly units. Our office, strategically located on the Queensland and New South Wales border, allows us to deliver seamless access to world-class surf breaks and serene river swimming spots. With over 80 years of local expertise, we ensure every guest finds the perfect holiday solution while property owners benefit from hassle-free management.Our commitment to quality is reflected in our 24/7 guest support, in-house maintenance team, and global marketing reach through 18 booking platforms. We pride ourselves on creating unforgettable experiences that combine modern comforts with the laid-back charm of coastal living. From luxury stays to family-friendly escapes, our team's deep market knowledge ensures optimal property performance and guest satisfaction. Our dedication to excellence has made us a trusted name in holiday letting management for generations.
Services
Property Management
Holiday Rentals
24/7 Guest Support
Maintenance Services
Marketing Solutions
Details
- Year established: 1945
Highlights and features
- We offer 24/7 guest support and emergency response services
- Our local experts maximise property performance with 80+ years experience
- In-house maintenance team ensures pristine property condition
- Global reach through 18 booking platforms increases occupancy rates
- Hassle-free management covering pricing, marketing, and legal compliance
What people say
Exceptional service
Pristine condition
Prime locations
Responsive team
Annual return
Services
Property Management
Our comprehensive property management covers pricing optimisation, marketing, reservations, repairs, and maintenance. We ensure your holiday property performs at its best with 24/7 guest support and legal compliance. Our local expertise maximises occupancy rates while maintaining property value.
Holiday Rentals
We offer diverse holiday accommodation options including beachfront homes, pet-friendly rentals, and budget-friendly units across Southern Gold Coast and Northern NSW. Properties range from luxury sky homes to family-friendly apartments with modern amenities for unforgettable stays.
24/7 Guest Support
Our round-the-clock guest support handles check-in assistance, maintenance requests, and emergency repairs. This service ensures guest satisfaction while providing property owners with peace of mind about their investment's care and security.
Maintenance Services
Our dedicated in-house maintenance team handles routine and urgent repairs to keep properties in pristine condition. Services include pre-arrival checks, post-stay maintenance, and regular property inspections to maintain high standards.
Marketing Solutions
We employ advanced marketing strategies across 18 global booking platforms, social media, and our guest database. This maximises property visibility, attracts diverse guests, and increases booking rates through targeted advertising campaigns.
People
Lenny McLennan
Licensee & Sales Consultant
With 27 years' experience in real estate, Lenny leads RBR Holidays as an independently owned business. His local market knowledge and industry expertise ensure professional holiday property management solutions for owners and guests.
Belinda Trotman
General Manager/Sales Consultant
Belinda combines property management expertise with guest service excellence. She oversees operations while maintaining direct client relationships, ensuring RBR Holidays' services meet the highest standards of professionalism and hospitality.
Kelly Burdekin
Department/Operations Manager
Kelly manages day-to-day operations, coordinating between property owners and guests. Her organisational skills ensure smooth implementation of RBR Holidays' comprehensive management services across their extensive property portfolio.
Sam Barkley
Maintenance Manager
Sam leads the in-house maintenance team, ensuring all properties remain in pristine condition. His team handles urgent repairs and regular upkeep to maintain the high standards expected by guests and property owners.
Rebecca Devine
Guest Service Manager
Rebecca provides exceptional guest support, handling bookings and post-stay follow-ups. Her dedication to customer service was highlighted when she assisted a stranded guest during severe weather, demonstrating RBR's commitment to hospitality.
Questions
How do I book accommodation with RBR Holidays?
Bookings can be made through our website with instant confirmation and secure online payments. Our team is available to assist with special requests or property recommendations.
What types of properties do you manage?
We manage diverse properties including beachfront homes, pet-friendly rentals, luxury apartments, and budget-friendly units across Southern Gold Coast and Northern NSW.
Do you offer 24/7 guest support?
Yes, our 24/7 guest support handles emergencies, maintenance requests, and check-in assistance outside regular office hours for all our holiday properties.
How are maintenance issues handled?
Our in-house maintenance team responds promptly to all issues, with emergency repairs prioritised. Regular inspections ensure properties remain in excellent condition year-round.
What payment methods do you accept?
We accept secure online payments through our booking system. Payment plans and special offers may be available during promotional periods for direct bookings.
Can I refer other property owners to RBR?
Yes, our referral program rewards successful recommendations with a $500 Visa gift voucher. This applies to new property owners who list with RBR Holidays through your referral.
Reviews (5)
Chris Woodford
Aug 25, 2021
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Just want to give a shout out to Portia at RBR Holidays. She has helped me twice recently to secure a holiday booking. Both times she has been very helpful, making it a very quick and easy process. Thanks Portia!
Claire Woods
Oct 07, 2020
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Visited Abode Holiday Home end of October 2020, situation was perfect for eight adults. We were able to walk outside onto a walking path then onto the beach, perfect for long walks and into Tugun for supplies. Four bedrooms with comfortable double beds, two bedrooms with ensuites while the other two rooms shared a large bathroom, quality fittings! Kitchen was great with large fridge and separate wine/beer chilling area and an amazing range of crockery and glasses etc were on hand. The dining area had a large ornate timber table seating 14 plus, wonderful for long lunches and dinners and a separate
Kerry Pope
Jun 23, 2020
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We have dealt with RBR for several years and have been very happy with their service. Always been prompt to fix any issues for us and we will continue to use them in the future. Kerry and Meredith
Erica Stagg
Dec 16, 2019
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Brilliant location! We booked a holiday apartment with RBR and couldn't be happier with our ocean view! Easy to book, friendly staff, hassle free service. Contact the office and they will accomodate you. Will be booking our next holiday with RBR!
Rebecca Dunstan
Oct 10, 2019
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The team at RBR has assisted us on many occasions with our holiday bookings. They are very professional and easy to deal with which takes out all the stresses of booking a holiday... and without any hidden surprises!! I can highly recommend Belinda and RBR Holidays for your next holiday booking!
