Business Details
35 Years
experience
Expert Insurance Solutions in Boonah
Established in 1991, FIS Insurance Services has been delivering tailored insurance solutions to Queensland businesses and individuals for over three decades. As Authorised Representatives of Resilium Insurance Broking, we leverage relationships with 100+ global insurers to secure competitive coverage for commercial, industrial, and personal needs. Our expertise spans sectors including hospitality, agriculture, transport, and not-for-profit organisations, with a focus on risk management and claims advocacy. We prioritise client-centric service, offering customised insurance packages, prompt claims support, and ongoing policy reviews.Our team of accredited brokers adheres to the Insurance Brokers Code of Practice, ensuring transparency and ethical standards. With deep local knowledge and access to specialist products like cyber insurance and industrial special risks, we protect clients' assets and operations across Queensland. Our commitment extends beyond transactionswe build long-term partnerships to adapt coverage as businesses evolve. Backed by Resilium's network and regulatory compliance, we provide peace of mind through comprehensive protection strategies.
Services
Commercial Motor Insurance
Cyber Insurance
Earthpack Farm Insurance
Heavy Motor Insurance
Industrial Special Risks Insurance
Marine Insurance
Professional Indemnity Insurance
Public Liability Insurance
Trade Insurance
Boat Insurance
Details
- Year established: 1991
Highlights and features
- 30+ years of Queensland insurance expertise
- Access to 100+ global insurers through Resilium
- Customised insurance packages for unique risks
- Dedicated claims advocacy and policy support
- Adherence to Insurance Brokers Code of Practice
Associations and certifications
- Insurance Brokers Code of Practice
- Resilium Insurance Broking Pty Ltd
Services
Commercial Motor Insurance
Specialised insurance for commercial vehicles over 5 tonnes, including transport and earthmoving fleets. Provides protection against accidents, theft, and damage with flexible policy options. Tailored for Queensland businesses requiring heavy vehicle coverage.
Cyber Insurance
Comprehensive coverage against cyber threats including data breaches and system compromises. Protects business-critical digital assets and client information. Designed for modern enterprises operating in high-risk digital environments across Queensland.
Industrial Special Risks Insurance
Custom solutions for high-risk industrial operations requiring specialised risk management. Covers unique hazards associated with manufacturing, processing, and heavy industries. Available through Resilium's network of specialist insurers and underwriters.
Earthpack Farm Insurance
Tailored insurance packages for Queensland farmers covering crops, livestock, and farm infrastructure. Includes protection against natural disasters, equipment failure, and liability risks. Designed to meet the specific needs of rural enterprises.
Professional Indemnity Insurance
Protection against claims arising from professional errors or negligence. Essential for consultants, advisors, and service providers across Queensland. Includes legal defense costs and compensation for proven claims against professional services.
People
Tim Stanford
Director
With extensive experience in insurance broking, Tim leads FIS Insurance Services' strategic direction. He oversees client relationships and ensures delivery of tailored insurance solutions since joining the company.
Cliff Jorgensen
Senior Account Manager
Cliff manages complex insurance portfolios for commercial clients. His expertise in risk assessment and policy negotiation ensures businesses receive comprehensive coverage aligned with their operational needs.
Michele Doran
Senior Account Manager
Specialising in personal and business insurance, Michele provides expert advice on risk management strategies. She works closely with clients to develop customised protection plans across multiple sectors.
Susie Sawatzki
Account Manager
Susie assists clients with insurance product selection and policy administration. Her focus on customer service ensures smooth onboarding and ongoing support for both personal and business insurance clients.
Louisa Mathews
Account Manager
Louisa specialises in domestic insurance solutions, helping households protect their assets through tailored home, car, and personal coverage options available through FIS's insurer network.
Questions
What insurance products does FIS offer?
We provide commercial, industrial, and personal insurance including motor, cyber, farm, marine, and professional indemnity coverage through our global insurer network.
How do I make a claim?
Contact our team directly via phone or online claim form. We'll guide you through documentation requirements and advocate for your full entitlement during the process.
Do you cover rural Queensland businesses?
Yes, we specialise in agricultural and regional enterprise insurance including Earthpack Farm Insurance and heavy vehicle coverage for transport operators statewide.
Are you part of a larger network?
As Authorised Representatives of Resilium Insurance Broking, we access 100+ insurers globally while maintaining our local Boonah-based service focus.
What accreditations do you hold?
We adhere to the Insurance Brokers Code of Practice and maintain authorisation through Resilium Insurance Broking Pty Ltd's AFSL 460382.
How are policies customised?
Our brokers conduct detailed risk assessments then leverage insurer relationships to create tailored packages addressing specific commercial, industrial, or personal requirements.
Reviews (2)
Ian Wood
Jan 30, 2020
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I would like to advise any future customers that FIS insurance service gave Lifestyle spas a very efficient and competitive rates for our manufacturing company . They certainly know the products to fit your business requirements. CEO Ian Wood Lifestyle spas .
Deran Weale
May 08, 2017
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I recommend my clients to the team at FIS Insurance Services and the feedback has been very positive, the service offered is prompt and professional.
